Thank you Judy for the wonderful review. As always we look forward to working with you again in the future!
We appreciate you very much Gary and are so glad to have you as part of the Master Tech family! As always we look foward to working with you again in the future.
Thank you for the five star review and the opportunity to service your beautiful z series!
Thank you so much William for your five star review! We appreciate the opporunity to work on your 2013 Mercedes S550 and look forward to work with you again in the future!
Thank yu Jim for the 5 star review! It is always a pleasure working with you!
We appreciate you Jimmy! Thank you for the review and it is always a pleasure doing business with you!
Bob, we appreciate you very much! We love working with you and getting you back on the road safe and sound! As always we look forward to working you again on the next go round!
Reggie, thank you for the five star review! We strive to practice our motto of excellence, experience and integrity and we are so glad that you experienced that here!
Kelly, we are so glad that you had a great experience at Master Tech! We look forward to working with you again in the future!
Paul, I sincerly apologize that we were difficult to get in contact with and would love the opporunity to make that up to you in the future as you do business with us again! We strive to do our best and would like to offer a discount on your next service to make it up to you! Thank you and have a blessed day!
Andy,
I am very sorry to hear that you felt April was "domineering" in her approach. We did go back to listen to the recording of her conversation with you and felt she was professional and tried to thoroughly explain the issue we were trying to address. We never pressure our customers into repairs. As a shop that takes pride in ensuring our customers safety we will make our customers aware of needed repairs, however, it is ultimately the customer's responsibility to make those decisions. Again, I apologize you felt that your recent experience with Master Tech was less than 5 stars. We are more than happy to continue servicing your Ultimate Driving Machine and look forward to the opportunity to give you that 5 star experience.
Thank you Mr. Watson! We appreciate the opportunity to service all your Mercedes needs!
Thank you Ms. Kerr for the five star review! We appreciate the recommendation and look forward to working with you in the future and taking care of all your service needs!
Thank you Ms. Tallent for the five star review! It has been a pleasure working with you over the last couple years and meeting all your BMW needs!