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H & W Tire and Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(309 Avis)
92
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(334) 749-5888

Heures d'ouverture

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
7:00 AM - 12:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
601 Columbus Pkwy Opelika, AL 36801
H & W Tire and Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(309 Avis)

MH
Martin H.
Auburn, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2024
client vérifiéVérifié Client
Catégorie : Service
Martin said he really likes them and they are fast.
Recommandé

RK
Ryan K.
Opelika, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2024
client vérifiéVérifié Client
Catégorie : Service
Ryan said that they were very helpful, they did not push him to buy something he didn't want to buy. He is very glad and very thankful for them.
Recommandé
Scott de H & W Tire and Service a répondu le 04/14/2024 09:31 AM

We're delighted to hear that we could assist you without being pushy. It's our aim to provide helpful and pressure-free service, so it's great to know we hit the mark for you. If there's anything else you need, just say the word!


JD
John D.
Salem, AL
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/11/2024
client vérifiéVérifié Client
Catégorie : Service
John said he wasn't informed of the extra parts that they fixed on his vehicle. They replaced spark plugs that only had 500 miles on them. There is further work to be done on his vehicle, so he's remaining patient because he wants to make sure they get everything running properly before he gets it back.
Recommandé
Scott de H & W Tire and Service a répondu le 04/14/2024 09:31 AM

We greatly appreciate your taking the time to share your experience with us. We're sorry to hear about the unexpected additional work on your vehicle. We always aim to keep our customers informed and provide transparent service, so we regret any oversight in communicating the extra parts replacement. Rest assured, we're committed to ensuring that all necessary work is completed to your satisfaction. Thank you for your patience and understanding. Your support means a lot to us!


JH
Jennifer H.
Opelika, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2024
client vérifiéVérifié Client
Catégorie : Service
Jennifer said the prices were reasonable and they are quicker than anyone else, even with a short staff, which was good.
Recommandé
Scott de H & W Tire and Service a répondu le 04/11/2024 09:31 AM

We're thrilled to hear that you found our prices reasonable and our service efficient, Jennifer. Our team always strives to provide top-notch service, even during busy times. We appreciate your support and look forward to serving you again soon.


BV
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Brinley V.
Eagle, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2024
client vérifiéVérifié Client
10
Grateful customer!
This is the second time we’ve used H&W for repairs to our daughters Jeep, and we’re very pleased…we live out of town and our daughters at school there, and we are grateful for their professionalism, honesty and efficiency at getting the repairs done.
Scott de H & W Tire and Service a répondu le 03/30/2024 09:31 AM

We're thrilled to hear that we've been able to help out with your daughter's Jeep not once, but twice! It's wonderful to know that you appreciate our professionalism, honesty, and efficiency. We understand how important it is for you to have peace of mind when your daughter is away at school, and we're honored to be able to provide that for you. If you ever need anything else, don't hesitate to reach out. Thanks for the kind words!


RK
Randy K.
Opelika, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/27/2024
client vérifiéVérifié Client
Catégorie : Service
Randy said they were very attentive, they called and told him what it would cost ahead of time, and they okayed the work with him before doing it. His vehicle seems to be fine and they did a good job on it.
Recommandé
Scott de H & W Tire and Service a répondu le 03/30/2024 09:31 AM

We're thrilled to hear about your positive experience with us, Randy! It's always our goal to provide attentive and transparent service, so knowing we met those expectations means a lot to us. If you ever need anything else, don't hesitate to reach out. Drive safely!


DF
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Don F.
Opelika, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/09/2024
client vérifiéVérifié Client
10
Great service as always. Thank you Jordan
Great eeevice as always. Thanks Jordan
Scott de H & W Tire and Service a répondu le 03/12/2024 09:31 AM

Hello Don,We appreciate your kind words and are thrilled to hear you had another great experience at H & W Tire and Service! We'll be sure to pass your compliments along to Jordan. Thank you for your continued support, and we look forward to serving you again in the future.Best regards,H & W Tire and Service


BC
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BILL C.
Opelika, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2024
client vérifiéVérifié Client
10
Couldn’t be happier!
After have a new motor installed the only heater hose not replaced broke. Fortunately it was a short drive to see Jordan and he got me right in and replaced it with new on and got us on the road in 30 minutes. He reminded me to bring back for my new motor 500 mile oil change which I did the next week! Great service with hot coffee every time I go there!
Scott de H & W Tire and Service a répondu le 03/04/2024 09:31 AM

We're delighted to hear that Jordan provided you with such efficient and helpful service when you experienced a heater hose issue. It's great to know that you were quickly back on the road and that you enjoyed our hot coffee during your visit! We look forward to seeing you for your 500-mile oil change and appreciate your trust in us for your automotive needs.


