business image

Japanese Auto Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(716 Avis)
92
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5Évaluation globale 2,2/5
6
Total des ReScores
4,8
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test equipment supervised by a Mechanical Engineer with a Masters Degree and over 30 years of experience. Our highly trained, ASE certified factory technicians share in the JAR sentiment that you and your vehicle deserve only the best of care. Having served Suwanee, Georgia and the surrounding cities for years, we are the area’s trusted dealer alternative. Learn more about our auto service in Suwanee, GA and see why so many customers trust us with all of their Japanese car repair needs. WE ACCEPT ALL LOCAL COMPETITOR COUPONS & ALL EXTENDED WARRANTIES. ...more

Catégories
Entretien de la voiture, Réparation automobile d'importation, Vidange
Contact
(678) 482-5558

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
920 Peachtree Industrial Blvd Suwanee, GA 30024
Japanese Auto Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(716 Avis)

LS
Laura S.
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
Catégorie : Service
Laura said it was great.
Recommandé

LM
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LEE M.
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Auto repair visit
Great job! Air cond is now operating as it should! Thanks again for your excellent service. Will see you again when needed

Client vérifié
Duluth, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Excellent & speedy service
Fast turn-around, great price with coupons, and friendly atmosphere!

LM
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Lee M.
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
10
Auto service
Excellent experience! Staff are very knowledgeable and work performed was excellent. Iwill return for future auto repairs

RP
Raj P.
Cumming, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/23/2025
client vérifiéVérifié Client
Catégorie : Service
Raj said he had a great service experience. The technicians were informative, honest, and offered a good price.
Recommandé
SHAD H. de Japanese Auto Repair a répondu le 05/27/2025 10:24 AM

Dear Raj,

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great service experience with us. Our technicians work hard to be informative, honest, and fair with pricing, so it's incredibly rewarding to know that stood out to you.

We truly appreciate your support and look forward to helping you with any future automotive needs.

Warm regards,
The Japanese Auto Repair Team


AA
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ALAN A.
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
10
Fast turn
Good people to work with!
SHAD H. de Japanese Auto Repair a répondu le 05/20/2025 01:24 PM

Thank you so much for the 5-star review, Alan! We're glad to hear you had a great experience with us. It was a pleasure working with you, and we truly appreciate your kind words. If you ever need anything in the future, we're here to help!

— The Japanese Auto Repair Team


RL
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RALPH L.
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
9
very good
very nice front counter service to have remote battery replaced
SHAD H. de Japanese Auto Repair a répondu le 05/13/2025 10:01 AM

Thank you so much Ralph for the 5-star review! We're glad to hear you had a great experience with our front counter team while getting your remote battery replaced. We truly appreciate your support and look forward to helping you again in the future!

— The Team at Japanese Auto Repair


Client vérifié
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Excellent
They are friendly and work very quickly.
SHAD H. de Japanese Auto Repair a répondu le 05/07/2025 06:51 AM

Thank you so much for the 5-star review! We're thrilled to hear that you found our team friendly and appreciated our quick service. At Japanese Auto Repair, we’re committed to providing fast, reliable, and courteous care every time. We look forward to seeing you again when you need us!


JW
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JIM W.
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2025
client vérifiéVérifié Client
10
Fast, friendly service!
I've been a customer for many years for Honda and Toyota vehicles. I've always had excellent customer service with the most important aspects being their expertise and honesty.
SHAD H. de Japanese Auto Repair a répondu le 05/06/2025 11:54 AM

Hi Jim,
Thank you so much for your loyal support over the years and for taking the time to leave this wonderful 5-star review. We're honored to be your go-to shop for your Honda and Toyota vehicles. It means a lot to hear that our expertise and honesty have made a lasting impression. We truly value your trust and look forward to continuing to provide the excellent service you’ve come to expect!


