People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test equipment supervised by a Mechanical Engineer with a Masters Degree and over 30 years of experience. Our highly trained, ASE certified factory technicians share in the JAR sentiment that you and your vehicle deserve only the best of care. Having served Suwanee, Georgia and the surrounding cities for years, we are the area’s trusted dealer alternative. Learn more about our auto service in Suwanee, GA and see why so many customers trust us with all of their Japanese car repair needs. WE ACCEPT ALL LOCAL COMPETITOR COUPONS & ALL EXTENDED WARRANTIES. ...more
Vérifié ClientThank you for your review and for giving us the opportunity to service your vehicle.
I am pleased to hear that you were happy with the outcome of the repair, but I also want to personally apologize for the disappointment regarding the shuttle service. If you were assured transportation when your appointment was scheduled, we should have honored that commitment or communicated any change well in advance.
I especially regret this knowing that you were caring for someone who was seriously ill and that reliable transportation was an important part of your planning that day.
I have addressed this internally with our team and will be using this as a training opportunity to ensure expectations are communicated clearly and commitments made to our customers are followed through on.
Thank you for bringing this to our attention and for your understanding. We truly appreciate your business and hope to have the opportunity to provide you with a five-star experience on your next visit.
– Shad H
Service Director