JJ
Jackie J.
Opelika, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2024
client vérifiéVérifié Client
Catégorie : Service
Jackie said they always get her in and out on time, and they are nice people.
Recommandé
Scott de H & W Tire and Service a répondu le 03/04/2024 09:31 AM

Dear Jackie,We're thrilled to hear that we've been able to consistently meet your expectations for prompt service. Our team takes great pride in providing efficient and friendly service to all our customers. We truly appreciate your kind words and look forward to your next visit.Sincerely,H & W Tire and Service


CE
Caden E.
Lanett, AL
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/01/2024
client vérifiéVérifié Client
Catégorie : Service
Caden said that they have great service and great guys.
Recommandé
Scott de H & W Tire and Service a répondu le 03/04/2024 09:31 AM

Hi Caden,Thank you for the awesome 5-star review! We're thrilled to hear that you had a great experience with our service and team. We aim to provide top-notch service with a friendly touch. If you ever need anything else, you know where to find us!Take care,H & W Tire and Service


FT
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FREDDY T.
Opelika, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2024
client vérifiéVérifié Client
10
Great customer service
Great place everyone is so nice & professional.
Scott de H & W Tire and Service a répondu le 02/27/2024 09:31 AM

Thanks for the stellar review, Freddy! We're thrilled to hear that you had a positive experience with our team. Being nice and professional is kind of our thing! We appreciate your support and look forward to seeing you again in the future. Drive safely!


BK
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Bob K.
Opelika, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/15/2024
client vérifiéVérifié Client
10
Exceptional service
I am extremely pleased with the quality of service and customer communication. We have had excellent experiences with this group and will continue to patronize them without hesitation. I trust the quality of work by the mechanics. I believe the service fees are competitive and not excessive. I have relied on them for "emergency" situations and they were able to accommodate me showing up 5 minutes before closing and still providing service.
Scott de H & W Tire and Service a répondu le 02/18/2024 09:31 AM

We're thrilled to hear about your positive experiences at our shop! Providing top-notch service and quality work for our customers is our priority. Your trust means a lot to us, and we're glad we could accommodate you, even during emergency situations. Your feedback is appreciated!


JC
James C.
Alabama
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/02/2024
client vérifiéVérifié Client
Catégorie : Service
James said they communicate really well.
Recommandé
Scott de H & W Tire and Service a répondu le 02/05/2024 09:31 AM

Thank you for your feedback, James! We strive to provide excellent communication throughout your experience with us. We appreciate your support and look forward to continuing to serve you.


BC
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BILL C.
Opelika, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/30/2024
client vérifiéVérifié Client
10
Decided to replace motor
After reviewing the problems with my car overheating and finding antifreeze in my oil with Jordan. We priced replacement engines because of the mileage and decided to put a rebuild motor in it.
Scott de H & W Tire and Service a répondu le 02/02/2024 09:31 AM

Hi Bill! We appreciate you taking the time to share your experience with us. It's great to hear that Jordan was able to help you with the issues you were experiencing with your car overheating and antifreeze in your oil. Our team understands the importance of finding the best solution for your vehicle's needs, and we're glad we could assist you with a rebuilt motor. If you have any further questions or concerns, please don't hesitate to reach out. Safe travels! - H & W Tire and Service


JD
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JOE D.
Opelika, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2024
client vérifiéVérifié Client
10
Oil Change
Great Service!
Scott de H & W Tire and Service a répondu le 01/22/2024 09:31 AM

Thank you for your review! We're thrilled to hear that you had a great experience with our service. We strive to provide top-notch service to all of our customers. If you have any future automotive needs, please don't hesitate to reach out.


1-15 sur 309 résultats
Bons de services et publications
Thanks for the 5-star review, Brinley! We're thrilled to keep your daughter's Jeep in top shape. ?? We're always here to provide professional, honest, and efficient service! #CustomerSatisfaction #HWTireAndService
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Thanks, Jordan! ? We're delighted to hear that you had a great experience with us. Your support means a lot to us. See you next time! #CustomerAppreciation #FiveStarService
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Thanks for the 5-star review, Bill! ? We're glad Jordan could get you back on the road quickly. And hey, nobody says no to hot coffee, right? ☕️ We appreciate your support! #HappyCustomers #HWTireAndService
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Thanks for the fantastic review, Freddy! ? Our team is over the moon to hear your kind words. We're delighted that you had a great experience with our team. We can't wait to see you again! ?⭐ #HappyCustomers #AutoCare
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????? Thank you for your kind words! We appreciate your trust and loyalty. ?? #CustomerSatisfaction #QualityService #Opelika
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? Thank you for the 5-star review! ? We're thrilled to hear that you had a great experience with our service. Your support means the world to us! ? #GreatService #CustomerSatisfaction #Opelika
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Thanks for the kind words, Henry! ? We're so glad you're always satisfied with our services. We strive to provide excellent service and friendly greetings to all our customers. #Opelika #HWServiceCenter #TotalSatisfaction
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Thanks for the kind words, Bill! We're glad you had a great experience with Jordan. ? #HappyCustomer #Opelika #HWTireandService ???
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Thank you for your kind words, Stephanie! We are so glad to hear that you trust us with your Tahoe! ? #TrustHW #Opelika #HappyCustomer
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Thanks for the kind words, Shari! We're glad we could get you back on the road quickly. We take pride in providing excellent customer service and we're glad you noticed. #Opelika #CustomerService ??✨
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Thanks for the kind words, Don! We're so glad you had a great experience with Whitlow Towing. #Opelika #HWTireandService ??
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