Spoke with Atem. She said she was not satisfied with the quality of the repairs because there was dust inside her vehicle and a bolt missing on her door. When the vehicle was washed, she could still see patches of paint that were not suppose to be there. She was unable to elaborate on her vehicle being ready when promised because she was not given a promised time. She said she would not recommend the business for the reasons mentioned.
Non recommandé
MO
Mike O.
11/05/2012
Vérifié Client
Catégorie : Collision
Mike said he had a good experience with this business and he did not receive an estimate from them.
Recommandé
CP
Cole P.
OK
11/03/2012
Vérifié Client
Catégorie : Collision
Cole said the business has good customer service.
Recommandé
JC
James C.
OK
10/26/2012
Vérifié Client
Catégorie : Collision
James said he was pleased with the amount of information they gave him. They informed him about what they were doing and the repair was done in a timely manner. The personnel were very consistent, helpful, and polite.
Recommandé
HS
Hueberta S.
OK
10/24/2012
Vérifié Client
Catégorie : Collision
Hueberta said they did an excellent job and she especially liked the detailing they did to her vehicle. She said her vehicle hasn't looked this clean since she bought it.
Recommandé
PT
Paul T.
10/20/2012
Vérifié Client
Catégorie : Collision
Paul said they were great.
Recommandé
SG
Steve G.
10/05/2012
Vérifié Client
Catégorie : Collision
Steve said it took a little longer than he expected but was ready when promised. It was above average and it was good.
Recommandé
AO
Alaura O.
OK
10/02/2012
Vérifié Client
Catégorie : Collision
Alaura said they were very efficient and they kept her updated. She said they were very nice and they worked with her to get the rental vehicle. The work was amazing.
Recommandé
ES
Elizabeth S.
OK
10/02/2012
Vérifié Client
Catégorie : Collision
Elizabeth said this business is nice and the people are good. The work done looks great, but this business did not call her in a timely manner to notify her that it would take longer to get a windshield installed. She said she had to call this business to find out. She had a pretty good experience.
Recommandé
TA
Terrance A.
OK
09/29/2012
Vérifié Client
Catégorie : Collision
Spoke with Kathy. She said they gave excellent customer service. The vehicle was delayed by one week due to finding additional damage and having to order additional parts.
Recommandé
MK
Mary K.
OK
09/28/2012
Vérifié Client
Catégorie : Collision
Mary said the work turned out great and they were nice and friendly. She also said the work was done very quickly.
Recommandé
CW
Carolyn W.
OK
09/21/2012
Vérifié Client
Catégorie : Collision
Carolyn said this business kept her informed and the job the performed was wonderfully. She was absolutely satisfied with the way she was treated by the personnel. Everything was fine during her experience.
Recommandé
OC
Obaid C.
OK
09/21/2012
Vérifié Client
Catégorie : Collision
Spoke with Pabasum. She mentioned they were very friendly. They did a good job and completed it on time.
Recommandé
KW
Keresa W.
OK
09/20/2012
Vérifié Client
Catégorie : Collision
Keresa said the business was really nice, and they got her in and out in one day. She chose this business because she has been there before to get a dent out, and she bought her vehicle at the dealership down the road from them.
Recommandé
JM
Jose M.
OK
09/19/2012
Vérifié Client
Catégorie : Collision
Jose said he was not satisfied with the quality of the repair because it did not look professional. The vehicle was a week late because they found more damage that had to be approved by the insurance company. He was not kept informed and had to call in to check on his vehicle. He was not satisfied with the estimate they gave him. Jose was given a higher estimate than the insurance company because some of the damage were not related to hail damage, though his insurance company informed him that it was. He did not like their communication or the way he was treated because the personnel kept cutting him off when he tried to explain his issues with the estimate. He would not recommend the facility for the reasons stated.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client