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McCarley Transmission Service Inc.

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(964 Avis)
96
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

À propos

McCarley Transmission Service Inc. is a full-service preventive maintenance and auto repairs center in the Phenix City, AL 36867 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, McCarley Transmission Service Inc. is a full-service preventive maintenance and auto repairs center in the Phenix City, AL 36867 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Batteries and Fleet Engine Work since 1960.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 334-297-1038 to let us know how we can help you!
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Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(334) 297-1038

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
908 5th Ave Phenix City, AL 36867-6708
McCarley Transmission Service Inc.'s Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(964 Avis)

Client vérifié
Phenix City, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
8
Complete
Pleased with the service.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 06/05/2025 06:29 AM

Thank you for the review -- we appreciate your business.


GW
Gloria W.
Phenix City, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Laura a the best!!!
I brought my Transit there to check for transmission problems. Laura set an appointment up for me to bring it in. They checked it out very thorough and couldn’t duplicate problem. They checked it time after time under different conditions. I’m happy to say they couldn’t find a problem. I left it there for some routine maintenance. Laura kept me posted all long with the progress and checked with me before she did anything. She is an excellent service advisor and her team of technicians are outstanding. I would gladly recommend to anyone that needs regular maintenance and any other repairs to go see Laura and the automotive specialist there. You won’t be disappointed.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/28/2025 05:10 AM

Thank you so much for the incredibly kind review -- I appreciate your business and look forward to working with you in the future! 


Client vérifié
Columbus, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2025
client vérifiéVérifié Client
10
Great service and wonderful people.
I always think they have done a very thorough job.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/28/2025 05:11 AM

Thank you for the kind review -- we apprecicate your business!


AS
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Alex S.
Cataula, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Very good.
Good customer service, quality work done. These guys are the real deal.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/22/2025 05:35 AM

Thank you for the kind review -- we appreciate your business!  Please let us know if we can help in the future!


RJ
Rodrigues J.
Columbus, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
10
Very good service
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/22/2025 05:38 AM

Thank you for the positive review!  We appreciate your business and trust in our company!


TE
Tim E.
Columbus, GA
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/15/2025
client vérifiéVérifié Client
4
Honestly not too thrilled
Honestly not too thrilled. Charged me $180 to tell me the same thing I said when I dropped my car off. Also said there were no signs of the problem and when I picked up the car and drove down the road it started acting up like it has been. I was hoping this shop would be more thorough like I was told. It does not seem like anything was done to inspect my car besides running codes like I had done for free at the auto parts store.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/16/2025 06:05 AM

We would like to appologize for your dissatisfaction with the service you received yesterday.  We did confirm fault with the PCM of your vehicle, though this repair was declined.  It's very difficult to make further suggestions of repair when the mechanic is unable to duplicate the issue you had previously experienced.  As stated yesterday at the time of pick-up, if problems persist, we are more than willing to take another look at the vehicle at no further charge to you.  Please give us a call if you would like to continue with the diagnostic process for your vehicle. 


RB
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Reynolds B.
Columbus, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
1991 Suburban
I called in to ask about the issues and GW recommended I test the battery before dropping off my vehicle. It was the starter as expected and you found a few other issues. I’m back on the road and ready for my trip.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/08/2025 09:08 AM

Thanks for the great review -- we appreciate your business!


HC
Harrold C.
Columbus, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Replaced my transmission
Transmission went out in my 06 Saturn. Had a hard time finding anyone who would even look at it. McCauley got us in quick, diagnosed the problem (it couldn't be rebuilt so it had to be replaced), and worked hard to fix it. It took some time for them to get a working replacement, but being old and a Saturn, that is understandable. But they were communicative and did a great job fixing my car. Highly recommended their shop.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/07/2025 07:03 AM

Thank you so much for the kind review -- we appreciate your business and hope you'll consider us for future service work!


Client vérifié
Cataula, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
8
Great experience
Was really nice when I called to see if I could get my car towed there. Kept me informed on what was happening and what it was gonna cost. Was really quick and nice.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/05/2025 09:58 AM

Thank you so much for the kind review -- we appreciate your business!


JP
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Jason P.
Columbus, GA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Transmission service
Work was done in a timely manner
Gestionnaire de McCarley Transmission Service Inc. a répondu le 04/16/2025 08:07 AM

Thank you for the good review -- we appreciate your business! 


MM
Matt M.
Phenix City, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Repair work
Very courteous and done when they said it was.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 04/14/2025 06:27 AM

Thanks for the kind review -- we appreciate your business!


WR
Wayne R.
Phenix City, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Laura
Arrived close to closing both days and Laura was very polite and pleasant to us both days. Mechanic I believe did a thorough and professional inspection of my 85 year old sister in law vehicle. Was very pleasantly surprised and the minor problem that was found. Thanks McCarley staff.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 04/11/2025 06:38 AM

Thank you so much for the kind review.  We were glad to help and appreciate your business!


SM
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Steven M.
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
10
Satisfaction
First visit to business but I have to say that I was very impressed with the way the problem was handled. Thanks
Gestionnaire de McCarley Transmission Service Inc. a répondu le 04/08/2025 06:39 AM

Thank you for the great review -- we appreciate your business and hope to work with you again in the future!


JK
Johnny K.
Fort Mitchell, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
10
Pleasant experience!
" GW" was very knowledgeable and really took care of me and my issue with my truck. He took time to take me to my truck and explain in detail what was going on with my truck. He and his crew repair my truck in a timely manner and is running better than ever. I highly recommend this shop for any repairs...
Gestionnaire de McCarley Transmission Service Inc. a répondu le 04/07/2025 01:00 PM

Thank you so much for the great review -- we appreciate your business and look forward to helping you in the future! 


KL
Keith L.
Phenix City, AL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
My experience was outstanding.
Super professional, will recommend.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 04/03/2025 04:42 AM

Thanks so much for the kind review -- we appreciate your business! 


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