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Ourisman Hyundai

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(1 942 Avis)
47

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
153
Total des ReScores™
4,4
Moyenne de ReScore™
47
Score NPS ®

Détails de l'entreprise

À propos

Ourisman Automotive has been serving Maryland, D.C, and Virginia since 1921! Ourisman Hyundai is conveniently located in Laurel, MD. Call us today to schedule your next service appointment, or visit u online. We are here to help with all of your automotive needs! Ourisman Automotive has been serving Maryland, D.C, and Virginia since 1921! Ourisman Hyundai is conveniently located in Laurel, MD. Call us today to schedule your next service appointment, or visit u online. We are here to help with all of your automotive needs!

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(301) 725-4400

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3516 Fort Meade Rd Laurel, MD 20724
Service après-vente's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(1 942 Avis)

JU
gravatar
Jae U.
Laurel, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/01/2026
0
Catégorie : Service
Careless service, they installed wrong part
Brought my 2024 Kona in to Ourisman Hyundai Laurel for the 15,000-mile/2-year manufacturer-recommended service.

Picked the car up and the next day my daughter told me the blower fan had been very loud since we got it back. Knowing from past experience that noises like this are often caused by a poorly seated cabin filter, I opened the glove box to check.

Sure enough, the cabin air filter was jammed in at an angle. I pulled it out and it was the wrong filter (for Elantra not for Kona), visibly too wide for the housing, with the pleats crushed and bent from being forced in rather than fitted properly.

On top of that, the car was vibrating noticeably more than it did before this service. I took it back to them to get it fixed.

If you're considering this dealer for service, think twice, deal once.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.