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Rick Case Hyundai Duluth

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 844 Avis)
69

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
160
Total des ReScores
4,7
Moyenne de ReScore
69
Score NPS ®

Détails de l'entreprise

À propos

Rick Case Hyundai is located in Duluth, GA, just outside of Atlanta. We are staffed with expert service technicians who provide quality Hyundai repair and maintenance. Rick Case Hyundai is located in Duluth, GA, just outside of Atlanta. We are staffed with expert service technicians who provide quality Hyundai repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(770) 476-2800
Closing in 45 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3190 Satellite Blvd Duluth, GA 30096
Service après-vente's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(2 844 Avis)

CU
gravatar
Chandra U.
Alpharetta, GA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/15/2026
0
Catégorie : Service
**Scammers and Very rude Customer Service! Stay Away!
I have been a regular customer at Rick Case Hyundai, Duluth, primarily due to its proximity to my workplace. However, interactions with Service Advisor Andre Johnson have consistently been challenging, as he tends to be very difficult and rude, it always has been a challenge when faced with him.

On one occasion, I experienced malfunctioning sensors immediately after having my rear bumper repaired. When I brought the vehicle in, they asked me to replace two rear and two front sensors, even though nothing happened to the front sensors till then, asking for an exorbitant charge of $4,500. The service fees alone was $750 for replacing each set of sensors. They couldn’t justify why I had to do for the front, and their technician admitted there may not be any problem with the front ones and would like to do it for the rear first.

Ok, let’s see the funny part! They said that they need to run the car for 3 hrs to tune the replaced sensors. They charged $750 per each set replacement, this means that instead of replacing all the four together and run car once, they chose to run separately per each set of sensor. I decided to let go the $300 they charged for their false investigation and moved out.
They could have been more creative to charge $750 per each sensor, meaning they could have charged $3000 for 4 sensors, thank Got they are yet not so smart, lol!

STAY AWAY FRON RICK CASE HYUNDAI, DULUTH! HOWEVER, OTHER RICK CASE CENTERS ARE QUITE PLEASANT!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.