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SureCritic / Atelier de réparation / Severe Auto Service
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Severe Auto Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(224 Avis)
89
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
89
Score NPS ®

Détails de l'entreprise

À propos

Severe Auto Service LLC has been providing quality car care in Orrville, OH, since 1990. We are a family-owned business delivering honest and professional auto repair and auto maintenance services to the people of Orrville and surrounding areas. Severe Auto Service LLC has been providing quality car care in Orrville, OH, since 1990. We are a family-owned business delivering honest and professional auto repair and auto maintenance services to the people of Orrville and surrounding areas.

Catégories
Atelier de réparation, Entretien de la voiture, Entretien de la voiture
Contact
(330) 464-0609
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
226 S Elm St Orrville, OH 44667
Obtenir des directions
Severe Auto Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(224 Avis)
Écrire un avis
Avis récents
MM
Monica M.
Orrville, OH
Kia Sportage
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2025
client vérifiéVérifié Client
Catégorie : Service
Monica said the facility was spotless, well organized, clean and tidy. She said they were extremely responsive and let her know the situation with her vehicle. They always checked before a procedure or before incurring a cost. She is very satisfied with the service she received. She is pleased with the work done.
Recommandé
DS
Donald S.
Orrville, OH
Chevrolet Impala
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Donald said been he's been going to Bill for years, and he's reliable and trustworthy.
Recommandé
BS
Beverly S.
Orrville, OH
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Beverly said they have great customer service, and she appreciates them.
Recommandé
GK
Gayle K.
West Salem, OH
Chrysler Pacifica
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/20/2025
client vérifiéVérifié Client
Catégorie : Service
Gayle said they were very good.
Recommandé
DF
Dawn F.
Dalton, OH
Honda Pilot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
Catégorie : Service
Dawn said they are very quick, got right to work, and they are very accommodating.
Recommandé
Client vérifié
Massillon, OH
Ford Explorer
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/04/2025
client vérifiéVérifié Client
9
?
Great but just like everything more expense than anticipated.
CF
Cheryl F.
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/04/2025
client vérifiéVérifié Client
10
Friendly and great service!
Thr people at Severe Auto are so friendly! I trust them with my car because they are honest and also have qualified and great technicians.
The Team at S., Owner de Severe Auto Service a répondu le 02/14/2025 04:50 AM

Thank you, Cheryl, for your awesome review!  We truly appreciate it and appreciate your business!  We look forward to seeing you again!

DF
Dawn F.
Dalton, OH
Honda Pilot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
Fast Quality work
My car was repaired so fast! Thx for the quick quality repair!
The Team at S., Owner de Severe Auto Service a répondu le 02/14/2025 04:52 AM

Thanks, Dawn!  We appreciate the 5 star review and appreciate you!  We look forward to seeing you again!

Client vérifié
Kia Soul
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/25/2025
client vérifiéVérifié Client
10
Good service
Good quick service
The Team at S., Owner de Severe Auto Service a répondu le 02/14/2025 04:52 AM

Thank you for the great review!  We appreciate you!

LE
Lois E.
Orrville, OH
Ford Focus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2025
client vérifiéVérifié Client
Catégorie : Service
Lois said they've always done a good job for her.
Recommandé
The Team at S., Owner de Severe Auto Service a répondu le 02/14/2025 04:53 AM

Thank you, Lois, for the great review!  We appreciate your business!

RP
Ryan P.
Dalton, OH
Ford Taurus
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/09/2025
client vérifiéVérifié Client
10
Highly recommended!
I'm a new customer & my experience was great. The communication, prices & service were all good. Shannon was up front about everything & Ben did great work. I will definitely drive out of my way to be a regular customer.
The Team at S., Owner de Severe Auto Service a répondu le 02/14/2025 04:58 AM

Thank you so much, Ryan!  Your kind words and great review mean so much to us.  We truly appreciate customers like you and look forward to seeing you again!

SS
Steve S.
Orrville, OH
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/31/2024
client vérifiéVérifié Client
10
Quality work done quickly
Took vehicle in with dead battery at 7 pm, and was replaced and ready for pick up the next morning
The Team at S., Owner de Severe Auto Service a répondu le 02/14/2025 04:59 AM

Thanks for the great review, Steve!  We appreciate it!

SC
Salvador Torres C.
Orrville, OH
GMC Sierra 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/27/2024
client vérifiéVérifié Client
10
Good
Kind
The Team at S., Owner de Severe Auto Service a répondu le 02/14/2025 05:00 AM

Thanks for the great review!  We appreciate your business!

BM
gravatar
Brian M.
Orrville, OH
Chevrolet S-10
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/25/2024
client vérifiéVérifié Client
10
Reliable, fast and quality workmanship
Hello,

Our vehicle started making noise in the engine compartment on the Friday before Christmas. They quickly identified the issue and rushed the part in and it had it running smooth by the end of Monday.
Great team effort with a depth of experience and knowledge.
If you’re thinking of trying out a new mechanic that you can surely trust, then this will be your last switch.

Grateful & loyal customer
The Team at S., Owner de Severe Auto Service a répondu le 02/14/2025 05:07 AM

Thanks for the great review!  We appreciate you!

FH
Frank H.
Dalton, OH
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/18/2024
client vérifiéVérifié Client
10
Service/Tire rotation
Above and beyond,fair price!
Honest mechanics(which is hard to find)
Receptionist/scheduler is knowledgeable and friendly.
Will definitely be returning?
The Team at S., Owner de Severe Auto Service a répondu le 02/14/2025 05:06 AM

Thanks for the great review, Frank!  We truly appreciate your kind words and your business!  We look forward to seeing you again!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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