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Tire Bros - East Side

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(5 Avis)
80
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
80
Score NPS ®

Détails de l'entreprise

À propos

Welcome to Tire Bros, your premier auto repair shop serving Cleveland, Bellevue, Columbiana, and Mansfield Ohio. Our highly qualified mechanics are dedicated to providing top-notch automotive repair and maintenance services for all types of vehicles. Welcome to Tire Bros, your premier auto repair shop serving Cleveland, Bellevue, Columbiana, and Mansfield Ohio. Our highly qualified mechanics are dedicated to providing top-notch automotive repair and maintenance services for all types of vehicles.

Catégories
Pneus, Vente et réparation de pneus, Réparation de pneus
Contact
(419) 483-4491

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
6209 US Route 20 East Bellevue, OH 44811
Tire Bros - East Side's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(5 Avis)

LT
LEEANN T.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2024
client vérifiéVérifié Client
10
Oil Change
Always get in right away when I call. Great service, everyone is always polite.
Mo F. de Tire Bros - East Side a répondu le 12/08/2024 09:36 AM

We're glad to hear that our team has been quick to get you in and that politeness is part of your experience with us. We strive to keep things moving faster than a tire rolling downhill. If there's anything else we can do to keep your experience on the right track, just let us know!


DF
DAVE F.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2024
client vérifiéVérifié Client
10
Tire issues
Great crew, always willing to go the extra mile
Mo F. de Tire Bros - East Side a répondu le 12/08/2024 09:36 AM

We're glad to hear that you had such a positive experience with our team! Going the extra mile is kind of our thing, even if it sometimes involves a few detours. Your satisfaction is our priority, and it’s always nice to know our efforts are appreciated. Here’s to many more smooth rides ahead!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/27/2024
client vérifiéVérifié Client
10
Great Service
Needed an oil change and tire rotation and they got me in on the same day. All employees were kind and a pleasure to work with. Great Service!
Mo F. de Tire Bros - East Side a répondu le 12/02/2024 09:34 AM

We're glad to hear you had such a positive experience with us! It's always nice to know our team can make your oil change and tire rotation feel like a day at the spa — just without the cucumber water. We appreciate your business and look forward to keeping your ride in top shape!


RL
ROBERT L.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/25/2024
client vérifiéVérifié Client
10
Highly recommend.
Like the entire team.
Mo F. de Tire Bros - East Side a répondu le 11/30/2024 09:34 AM

We appreciate your feedback and are glad to hear you're a fan of our team! Having a crew that works well together is like having a well-oiled machine—minus the grease stains. If there's anything specific you like about us, feel free to share!


SB
gravatar
Sarah B.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
11/25/2024
client vérifiéVérifié Client
7
Running Late
My appointment was set for 9am and the technician didn't come until a little after 10am. They also didn't call to tell me the technician was running late. I had to call. The appointment was set on Wednesday, so it wasn't a last minute appointment. Although I did receive a half hour off, I still felt that it was rude that at the very least I wasn't notified that the technician was running late.
Mo F. de Tire Bros - East Side a répondu le 11/30/2024 09:33 AM

We appreciate you taking the time to share your thoughts. Punctuality is key in our line of work, and it sounds like we dropped the ball on keeping you in the loop about the technician's delay. While we’re glad you received a discount for the inconvenience, we completely understand that a heads-up would have been a nice touch. We'll be sure to remind our team about the importance of communication—it’s always better to hear it from us than to play the waiting game. Thanks again for your feedback; it helps us get closer to being the tire team of your dreams!


5 sur 5 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.