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Lee Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 611 Avis)
77

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
221
Total des ReScores
4,8
Moyenne de ReScore
77
Score NPS ®

Détails de l'entreprise

À propos

Lee Hyundai is conveniently located in Fayetteville, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lee Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Lee Hyundai is conveniently located in Fayetteville, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lee Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(888) 808-0975

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1960 Skibo Road Fayetteville, NC 28314
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 611 Avis)

JP
gravatar
James P.
Fayetteville, NC
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/11/2026
10
Catégorie : Service
Outstanding Experience!
I had an outstanding experience at Lee Hyundai of Fayetteville, and I want to recognize two exceptional employees: Michael Kohler and Sherri Williams. Their professionalism, honesty, and genuine care made me feel like I was the only customer in the building, even though the service department was full.

When I asked Michael Kohler for his honest opinion about repairing or replacing my undercarriage panel, he gave me clear, straightforward guidance. He explained that if it were his own car, he would simply zip tie it because the fix is safe, long lasting, and easy to secure again if it ever loosens. I appreciated his honesty and practical advice — no upselling, just genuine expertise.

My Service Advisor, Sherri Williams, went above and beyond throughout my visit. She kept me informed at every step, personally walked me out to speak with Michael, made sure my Sonata was washed when the service was complete, and then escorted me to where it was parked. Her attention to detail and customer care were exceptional.

My loyalty to Hyundai goes back many years. It began when my Ford Escort broke down just outside Marion, Illinois. The Ford dealership there also sold Hyundai, and after towing my car in, they told me it would cost more to fix the Ford than it was worth. They showed me a one year old 2008 Hyundai Sonata, and I instantly fell in love with it — the build quality, the features, the value. I drove that car with pride for years.

After moving to Fayetteville in 2015, I came to Lee Hyundai and purchased a 2013 Sonata, again used but only a year or two old. It was another excellent car and reinforced my trust in the brand.
In 2018, I returned to Lee Hyundai and purchased a new Sonata with all the bells and whistles. Sadly, I lost that car in an accident in April 2020. But the very same day, I went straight back to Lee Hyundai and drove home in a 2019 Sonata. It didn’t have all the features of my 2018, but it served me well.
Then in July 2025, I decided I wanted a brand new Hyundai again. Thaddus Hoffman showed me the 2025 Hyundai Sonata Hybrid, and after the test drive, I knew it was the one. By the end of the day, that car came home with me — and let me tell you, it has every accessory and feature one could ever want. I absolutely love it.

And to John Lee, the owner of Lee Hyundai of Fayetteville and Chairman of the Lee Motor Group: you are truly blessed to have employees like Michael and Sherri. They represent your dealership with professionalism, integrity, and genuine customer service. I’m 79 years old, and this 2025 Hyundai Sonata Hybrid will probably outlast me — but if it doesn’t, I will be right back at Lee Hyundai for my next Hyundai Sonata. That’s how much trust and loyalty your dealership has earned.

Hyundai has earned my loyalty over the years, and Lee Hyundai of Fayetteville continues to reinforce that loyalty through employees like Michael Kohler, Sherri Williams, and Thaddus Hoffman. This dealership is fortunate to have them, and I am fortunate to be a customer here.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.