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Moores Downtown Auto Repair Ctr

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(14 Avis)
100
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
100
Score NPS ®

Détails de l'entreprise

Contact
(419) 525-7229

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
57 N Diamond St Mansfield, OH 44902-1328
Moores Downtown Auto Repair Ctr's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(14 Avis)

KC
gravatar
Kristen C.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2023
10
The most amazing humans ever!!
I was traveling from Columbus to Massillon for my mother & sister's birthday celebration on a Friday evening. Halfway there my entire dash panel suddenly lit up as the vehicle slowly rolled to a stop. I was on the side of the freeway, alone, in the middle of nowhere, in the pouring rain. Long story short, AAA couldn't get there for over two hours & then they could only tow me 3 miles without having to charge extra. Even then their shop wouldn't be able to look at my car until Monday! Not sure what to do, I Googled auto shops near my location & called the first one on the list. I explained to the gentleman who answered what was going on & that I was stuck. I figured I would just wait for AAA, pay the money to have them tow it to a shop close by that could at least look at it that night or over the weekend. I would have to get a friend to come from Massillon & drive me back... completely missing the dinner. The gentleman told me that their actual shop was in Mansfield (I was an over an exit away) & that where I called was their side shop that didn't do that type of work. Instead of just saying there was nothing he could do & hanging up, he got me in touch with Mitch at the main shop. Not only did Mitch say he could help, but he went out of his way to get their tow truck (which was not working in the area that particular day) & came himself to get me. They towed my car back to Moore's & immediately took a look even though it was almost closing time & they still had other cars there as well. Unsure at first of what the problem was or if it could be fixed that night, Mitch even offered to drive me halfway to Massillon if I had someone that could meet me to get me the rest of the way home so that I wouldn't miss the birthday! Luckily, they were able to fix the issue within an hour or so & had me back on my way. I made it home just in time! They could have (& should have) charged me hundreds of dollars for the amount of extra trouble they went to in order to get me taken care of but they did not. Mitch and his team went above & beyond. They deserve every good thing that comes their way!! They were so helpful & so kind to me the entire time I was with them. I would highly recommend them to anyone & I will definitely go out of my way to use their services in the future.

KC
gravatar
Kristen C.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2023
10
The most amazing humans ever!!
I was traveling from Columbus to Massillon for my mother & sister's birthday celebration on a Friday evening. Halfway there my entire dash panel suddenly lit up as the vehicle slowly rolled to a stop. I was on the side of the freeway, alone, in the middle of nowhere, in the pouring rain. Long story short, AAA couldn't get there for over two hours & then they could only tow me 3 miles without having to charge extra. Even then their shop wouldn't be able to look at my car until Monday! Not sure what to do, I Googled auto shops near my location & called the first one on the list. I explained to the gentleman who answered what was going on & that I was stuck. I figured I would just wait for AAA, pay the money to have them tow it to a shop close by that could at least look at it that night or over the weekend. I would have to get a friend to come from Massillon & drive me back... completely missing the dinner. The gentleman told me that their actual shop was in Mansfield (I was an over an exit away) & that where I called was their side shop that didn't do that type of work. Instead of just saying there was nothing he could do & hanging up, he got me in touch with Mitch at the main shop. Not only did Mitch say he could help, but he went out of his way to get their tow truck (which was not working in the area that particular day) & came himself to get me. They towed my car back to Moore's & immediately took a look even though it was almost closing time & they still had other cars there as well. Unsure at first of what the problem was or if it could be fixed that night, Mitch even offered to drive me halfway to Massillon if I had someone that could meet me to get me the rest of the way home so that I wouldn't miss the birthday! Luckily, they were able to fix the issue within an hour or so & had me back on my way. I made it home just in time! They could have (& should have) charged me hundreds of dollars for the amount of extra trouble they went to in order to get me taken care of but they did not. Mitch and his team went above & beyond. They deserve every good thing that comes their way!! They were so helpful & so kind to me the entire time I was with them. I would highly recommend them to anyone & I will definitely go out of my way to use their services in the future.

