business image

JP Automotive LLC

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(727 Avis)
86
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
86
Score NPS ®

Détails de l'entreprise

À propos

Family owned and operated for over 40 years. Family owned and operated for over 40 years.

Catégories
Réparation automobile, Entretien de la voiture, Service hybride
Contact
(203) 287-0771
Closing in 17 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
25 Stiles Ln North Haven, CT 06473
JP Automotive LLC's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(727 Avis)

BW
gravatar
Bart W.
Hamden, CT
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/18/2023
1
Was once my go to place, sad to say I'm looking for somewhere else.
I've brought my 3 cars to jp for years.
But sadly I'll be looking for somewhere else.
Cost of some services doubled. They had another of my cars for months and never was able to diagnose and repair it.
I wish they told me they weren't interested in the beginning.
Brought another car for an alignment. Pulled to the right the same after "repair". Brought it back a second time, same thing. I was charged both times. I finally brought it to another place. They fixed the pulling with an alignment.
I really wanted to keep going there.
As I was picking up my two tires because of a non repairable flat. the shop and I were trying to figure out which of the old tire was the good of the two seeing they didn't separate the non repairable one. The owner said, are you going to look at f$#n tires all day?
I grabbed the 4 tires and left.
I have always recommended jp to friends.
Maybe I can find somewhere else to recommended.

BW
gravatar
Bart W.
Hamden, CT
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/18/2023
2
Was once my go to place, sad to say I'm looking for somewhere else.
I've brought my 3 cars to jp for years.
But sadly I'll be looking for somewhere else.
Cost of some services doubled. They had another of my cars for months and never was able to diagnose and repair it.
I wish they told me they weren't interested in the beginning.
Brought another car for an alignment. Pulled to the right the same after "repair". Brought it back a second time, same thing. I was charged both times. I finally brought it to another place. They fixed the pulling with an alignment.
I really wanted to keep going there.
As I was picking up my two tires because of a non repairable flat. the shop and I were trying to figure out which of the old tire was the good of the two seeing they didn't separate the non repairable one. The owner said, are you going to look at f$#n tires all day?
I grabbed the 4 tires and left.
I have always recommended jp to friends.
Maybe I can find somewhere else to recommended.

BW
gravatar
Bart W.
Hamden, CT
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/18/2023
2
Was once my go to place, sad to say I'm looking for somewhere else.
I've brought my 3 cars to jp for years.
But sadly I'll be looking for somewhere else.
Cost of some services doubled. They had another of my cars for months and never was able to diagnose and repair it.
I wish they told me they weren't interested in the beginning.
Brought another car for an alignment. Pulled to the right the same after "repair". Brought it back a second time, same thing. I was charged both times. I finally brought it to another place. They fixed the pulling with an alignment.
I really wanted to keep going there.
As I was picking up my two tires because of a non repairable flat. the shop and I were trying to figure out which of the old tire was the good of the two seeing they didn't separate the non repairable one. The owner said, are you going to look at f$#n tires all day?
I grabbed the 4 tires and left.
I have always recommended jp to friends.
Maybe I can find somewhere else to recommended.

PA
gravatar
Pete A.
Hamden, CT
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/09/2022
0
Not too happy with regards to my last service visit it JPs
Without writing a long review regarding my last service visit at JP Automotive, wasn't to pleased with my last visit. They are very expensive, blame their mistakes on age of a vehicle and from what I can tell they don't check their work. Based on my last visit I won't use JP Automotive in the future.

CS
CHRISTINA S.
Wallingford, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2022
client vérifiéVérifié Client
10
Knowledgeable and reasonable
Safety inspection on my Chevy after I just purchased from used car lot. They were kind here and extremely helpful. Understood my concerns and overnight key drop box felt very safe. Quotes were all reasonable.

JB
JANE B.
Hamden, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2022
client vérifiéVérifié Client
10
Reliable, quality service
I had an appointment for an oil change and a tire rotation, and requested that the brakes be checked. JP phoned to notify me of extra service the car required, the cost to do that work, and requested my authorization. All the work was completed by the end of the day and at the quoted cost. All service reps were polite and fully explained what was required. Communication was excellent.

EJ
gravatar
ERIN J.
North Haven, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/29/2022
client vérifiéVérifié Client
10
Extremely easy process
First time using JP Automotive and extremely pleased with the experience. Service was smooth, friendly and fast. We have been looking for a new mechanic and will be returning here.

DM
DEBORAH M.
Cheshire, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2022
client vérifiéVérifié Client
10
They were able to take my car in right away.
They knew right away what the issue was.
A happy customer.

RW
gravatar
ROBERT W.
Hamden, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2022
client vérifiéVérifié Client
10
Friendly and Knowledgeable Staff
The staff are very professional and friendly. They have a great amount of knowledge and experience. They easily explain the car issues and how they will be fixed.

AP
gravatar
ANDRE P.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/21/2022
client vérifiéVérifié Client
9
Quick and Honest AC Service
I enjoyed the quick and professional service for my vehicle. I felt good about the quality of the service and plan to bring back my other vehicle for service. Thanks

Client vérifié
North Haven, CT
Mercedes-Benz C300
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2022
client vérifiéVérifié Client
10
Excellent service
A place you can count on for honest and timely work - friendly and gets the job done!

JD
Jacquline D.
New Haven, CT
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/20/2022
client vérifiéVérifié Client
Catégorie : Service
Jacquline said she had some leakage after the fix. They were nice and accommodating.
Recommandé

Client vérifié
East Haven, CT
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/18/2022
client vérifiéVérifié Client
8
Very friendly and upfront
The staff is very friendly and upfront about what the repairs were and what the costs would be for what was needed and contacted me up make sure I was okay with going ahead with the repairs.

CD
gravatar
CHRIS D.
North Haven, CT
Ram Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2022
client vérifiéVérifié Client
10
Work Truck Not Starting
There is something to be said about working with people that are aligned with your interests.
When I call JP’s on Friday at 4:30 to explain that my work truck would not start and would be towed in this evening. I did not have an appointment this was not scheduled service and they verbally said over the phone they would do everything they could to get me back up and running for Monday morning. They contacted me mid morning on Saturday to say that it was the starter and to approve the cost,and that they could have the truck repaired before they closed on Saturday.

My greatest appreciation to the JP staff for making sure that my customers were not affected by a faulty starter.

Christopher Daigle
Driven365.

KC
KAREN C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2022
client vérifiéVérifié Client
10
Excellent service!
I was very impressed with the professionalism of everyone I dealt with! Don, the mechanic was extremely knowledgeable and fixed my car in a sufficient amount of time! My cars running better than ever! I’ll definitely be back for service and will recommend JP Automotive to my friends and family!

1-15 sur 727 résultats
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.