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SureCritic / Atelier de réparation Firestone / River Oaks Firestone
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River Oaks Firestone

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 035 Avis)
96
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
91%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5
Avis original
Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5
4
Total des ReScores™
3,3
Moyenne de ReScore™
96
Score NPS ®

Détails de l'entreprise

À propos

From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today. From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today.

Catégories
Atelier de réparation Firestone, Vente et réparation de pneus, Entretien de la voiture
Contact
(713) 621-2040
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
3701 Westheimer Rd Houston, TX 77027-5221
Obtenir des directions
River Oaks Firestone's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 035 Avis)
Écrire un avis
Avis récents
RC
Rogelio C.
Freer, TX
Jeep Gladiator
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
Catégorie : Service
Rogelio said they were fast and helpful.
Recommandé
Client vérifié
Houston, TX
Toyota Highlander
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/05/2025
client vérifiéVérifié Client
10
Fast and Friendly Service
I was going on a trip and found a nail in a tire that morning. I called and they worked me in. The whole process from call to fix took about 40 minutes and I was able to go on my trip with almost no delay.
EDDIE S. de River Oaks Firestone a répondu le 03/05/2025 09:23 AM

We appreciate your trust. 

have a safe trip 🌹

MH
Mike H.
League City, TX
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
Catégorie : Service
Mike said he was heading to a different place but passed this business. He is so happy he did that, they picked him up and gave him a ride, they did exactly what he needed them to do. He couldn't ask for anyone better.
Recommandé
EDDIE S. de River Oaks Firestone a répondu le 03/05/2025 11:56 AM

Thank you for the opportunity to serve you. We are so grateful for your visit and looking forward to serving you in any way possible.
Thank you so much 🌹

MB
Mark B.
Houston, TX
Toyota Avalon
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
Catégorie : Service
Mark said he is a loyal customer who knows where to go when service is needed, and he will return.
Recommandé
EDDIE S. de River Oaks Firestone a répondu le 03/04/2025 06:28 AM

Thank you for your visit!
we truly appreciate your business and trust... We are looking forward to serving you always.
🌹

Client vérifié
Houston, TX
Mazda CX-9
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/25/2025
client vérifiéVérifié Client
10
PhD in car noises
Eddie and his team have all the expertise needed to fix anything on your car.
On my last visit, they did troubleshoot what was wrong with my Mazda just by listening to the engine noise for 15 secs. And they were right.
My family has four cars, and everything we threw at them so far, they were able to fix. Whether it is a 1979 Fiat or a 2020 Porsche.
EDDIE S. de River Oaks Firestone a répondu le 03/04/2025 06:29 AM

Thank you 🌹
Thank you 🌹 THANK YOU VERY MUCH ❤️

AP
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ANDRE P.
Houston, TX
Porsche Macan
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2025
client vérifiéVérifié Client
10
A great alternative to Porsche dealership
Dealership gave me a ludicrous quote for a brake job.
These guys maintain Porsche Mercedes and other German brands and know what German parts are needed and how to do it properly.
Give them a chance and you won’t regret.
EDDIE S. de River Oaks Firestone a répondu le 02/25/2025 12:12 PM

Thank you so much for your kind words! We are so grateful for your kindness and very thankful to be able to serve you and family.
We truly appreciate your trust in us 🙏🏻❤️

NA
Nancy A.
Katy, TX
GMC Terrain
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
Catégorie : Service
Nancy said the staff was very friendly, helpful and very welcoming.
Recommandé
EDDIE S. de River Oaks Firestone a répondu le 01/27/2025 07:11 AM

Thank you so much for trusting us! We are so grateful for your business. 

Thank you 😊 

HH
Hyerim H.
Houston, TX
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
Catégorie : Service
Hyerim said it was the best service and fast.
Recommandé
EDDIE S. de River Oaks Firestone a répondu le 01/27/2025 07:09 AM

We appreciate your visit and trust. Thank you for your Kind words 😊

TR
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THOMAS R.
Houston, TX
Chevrolet Suburban
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2024
client vérifiéVérifié Client
10
Excellent service and attention
Excellent service and attention
EDDIE S. de River Oaks Firestone a répondu le 12/10/2024 08:26 AM

Thank you for your kind words!
it's always a pleasure to serve you.

JB
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JOHN B.
Houston, TX
Lincoln MKX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/09/2024
client vérifiéVérifié Client
10
Very good
Very happy with the service
EDDIE S. de River Oaks Firestone a répondu le 12/09/2024 10:00 AM

Thank you so much ? 

Client vérifié
Houston, TX
Nissan Murano
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2024
client vérifiéVérifié Client
10
Very thorough check of car
Appreciate the thorough check of car for long trip
EDDIE S. de River Oaks Firestone a répondu le 12/05/2024 06:50 AM

We always enjoy seeing you Coach! It's always a pleasure.. ❤️

TH
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TERRY H.
Houston, TX
BMW X5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2024
client vérifiéVérifié Client
10
The Very Best!
Eddie is a hands-on owner and manager. He ensures that your needs are met with quality work and personal, caring service. Robert is courteous and prompt with an estimate, as well as scheduling. They explain what is needed and upon completion even show you the replaced parts. They will never do work that is unnecessary and even explain what may be needed in the future.
EDDIE S. de River Oaks Firestone a répondu le 12/04/2024 07:46 AM

Thank you so much for trusting us over the years . 

We are so grateful for your kindness and nice words.
❤️

MH
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MICKEY P H.
Houston, TX
Toyota Land Cruiser
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2024
client vérifiéVérifié Client
10
Mickey H
Great service and nice people.
EDDIE S. de River Oaks Firestone a répondu le 12/04/2024 07:47 AM

Thank you for your feedback. We always enjoy your visit with us ❤️

Client vérifié
Houston, TX
BMW 3 Series
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
10
Recent service
Eddie & Robert are always so professional, honest, attentive & eager to resolve any issue. I appreciate them so much.
EDDIE S. de River Oaks Firestone a répondu le 12/04/2024 07:48 AM

Thank you for your sweet words. We are always grateful for your kindness ❤️

TR
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TONY R.
Houston, TX
Volkswagen Golf SportWagen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/15/2024
client vérifiéVérifié Client
10
Tire replace & repairs
Their team works for their clients!
EDDIE S. de River Oaks Firestone a répondu le 12/04/2024 07:49 AM

We appreciate your kind words and always a pleasure to serve you ❤️

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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