TW
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TONI W.
Buford, GA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/28/2025
client vérifiéVérifié Client
9
New Tires/Alignment Service
I really appreciate customer service with assisting me with finding affordable tires for my car. I wasn’t pressured into the idea of getting my tires at JAR but the focus was making sure I had the best tires, at the best competitive rates for my specific vehicle. I always appreciate JAR’s staff as they continue to serve and care for the individual needs of their customers.
SHAD H. de Japanese Auto Repair a répondu le 05/06/2025 11:56 AM

Hi Toni,
Thank you so much for your kind words and this thoughtful 5-star review! We're so glad to hear that our team was able to assist you in finding the right tires without any pressure—just honest guidance and a focus on what’s best for you and your vehicle. Your appreciation means a lot to us, and we're grateful for the opportunity to continue serving your automotive needs with care and integrity. Looking forward to seeing you again!


KB
Keith B.
Duluth, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
Catégorie : Service
Keith said they were friendly and fixed his problem.
Recommandé
SHAD H. de Japanese Auto Repair a répondu le 04/28/2025 08:55 AM

Hi Keith,
Thank you so much for the 5-star review! We're glad to hear you had a great experience with us and that our team was able to fix the issue and treat you with the friendliness we strive for. If you ever need anything in the future, we’re here to help. Safe driving!

– The Japanese Auto Repair Team


AN
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ANAND N.
Johns Creek, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Expert care by a great team
I take all my Japanese and Korean cars to them. Patrick is my go to guy with a wealth of knowledge and very helpful. David also is great. Honest guys and I haven’t experienced much upsell at all. Costs are lower than the dealership and they actually do the work. Great place for used car presale inspections.
SHAD H. de Japanese Auto Repair a répondu le 04/18/2025 02:01 PM

Hi Anand,

Thank you so much for the awesome 5-star review! We’re honored to be your go-to shop for your Japanese and Korean vehicles. Patrick and David will be thrilled to hear your kind words—our team works hard to provide honest, knowledgeable service, and it means a lot to see that recognized.

We’re also glad you’ve found value in our pricing and presale inspections—transparency and trust are everything to us. Looking forward to continuing to take great care of your vehicles!

All the best,
The Team at Japanese Auto Repair


JS
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JULIE S.
Alpharetta, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Routine Maintenance
Tom is excellent. Easy to schedule appt. Efficient service with competitive pricing. Clean comfortable waiting area. Courteous to customers, coworkers and delivery folks. First class operation!
SHAD H. de Japanese Auto Repair a répondu le 04/16/2025 11:00 AM

Hi Julie,

Thank you so much for the wonderful review! We’re thrilled to hear you had such a positive experience with Tom and our team. We take great pride in offering efficient service, fair pricing, and a welcoming environment, so it means a lot to know those things stood out to you. Your kind words about our team’s courtesy and professionalism truly made our day. We're grateful for your support and look forward to seeing you again!

Best regards,
The Japanese Auto Repair Team


MS
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MARK S.
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
10
Multi-Year Customer
Great service and on time every time.
SHAD H. de Japanese Auto Repair a répondu le 04/15/2025 02:06 PM

Hi Mark,

Thank you for the awesome 5-star review! We're so glad to hear you’ve had consistently great service with us. Being on time and dependable is something we take pride in, and it’s great to know that’s coming through. We truly appreciate your support and look forward to seeing you next time!

— The Team at Japanese Auto Repair


MB
Mike B.
Suwanee, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
Catégorie : Service
Mike said he took his vehicle by the business in the afternoon and they kept it overnight. He said the next morning they called him with a diagnosis and a price, they fixed it and he picked it up later.
Recommandé
SHAD H. de Japanese Auto Repair a répondu le 04/15/2025 02:05 PM

Hi Mike,

Thank you so much for the 5-star review! We really appreciate you trusting Japanese Auto Repair with your vehicle. We’re glad we could provide a smooth and timely service — from the diagnosis to the repair and pickup. It means a lot to hear that everything went well. If you ever need anything else, don’t hesitate to reach out. Safe driving!

— The Team at Japanese Auto Repair

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.