Great experience, no regrets. I bought a car but was never given the follow-up like I received from Chris.
Great experience, no regrets. I bought cars from dealerships before but was never given the follow-up like I received from Chris at Hyundai. I think the follow-up that you offer customers is valuable especially in this age of all the electronics in the vehicle. Lots of elderly buyers are reluctant to get these new cars because of that and because they are left pretty much of their own to muddle through what to do.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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