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SureCritic / Matthews Hyundai Of Syracuse
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Matthews Hyundai Of Syracuse

Écrire un avis

Détails du score

5 stars
62%
4 stars
21%
3 stars
8%
2 stars
2%
1 star
5%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
1
Total des ReScores™
5,0
Moyenne de ReScore™
67
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(315) 445-7900
Aucune heure d'ouverture fournie

Heures d'ouverture

* America/Adak
2601 Erie Blvd East Syracuse, NY 13224
Obtenir des directions

Détails du score

5 stars
79%
4 stars
10%
3 stars
4%
2 stars
2%
1 star
3%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5Évaluation globale 2,8/5
36
Total des ReScores™
4,9
Moyenne de ReScore™
72
Score NPS ®

Détails de l'entreprise

À propos

Come visit the new Matthews Hyundai of Syracuse for all your automotive needs. Need to purchase a vehicle? Need your vehicle serviced? Don't hesitate to contact us for an appointment or just come on in. We look forward to seeing you Come visit the new Matthews Hyundai of Syracuse for all your automotive needs. Need to purchase a vehicle? Need your vehicle serviced? Don't hesitate to contact us for an appointment or just come on in. We look forward to seeing you

Catégories
Concessionnaire Hyundai, Entretien de la voiture, Réparation automobile
Contact
(315) 232-3222
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
2601 Erie Blvd East Syracuse, NY 13224
Obtenir des directions

Détails du score

5 stars
86%
4 stars
9%
3 stars
2%
2 stars
1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
Avis original
Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5
10
Total des ReScores™
4,9
Moyenne de ReScore™
86
Score NPS ®

Détails de l'entreprise

À propos

Come visit the new Matthews Hyundai of Syracuse for all your automotive needs. Need to purchase a vehicle? Need your vehicle serviced? Don't hesitate to contact us for an appointment or just come on in. We look forward to seeing you Come visit the new Matthews Hyundai of Syracuse for all your automotive needs. Need to purchase a vehicle? Need your vehicle serviced? Don't hesitate to contact us for an appointment or just come on in. We look forward to seeing you

Catégories
Concessionnaire Hyundai
Contact
(315) 232-2222
Open
Heures d'ouverture

Heures d'ouverture

Mon
9:00 AM - 7:00 PM
Tue
9:00 AM - 7:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 7:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2601 Erie Blvd East Syracuse, NY 13224
Obtenir des directions
Véhicules d'occasion certifiés' Avis
Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5Évaluation globale 4,4/5
4,4
(22 Avis)
Écrire un avis
Avis récents
AA
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Ashley A.
HYUNDAI Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Matthews on Erie is amazing
The staff at this place are awesome, Luke was my sales consultant and he made the experience great, easy and fun!
TF
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Timothy F.
HYUNDAI Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Quick and efficient
From showing up on the lot, to getting my car, it was a quick and thorough experience.
JC
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Jessica C.
HYUNDAI Tucson
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/07/2022
client vérifiéVérifié Client
6
Catégorie : Sales
Good company, but need more communication and transparency
Hyundai is a good company with great vehicles for lower prices than other dealerships. The more financially responsible option was for me to put my lease Tucson in my name with my bank to avoid a down payment. I couldn’t be happier with my Tucson - it is my favorite vehicle I have driven.
My only complaint about this transition process was how long it took (from June to September of 2022) to finalize everything. I wasn’t contacted until days later when something was ready for me to come in to get/sign, and there were times when I didn’t hear from my sales consultant for several days when I was waiting for something important. Courtesy for time, being more transparent throughout the process, and communicating more frequently would be my only recommendations. Otherwise, I’m glad I could work something out to keep my beautiful Tucson for a long while!
PD
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Pero D.
HYUNDAI Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2022
client vérifiéVérifié Client
10
Catégorie : Sales
good service
Good sales team and service department.High recomended.
AL
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Antonio L.
HYUNDAI Santa Fe
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/29/2022
client vérifiéVérifié Client
0
Catégorie : Sales
Do not shop here
I bought the vehicle and a ton of features in my vehicle did not work.
MS
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Marissa S.
HYUNDAI Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/21/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Good customer service
Good service overall.
JL
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Joseph L.
HYUNDAI Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/07/2022
client vérifiéVérifié Client
9
Catégorie : Sales
Good
I spent enough time on this
EL
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Enrico L.
HYUNDAI Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Best car purchasing experience of my life
Luis and the entire agency staff bent over backwards to see that I was able to purchase the best vehicle that I could afford. I initially wanted to purchase new; but, I ended driving out with a used car that was almost new, and in my price range.
AJ
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Alivia J.
HYUNDAI Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great
Luke did a great job
JJ
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Jeanette J.
HYUNDAI Tucson
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/17/2021
client vérifiéVérifié Client
9
Catégorie : Sales
Painless and Excited!
This is my second car purchase from Hyundai of Syracuse. My old car ran her race and it was time for a upgrade. I walked in to check on my old car in the service area and ended up saying just keep and traded it in for a newer model. Super excited about the upgrades and I am in love with my choice. Luke was super nice and well versed with everything. The whole process was quick and easy with only taking less than 6 hrs. from start to finish.
TD
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Tamika D.
HYUNDAI Elantra
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/15/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Wonderful
I had a great experience buying my first car, Hector made me feel comfortable and explained everything to me and made sure I understood. He listened to what I wanted and helped me get what I wanted and more.
CK
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Colleen K.
HYUNDAI Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/09/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Relief from stress
My old Chevy did not pass NYS inspection and I had only a week or so until the end of the month to address the issue. The recommended fixes for it did not work. So I needed a new car. After a lot of online searching I found Matthews Hyundai and saw the Sonata I eventually purchased. It was a good experience and relieved the stress of the dealing with the old car. It was easy. The salesman listened and it was just a good car buying experience.
LUIS A C. de Matthews Hyundai Of Syracuse a répondu le 12/15/2021 06:45 AM

Hello Ms. Colleen, I would like to take the time and thank you for the 5 star rating it is much appreciated. It was my pleasure working with you on the purchase of your new Sonata. If you have any questions or concerns please feel free to get in contact with me. Thank you for your time and keep enjoying your new vehicle.  
                         
                                       Luis Cruz 

JB
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James B.
HYUNDAI Accent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/17/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great
They gave me great service and I will recommend other people because the customer service was excellent.
GREGORY L. de Matthews Hyundai Of Syracuse a répondu le 08/17/2021 11:23 AM

Thanks for the 5 Star Rating!
Please let everyone know where you found your new vehicle.
Thanks Dan 

JE
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Jamie E.
HYUNDAI Kona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/10/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Best Dealership Ever
Pravesh and the team turned a horrible situation into a positive experience and I couldn't be happier with them. I will never go anywhere else.
GREGORY L. de Matthews Hyundai Of Syracuse a répondu le 08/11/2021 06:25 AM

Thanks for the 5 Star Rating!
Please let everyone know where you found your vehicle.
Thanks Pravesh

MD
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Marsha D.
HYUNDAI Elantra
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/06/2021
client vérifiéVérifié Client
Could step up their game
The salesman was very nice but the service was not still waiting to get my car detailed it was dirty there was a used band-aid on the floor in the back there was money and crumbs in backseats, armrest console , and front USB console black mark on inside, marks on rims and outside of car
Non recommandé
1-15 sur 22 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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