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Ourisman Hyundai

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(1 939 Avis)
47
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
Avis original
Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5Évaluation globale 2,5/5
153
Total des ReScores
4,4
Moyenne de ReScore
47
Score NPS ®

Détails de l'entreprise

À propos

Ourisman Automotive has been serving Maryland, D.C, and Virginia since 1921! Ourisman Hyundai is conveniently located in Laurel, MD. Call us today to schedule your next service appointment, or visit u online. We are here to help with all of your automotive needs! Ourisman Automotive has been serving Maryland, D.C, and Virginia since 1921! Ourisman Hyundai is conveniently located in Laurel, MD. Call us today to schedule your next service appointment, or visit u online. We are here to help with all of your automotive needs!

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(301) 725-4400

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3516 Fort Meade Rd Laurel, MD 20724
Service après-vente's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(1 939 Avis)

MB
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Marshall B.
Laurel, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/16/2024
0
Catégorie : Service
Not helpful at all!
They have been lying to me from day one! It started with a shady deal to begin with. I was told if I came back with 10k I could refinance my car putting the 10k down and refinance it. That was bullshit too. Everyone I talk to says stay away from you! I gave them the benefit of the doubt. But Rick just can't help bullshitting me and the banks. I am tired of trusting you. I plan to hit every review portal I can to spread the word of this crap.

EN
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Eugene N.
Clinton, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2024
9
Catégorie : Service
The easiest purchase of a vehicle every
I would like to thank Nick for looking out for me and going over and above for me In the purchase of my car.he made me feel I was important not like other car places so thanks again til next time.

GT
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Gregory T.
Severn, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/26/2023
10
Catégorie : Service
Quick and easy process
Great and easy auto buying experience with salesman Nick Cuplit he is very informative and he made the car buying experience very easy and quick.

TK
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Tiara K.
Gwynn Oak, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/23/2023
10
Catégorie : Service
Awesome
After filing bankruptcy I was so nervous about applying for a car for my family and I. I contacted Nick Cutlip and he made me feel a lot better. He assisted me with everything, easy to get in contact with when I had a question. He got me a deal!!!!! A deal I wasn’t expecting. He is an awesome salesman and I’m going to send everyone I know to him.

KR
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K R.
Millersville, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/11/2023
0
Catégorie : Service
Sold me defective car, wouldn’t honor warranty
They are a bunch of scammers. Sold me a certified Preowned vehicle and then would not honor my warranty when electrical problems were immediately evident, quoting my $6000 of repairs right after I purchased it. Buy your car literally anywhere else, and don’t go anywhere near their service center, they are not honest nor competent, and they are sure to rip you off if you let them.

KR
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K R.
Millersville, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/11/2023
0
Catégorie : Service
Wouldn’t honor warranty, dishonest
They are a bunch of scammers. Sold me a certified Preowned vehicle and then would not honor my warranty when electrical problems were immediately evident, quoting my $6000 of repairs right after I purchased it. Buy your car literally anywhere else, and don’t go anywhere near their service center, they are not honest nor competent, and they are sure to rip you off if you let them.

YW
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Yvette W.
Fort George G Meade, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/17/2023
10
Catégorie : Service
Best Experience
Nick has to be the best sales person ever. Doing business with him was a pleasure. Usually I dread purchasing cars because of the process time. Not w Nick. Thank you again for a wonderful experience. You are the best!

KS
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Ki Heok S.
Burtonsville, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/02/2023
1
Catégorie : Service
Warranty Cancellation Sean FI Manager
Bought the car last year from a friend; they stuck warranty that was unaware of ; to this date after at least four months still can't get cancellation and still paying for it. Absolutely, horrific service and customer care

RB
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Roberta B.
Lanham, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2023
10
Catégorie : Service
New car purchase
I wanted to upgrade my vehicle and requested a call regarding this matter and I immediately received a call from Bijan and he listened patiently as I described my preferences. I felt comfortable from that initial call to the completion of my purchase. Bijan is an excellent representation of Laurel Hyundai.

JW
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J W.
Ellicott City, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/06/2023
0
Catégorie : Service
Proof recalls were not done on 3/3/23 after 3 hours
After waiting 3 hours, my recalls are still outstanding, yet this dealership claimed on 3/3/23 that my recalls were completed.

Furthermore my colleague shared with me that this dealership forgot to return her car to her home after 8 hours!

JW
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Jane W.
Ellicott City, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/06/2023
0
Catégorie : Service
Recalls were not completed on 3 March 2023
I waited 3 hours for 2 recalls to be handled as well as a new bulb in my front right headlight.
I saw customers come and go after my arrival.

JL
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Josie L.
Laurel, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2023
10
Catégorie : Service
Excellent Service
This has to have been by far the easiest and best experience with purchasing a new vehicle. I would highly recommend to anyone looking for excellent service. They answered every question and. And were very knowledgeable about their inventory. No high-pressure sales no hidden agendas upfront about everything. Nick Cutlip was my salesman and I must say he is awesome!

JB
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Jeff B.
Huntingtown, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2022
10
Catégorie : Service
Worked w/ Nick Cutlip to purchase my 3rd vehicle and 100% satisfied
I worked with Nick Cutlip and have purchased 3 cars from him now. Each vehicle that I have purchased, with him, has lasted and has had no surprises or problems. He has taken care of us and others that we have sent his way 100%.

FA
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Frlisa A.
Baltimore, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/16/2022
10
Catégorie : Service
Excellent service
Nick Cuttlip is the BEST that has ever done it. He was very knowledgeable and always kept me i the loop of everything that was going on with the deal. He made me feel at ease and left no concern/questions unanswered.

BW
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Bobbi W.
Waldorf, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2022
10
Catégorie : Service
AWESOME AS ALWAYS
Just brought Vehicle #3 for me! Nick Culpit is the Best! I’m never disappointed with the service he gives. Ive had friends and family purchase from Nick.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.