KC
gravatar
Kristen C.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2023
10
The most amazing humans ever!!
I was traveling from Columbus to Massillon for my mother & sister's birthday celebration on a Friday evening. Halfway there my entire dash panel suddenly lit up as the vehicle slowly rolled to a stop. I was on the side of the freeway, alone, in the middle of nowhere, in the pouring rain. Long story short, AAA couldn't get there for over two hours & then they could only tow me 3 miles without having to charge extra. Even then their shop wouldn't be able to look at my car until Monday! Not sure what to do, I Googled auto shops near my location & called the first one on the list. I explained to the gentleman who answered what was going on & that I was stuck. I figured I would just wait for AAA, pay the money to have them tow it to a shop close by that could at least look at it that night or over the weekend. I would have to get a friend to come from Massillon & drive me back... completely missing the dinner. The gentleman told me that their actual shop was in Mansfield (I was an over an exit away) & that where I called was their side shop that didn't do that type of work. Instead of just saying there was nothing he could do & hanging up, he got me in touch with Mitch at the main shop. Not only did Mitch say he could help, but he went out of his way to get their tow truck (which was not working in the area that particular day) & came himself to get me. They towed my car back to Moore's & immediately took a look even though it was almost closing time & they still had other cars there as well. Unsure at first of what the problem was or if it could be fixed that night, Mitch even offered to drive me halfway to Massillon if I had someone that could meet me to get me the rest of the way home so that I wouldn't miss the birthday! Luckily, they were able to fix the issue within an hour or so & had me back on my way. I made it home just in time! They could have (& should have) charged me hundreds of dollars for the amount of extra trouble they went to in order to get me taken care of but they did not. Mitch and his team went above & beyond. They deserve every good thing that comes their way!! They were so helpful & so kind to me the entire time I was with them. I would highly recommend them to anyone & I will definitely go out of my way to use their services in the future.

KC
gravatar
Kristen C.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2023
10
The most amazing humans ever!!
I was traveling from Columbus to Massillon for my mother & sister's birthday celebration on a Friday evening. Halfway there my entire dash panel suddenly lit up as the vehicle slowly rolled to a stop. I was on the side of the freeway, alone, in the middle of nowhere, in the pouring rain. Long story short, AAA couldn't get there for over two hours & then they could only tow me 3 miles without having to charge extra. Even then their shop wouldn't be able to look at my car until Monday! Not sure what to do, I Googled auto shops near my location & called the first one on the list. I explained to the gentleman who answered what was going on & that I was stuck. I figured I would just wait for AAA, pay the money to have them tow it to a shop close by that could at least look at it that night or over the weekend. I would have to get a friend to come from Massillon & drive me back... completely missing the dinner. The gentleman told me that their actual shop was in Mansfield (I was an over an exit away) & that where I called was their side shop that didn't do that type of work. Instead of just saying there was nothing he could do & hanging up, he got me in touch with Mitch at the main shop. Not only did Mitch say he could help, but he went out of his way to get their tow truck (which was not working in the area that particular day) & came himself to get me. They towed my car back to Moore's & immediately took a look even though it was almost closing time & they still had other cars there as well. Unsure at first of what the problem was or if it could be fixed that night, Mitch even offered to drive me halfway to Massillon if I had someone that could meet me to get me the rest of the way home so that I wouldn't miss the birthday! Luckily, they were able to fix the issue within an hour or so & had me back on my way. I made it home just in time! They could have (& should have) charged me hundreds of dollars for the amount of extra trouble they went to in order to get me taken care of but they did not. Mitch and his team went above & beyond. They deserve every good thing that comes their way!! They were so helpful & so kind to me the entire time I was with them. I would highly recommend them to anyone & I will definitely go out of my way to use their services in the future.

