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JN Hyundai of Honolulu

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 674 Avis)
67
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5Évaluation globale 4,1/5
Avis original
Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5
10
Total des ReScores
4,1
Moyenne de ReScore
67
Score NPS ®

Détails de l'entreprise

À propos

JN Hyundai of Honolulu is conveniently located in Honolulu, HI. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. JN Hyundai of Honolulu is conveniently located in Honolulu, HI. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(808) 426-7760
Aucune heure d'ouverture fournie

Heures d'ouverture

* Hawaï
2770 Waiwai Loop Honolulu, HI 96819
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(1 674 Avis)

CL
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Chester L.
Pearl City, HI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/14/2022
0
Catégorie : Service
POOR to Non-Existent Customer Service,,, Do NOT Do Business with this Dealer!!!!
04-04-2022: Bought a Brand-New SONATA-Limited from JN-Hyundai.0
04-05-2022: Took delivery of the 2021 Sonata.
05-25-2022: Cannot contact anyone of HELP by phone. Visit to JN Hyundai dealership (airport area) to discuss lack of License Plates to date. Manager promises to follow up on this problem, after I showed him the paper Certificate of Ownership, but Still No Metal License Plates. He updated the PAPER plates to reflect NEW ExpDt of 08-31.
07-08-2022: CANNOT Contact JN Hyundai at all!!! They have either been No-longer-in-business, or they have been bought-out/sold/acquired/etc...
07-10-2022: Decided to visit the DMV and Pickup the License Plates myself. NO PROBLEM... took me half an hour to get a brand new set of License Plates.
07-14-2022: Took plates to TONY HYUNDAI to install. Waited 3 hours, they ONLY could install the REAR License plates, because the FRONT plates require a Mounting-Bracket (supposedly provided by the Dealer (JN in this case)). Anyways,,,, I have to pay to get my Plates Installed Properly... Even though I already have PrePaid this fee to JN HYUNDAI (included in TOTAL Price) BTW... FRONT Mounting Plates Bracket is Back-Ordered. Still no LEGAL Plates on my car as I Type this review.
BOTTOM-LINE: Do NOT Do Business with this or whomever TOOK OVER JN... They Do NOT give a HOOT!!!
VERY DISSATISSFIED!!!!!!!!
RANTing
1) they markup the MSRP so the car is overvalued...
2) they totally ignore you after the sale has been completed
3) WORST Buying experience that I ever have had in my lifetime. Would have waited longer if my Old Car was not 21 years old with 200 thousand and something miles.
HAVE A NICE DAY!

CL
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Chester L.
Pearl City, HI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
07/14/2022
0
Catégorie : Service
Out of Business. Service SUCKs!
04-04-2022 Bought brand new SONATA-LIMITED.
07-14-2022 STI

Client vérifié
Honolulu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2022
Type de service : Maintenance
client vérifiéVérifié Client
5
Catégorie : Service
Mr Bolosan
Very pleased to see Mr Bolosan still there and cheerful as always with his Neon keyboard!! Gives the room some POP!!...He's always willing to help or find out what I need. Never pressured about upcoming repairs or suggested maintenance. Professional, relaxed...
Employés avec lesquels vous avez travaillé

DK
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Dennis K.
Honolulu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
JN service
O.K.
Employés avec lesquels vous avez travaillé

Client vérifié
Honolulu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Excellent Service
When I pick up my car they explain what they did very kindly.
Employés avec lesquels vous avez travaillé

Client vérifié
Honolulu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2022
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Elantra service
Will was terrific.
Employés avec lesquels vous avez travaillé

TC
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Timmie C.
Waipahu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
First Service on Hyundai Kona
This was my first service for this new car, I am very satisfied with the overall way they took care of it, made some recommendations that I will schedule at a later date. Thank You J&N Hyundai
Employés avec lesquels vous avez travaillé

DS
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Daniel S.
Honolulu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2021
Type de service : Repair
client vérifiéVérifié Client
10
Catégorie : Service
Will provides five star service consistently
Five star service from Will the service advisor every time. He goes beyond what would seem to be reasonable to make sure I am satisfied. I trust this guy, that says it all.
Employés avec lesquels vous avez travaillé

MG
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Matthew g.
Quicksburg, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/29/2021
9
Catégorie : Service
Excellent Customer Serivce
I'm just moving to Hawaii and was unfortunately unable to move my truck and had to buy a car. Luckily for me, I got to have Guyson Shimabukury as my sales representative. He was exceedingly friendly and helpful. Turning a usually stressful and long day of searching and buying into a casual and quick experience.

AT
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April T.
Honolulu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/28/2021
Type de service : Maintenance
client vérifiéVérifié Client
8
Catégorie : Service
Awesome customer service
Alex always gives me awesome customer service when I take my car in for service, It’s hard to find people who really care about your car. Thank you Alex
Employés avec lesquels vous avez travaillé

SM
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Shawn M.
Honolulu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2021
Type de service : Maintenance
client vérifiéVérifié Client
10
Catégorie : Service
Consistent excellent service
I have been always gotten my service for my 2015 hyundai genesis coupe 3.8 ultimate done at Tony then JN Hyundai. I have always been satisfied with the excellent quality service. I trust these guys and will always turn to them in the future.
Employés avec lesquels vous avez travaillé

Client vérifié
Honolulu, HI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/01/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Horrible experience
It took 2.5 months for my car to be fixed. Communication was terrible, both in the service department as well as through the corporate office. I called and left messages to see what was going on with my vehicle. My phones calls were not returned. I spent hours on hold trying to track down who could help expedite my case. After a month and a half, a case manager, Julie from Hyundai corporate, finally contacted me. She was condescending, rude, and dismissive. I was extremely put off by her attitude and turned off by the company as a whole.
Non recommandé
Employés avec lesquels vous avez travaillé

Client vérifié
Honolulu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/27/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Cross Bars
Dealer obtained quickly and installed promptly and correctly!
Recommandé
Employés avec lesquels vous avez travaillé

Client vérifié
Honolulu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2021
Type de service : Repair
client vérifiéVérifié Client
Catégorie : Service
Service
Excellent service
Recommandé
Employés avec lesquels vous avez travaillé

DT
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Diane T.
Honolulu, HI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/26/2021
Type de service : Maintenance
client vérifiéVérifié Client
Catégorie : Service
Recent service visit to JN Hyundai
The facility is closing the end of July 2021 so no need to review anything.
Non recommandé
Employés avec lesquels vous avez travaillé
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