Solutions d'affaires
English French Canadian
SureCritic / Carrosserie / Murray's CARSTAR Collision
business image

Murray's CARSTAR Collision

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(741 Avis)
-100
Écrire un avis

Détails du score

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

Full Service vehicle Collision shop located in Des Moines, Washington Full Service vehicle Collision shop located in Des Moines, Washington

Catégories
Carrosserie, Atelier de carrosserie, Réparation de collision
Contact
(206) 824-8454
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 11:00 AM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
22001 Pacific Highway South, Suite 101 Des Moines, WA 98198
Obtenir des directions
Murray's CARSTAR Collision's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(741 Avis)
Écrire un avis
Avis récents
KB
gravatar
Kory B.
Kent, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/29/2025
0
Made us total our Tesla
My wife took her car there after being hit by another driver. The car was drivable when it was delivered to carstar. They disassembled car to a point to assess the damage and repairs costs. The insurance company totaled the vehicle. We wanted to ‘buy’ the car back to have it repaired at a different shop since this shop does not repair totaled cars. Carstar refused to return the car back to us in the condition it was given to them. We contacted two other repair shops and both said they would not repair a car that was disassembled. The other shops also stated they would return a car in the cont received. So in a nutshell, they held the car hostage so we had no other recourse but to total the car with no option to repair it! We went in to get the last of our possessions from the car. We complained about not being able to get the car repaired and told them we would review our experience accordingly. Only then they offered to put the car back together if we signed a waiver. My wife asked them repeatedly to do this and they said they would not. It took a threat of a poor review to get what we asked repeated for.
PC
gravatar
p C.
Seattle, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/11/2022
0
Do Not Use This Auto body Shop
Beware!! This place is a complete rip off!! Do not trust the estimator Gina with the funny looking eyebrows. She a liar and a cheat. She was trying to way over charge me for car repairs thinking I didn't know better and wouldn't look into her lying estimate. Do your research. I will be reporting her and this business to the BBB. Horrible Auto Repair Shop and a truly shady place.
PC
gravatar
P C.
Seattle, WA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
06/11/2022
0
Do Not Take Your Car Here !!!
Beware!! This place is a complete rip off!! Do not trust the estimator Gina with the funny looking eyebrows. She a liar and a cheat. She was trying to way over charge me for car repairs thinking I didn't know better and wouldn't look into her lying estimate. Do your research. I will be reporting her and this business to the BBB. Horrible Auto Repair Shop and a truly shady place.
FM
Fatuma M.
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2019
client vérifiéVérifié Client
Catégorie : Collision
Fatuma said this business did the job well done. They were quick and had her vehicle ready 3 or 4 days earlier than she was promised.
Recommandé
LH
Larry H.
Auburn, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/04/2019
client vérifiéVérifié Client
Catégorie : Collision
Larry said the staff are a great team. He is satisfied with the repair they provided. His paint on the bumper maybe a little off, but he does not see how they could have done a better job.
Recommandé
DS
Dixie S.
Des Moines, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/04/2019
client vérifiéVérifié Client
Catégorie : Collision
Dixie said the repair was great.
Recommandé
RB
Ruth B.
Des Moines, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2019
client vérifiéVérifié Client
Catégorie : Collision
Ruth said they did a good job and they kept her well informed.
Recommandé
AW
Adrienne W.
Washington
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2019
client vérifiéVérifié Client
Catégorie : Collision
Adrienne said they are the best.
Recommandé
JC
Jerry C.
Des Moines, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2019
client vérifiéVérifié Client
Catégorie : Collision
Jerry chose not to elaborate on his satisfaction with his overall experience.
Recommandé
CM
Christopher M.
Seatac, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2019
client vérifiéVérifié Client
Catégorie : Collision
Spoke with Amber . She said Brittany and Lisa were awesome and kept her well informed. She said there was a 1 day delay because they were waiting for a part.
Recommandé
JS
Jacob S.
Des Moines, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2019
client vérifiéVérifié Client
Catégorie : Collision
Jacob said the business was super communicative and they did a good job. He also said to tell the business thanks for the customer service.
Recommandé
BM
Brian M.
Seatac, WA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/06/2019
client vérifiéVérifié Client
Catégorie : Collision
Spoke with Laura. She said the staff did a pretty good job, but it took longer to get started on the vehicle than she expected.
Recommandé
DK
David K.
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2019
client vérifiéVérifié Client
Catégorie : Collision
David said the staff is always very friendly and the customer service is great.
Recommandé
CW
Colleen W.
Burien, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2019
client vérifiéVérifié Client
Catégorie : Collision
Colleen said the staff had great customer service, and the body work done was of high quality. She recommends them, they're professional and friendly, and really good at answering the questions that she had.
Recommandé
KB
Kris B.
Kent, WA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/30/2019
client vérifiéVérifié Client
Catégorie : Collision
Kris said she was satisfied with her experience. The technicians did what they said they would do and she was updated throughout. The repairs were done in a timely manner.
Recommandé
1-15 sur 848 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.