Karen said as promised, the business is very fast, easy and organized.
Recommandé
LW
Leon W.
Washington
11/24/2014
Vérifié Client
Catégorie : Collision
Spoke with Melodie. She said this business was outstanding. She is not sure if she is completely satisfied with the way the insurance company handled the claim because her husband dealt with them.
Recommandé
RC
Rizalito C.
Washington
11/22/2014
Vérifié Client
Catégorie : Collision
Rizalito said the business did a good job but did not have his vehicle ready on time due to wrong parts. There was a two day delay.
Recommandé
KV
Kristin V.
Washington
11/22/2014
Vérifié Client
Catégorie : Collision
Kristin said the process was seamless and the customer service was great. .
Recommandé
TL
Thuy L.
Washington
11/21/2014
Vérifié Client
Catégorie : Collision
Thuy said someone was supposed to call her to give her an estimate for how long until her vehicle would be ready. She never received a call but she called them 6 days later to check on her vehicle. The rental vehicle company did not give her an estimate of how much the rental would be and she paid more than what she expected. She would not recommend the business because of what has already been shared.
Non recommandé
EC
Elaine C.
Washington
11/21/2014
Vérifié Client
Catégorie : Collision
Elaine said they were very efficient and they got the repairs done quickly. She really appreciates the updates they she received about the status of her vehicle.
Recommandé
KT
Keith T.
Washington
11/19/2014
Vérifié Client
Catégorie : Collision
Keith said this business took 12 days to repair his vehicle but did a great job.
Recommandé
CQ
Celia Q.
Washington
11/19/2014
Vérifié Client
Catégorie : Collision
Celia said the facility provided good customer service and they were done even earlier than they promised.
Recommandé
AN
Ajay N.
Washington
11/19/2014
Vérifié Client
Catégorie : Collision
Ajay said he was only called one time and informed of the progress of the repair. The claim has not been closed so he chose not to evaluate if he was satisfied with the way the claim was handled.
Recommandé
JM
Jennifer M.
Washington
11/19/2014
Vérifié Client
Catégorie : Collision
Jennifer said that this business was really nice and quick.
Recommandé
JW
Johnnie W.
Washington
11/18/2014
Vérifié Client
Catégorie : Collision
Recommandé
LG
Leonard G.
Washington
11/14/2014
Vérifié Client
Catégorie : Collision
Spoke with Trena. She said the insurance company forgot about them and they had to call them. It has been taken care of now.
Recommandé
KS
Kelly S.
Washington
11/14/2014
Vérifié Client
Catégorie : Collision
Kelly said they did the work well and very quickly and they also communicated well with her.
Recommandé
GJ
Gina J.
Washington
11/14/2014
Vérifié Client
Catégorie : Collision
Gina said when she picked the vehicle up there were large rips on the front doors. She has not had time to return the vehicle because of her work schedule. The only communication she received from the business was when the vehicle was ready for pick up.
Recommandé
AF
Alicia F.
Washington
11/13/2014
Vérifié Client
Catégorie : Collision
Alicia said Shawn and the business are amazing. She said they are informative, the business is top notch and the repairs are above and beyond.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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