business image

Southend Auto Care

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(543 Avis)
90

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

At Southend Auto Care, we feel that the most important asset of our business is our employees and their ability to satisfy our customers’ automotive service and repair needs. We work hard to provide an enjoyable working and want their number one focus to be on fixing our customers’ vehicles, taking the time that is needed to do the job At Southend Auto Care, we feel that the most important asset of our business is our employees and their ability to satisfy our customers’ automotive service and repair needs. We work hard to provide an enjoyable working and want their number one focus to be on fixing our customers’ vehicles, taking the time that is needed to do the job right, the first time. In addition, our knowledgeable and friendly service advisors are always ready and quick to help our customers. It is a team effort, and we appreciate the contribution made by each member of our staff. ...more

Catégories
Réparation automobile, Pneus, Vidange
Contact
(253) 922-9922

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
8318 Pacific Hwy E Tacoma, WA 98422-3914
Southend Auto Care's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(543 Avis)

CF
gravatar
CEDRIC F.
Seattle, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/19/2024
0
Left my car in pieces!!!
Took my Mitsubishi eclipse in and told me it was the timing chain that broke and bent the valves the cylinder head would need to be machined. They kept repeating themselves over and over about “how nice of a car I had” to the point it felt fake and just trying to juice me up. I felt a bit lured to pay for a $4500 job that I reluctantly agreed only on terms they would have it fixed within the next week. Turns out the whole engine was blown and they tried to charge me almost $700 to get my car back without them fixing it while also telling me they couldn’t find an engine for me. I told them I’d write a review about their service if they charged me for that so they just cut the price in half, which I was still unhappy about. The guy I was talking to told me I had time (a couple days or so) to figure out what moves I wanted to make next with the vehicle. The very next morning, I believe it was the owner or someone else not so nice, telling me I had to get the car out that day or they will start charging me because they were tired of looking at it. The next shop I took it to told me they left my car a total hack job by leaving it in pieces, making it harder for them to work on. The new shop I took it to was adament that it was a total sign of disrespect and bad service for them to leave it like that. Do not go to them unless you want to be overcharged and quite possibly a total waste of time and money
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