Steve said the staff at this business was responsive and paid attention to all of his problems. He had to make a trip back because they missed his spare tire but they handled it immediately. He is going to call to see if the vehicle is ready today. His vehicle was not ready when promised because the part was on backorder. It took two days to get the part, which he understood.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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