My 55 year old friend was passing town driving by herself from new mexico to michigan to see her husband due to a family emergency
Her 25 yéar old van over heated and she stopped in at this establishment as there was nowhere else to go.
It turns out she needed a new thermostat and the mechanic charged her $700 to install it.
Thinking there was some mistake, I called him and asked how it could cost so much. A thermostat should be about $25 , coolant about $30. a hose for about $30. and he was charging $125. for diagnostics. How could a new thermostat cost $700 to install?
He told me he was charging $300. for "expedited service".
I explained to him that the lady works full time at walmart and that she survives hand to mouth living in the van with her 3 Chihuahuas. He said the best he could do was $685.
I really don't know how this guy sleeps at night.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Her 25 yéar old van over heated and she stopped in at this establishment as there was nowhere else to go.
It turns out she needed a new thermostat and the mechanic charged her $700 to install it.
Thinking there was some mistake, I called him and asked how it could cost so much. A thermostat should be about $25 , coolant about $30. a hose for about $30. and he was charging $125. for diagnostics. How could a new thermostat cost $700 to install?
He told me he was charging $300. for "expedited service".
I explained to him that the lady works full time at walmart and that she survives hand to mouth living in the van with her 3 Chihuahuas. He said the best he could do was $685.
I really don't know how this guy sleeps at night.