Thuy said someone was supposed to call her to give her an estimate for how long until her vehicle would be ready. She never received a call but she called them 6 days later to check on her vehicle. The rental vehicle company did not give her an estimate of how much the rental would be and she paid more than what she expected. She would not recommend the business because of what has already been shared.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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