KC
gravatar
Kristen C.
Columbus, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2023
10
The most amazing humans ever!!
I was traveling from Columbus to Massillon for my mother & sister's birthday celebration on a Friday evening. Halfway there my entire dash panel suddenly lit up as the vehicle slowly rolled to a stop. I was on the side of the freeway, alone, in the middle of nowhere, in the pouring rain. Long story short, AAA couldn't get there for over two hours & then they could only tow me 3 miles without having to charge extra. Even then their shop wouldn't be able to look at my car until Monday! Not sure what to do, I Googled auto shops near my location & called the first one on the list. I explained to the gentleman who answered what was going on & that I was stuck. I figured I would just wait for AAA, pay the money to have them tow it to a shop close by that could at least look at it that night or over the weekend. I would have to get a friend to come from Massillon & drive me back... completely missing the dinner. The gentleman told me that their actual shop was in Mansfield (I was an over an exit away) & that where I called was their side shop that didn't do that type of work. Instead of just saying there was nothing he could do & hanging up, he got me in touch with Mitch at the main shop. Not only did Mitch say he could help, but he went out of his way to get their tow truck (which was not working in the area that particular day) & came himself to get me. They towed my car back to Moore's & immediately took a look even though it was almost closing time & they still had other cars there as well. Unsure at first of what the problem was or if it could be fixed that night, Mitch even offered to drive me halfway to Massillon if I had someone that could meet me to get me the rest of the way home so that I wouldn't miss the birthday! Luckily, they were able to fix the issue within an hour or so & had me back on my way. I made it home just in time! They could have (& should have) charged me hundreds of dollars for the amount of extra trouble they went to in order to get me taken care of but they did not. Mitch and his team went above & beyond. They deserve every good thing that comes their way!! They were so helpful & so kind to me the entire time I was with them. I would highly recommend them to anyone & I will definitely go out of my way to use their services in the future.

MW
gravatar
Marcia W.
Mansfield, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/15/2022
9
Impressive
I went to Moores for the first time fir an Oil Change. Very friendly, clean and thourgh. Most importantly honesty all the way. No hidden selling gimmicks. I have found my permanent Mechcanic!

MM
gravatar
mike m.
Columbus, OH
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/08/2020
Took advantage of my 22 year old daughter!
My daughter had her car towed to their shop. They repaired the alternator but damaged an AC hose. Refused to work with us on the repair cost of the hose. Mitch said the car was too old(2003) and the damage was unavoidable! Wish Mitch would have told us the unavoidable part before he damaged it. I would never recommend this "place of business"!
Non recommandé

MM
gravatar
Marina M.
Kenton, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2018
They went above and beyond! Awesome!!
We broke down and we're from out of town. Auto parts store recommended this place. Thank goodness they did! They went above and beyond for us! Everyone there was so nice and helpful. They fixed our vehicle and provided a ride to relatives house we came to visit. They picked us up when vehicle was done.
Great price! Great people! Great work!
I don't know what we would've done without them!
Thank you so much Moore's Downtown!!
Recommandé

BM
gravatar
BRENDA M.
Mansfield, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
10/30/2014
client vérifiéVérifié Client
Anitra is awesome and does a super job!
My car is usually cleaned by Anitra and she always does a wonderful job. Plus, she is very nice!
Recommandé

EC
gravatar
ERIC C.
Mansfield, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/27/2014
client vérifiéVérifié Client
Outstanding service
I needed to have my brakes repaired & was limited to a small window of time due to my work schedule.

Mitch went out of his way to accommodate my schedule & was extremely friendly & professional in the process.
Recommandé

TB
gravatar
THOMAS B.
Ford Freestar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2014
client vérifiéVérifié Client
Fair and honest
Good news or bad I have been told straight out. No hard to believe stories or excuses.
Recommandé

CJ
gravatar
CURTIS J.
Mansfield, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/06/2014
client vérifiéVérifié Client
friendly& fair
i am pleased with the way i am treated there
Recommandé

PB
gravatar
PETER B.
Mansfield, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
09/25/2013
client vérifiéVérifié Client
Service
Great personalized service as well as mechanical work. They presented us with great direction for our last problem, as usual. I have used this business for all of our routine and necessary service issues. I would certainly recommend them to anyone.
Recommandé

CJ
gravatar
CURTIS J.
Mansfield, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/24/2013
client vérifiéVérifié Client
great work
mickey is the only one i let repair my caddy i am very please with his work
Recommandé

14 sur 14 résultats
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