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SureCritic / Entretien de la voiture / McCarley Transmission Service Inc.
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McCarley Transmission Service Inc.

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(968 Avis)
96
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
94%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
96
Score NPS ®

Détails de l'entreprise

À propos

McCarley Transmission Service Inc. is a full-service preventive maintenance and auto repairs center in the Phenix City, AL 36867 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, McCarley Transmission Service Inc. is a full-service preventive maintenance and auto repairs center in the Phenix City, AL 36867 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Batteries and Fleet Engine Work since 1960.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 334-297-1038 to let us know how we can help you! ...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(334) 297-1038
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
908 5th Ave Phenix City, AL 36867-6708
Obtenir des directions
McCarley Transmission Service Inc.'s Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(968 Avis)
Écrire un avis
Avis récents
CH
Charles H.
Columbus, GA
Jeep Wrangler
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Stopped vehicle leaks that another shop could not after having vehicle for a month and spending several thousand dollars.
First class service with great folks to deal with.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 06/20/2025 04:45 AM

Thank you so much for the kind review -- we appreciate your business and look forward to working with you in the future!

OH
Otis H.
Phenix City, AL
Ford Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
The service was fast and done in a timely manner.
All the Reviews that I read on line was on point. The service person was very good .
Gestionnaire de McCarley Transmission Service Inc. a répondu le 06/19/2025 04:36 AM

Thank you for the kind review -- we really appreciate your business!

JB
James & Susan B.
Fortson, GA
Ford Mustang
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
10
They fixed our Mustang wonderfully, and Customer Service was wonderful to.
They fixed our Mustang wonderfully, and Customer Service was excellent.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 06/18/2025 04:24 AM

Thank you so much for allowing us to help in such a stressfull situation -- we appreciate your business and the very kind review!

DT
gravatar
Dan T.
Midland, GA
Lincoln Mark LT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Superior Customer Service
Everyone at McCarley's is generous and helpful.
I made my appointment by phone and had to wait a few days to take my vehicle in but it was worth the wait. They told me what repairs were needed, and after answering a bunch of my questions they offered a couple of options and discussed the most cost efficient way to get the work done. I will definitely return for future repairs.
Thank you for your time and patience. I sincerely appreciate your help.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 06/11/2025 05:58 AM

Thank you so much for the very kind review -- we appreciate your business and look forward to working with you in the future! 

Client vérifié
Phenix City, AL
Cadillac STS
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
8
Complete
Pleased with the service.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 06/05/2025 06:29 AM

Thank you for the review -- we appreciate your business.

GW
Gloria W.
Phenix City, AL
Ford Transit Connect
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Laura a the best!!!
I brought my Transit there to check for transmission problems. Laura set an appointment up for me to bring it in. They checked it out very thorough and couldn’t duplicate problem. They checked it time after time under different conditions. I’m happy to say they couldn’t find a problem. I left it there for some routine maintenance. Laura kept me posted all long with the progress and checked with me before she did anything. She is an excellent service advisor and her team of technicians are outstanding. I would gladly recommend to anyone that needs regular maintenance and any other repairs to go see Laura and the automotive specialist there. You won’t be disappointed.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/28/2025 05:10 AM

Thank you so much for the incredibly kind review -- I appreciate your business and look forward to working with you in the future! 

Client vérifié
Columbus, GA
GMC Sierra 2500HD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/26/2025
client vérifiéVérifié Client
10
Great service and wonderful people.
I always think they have done a very thorough job.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/28/2025 05:11 AM

Thank you for the kind review -- we apprecicate your business!

AS
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Alex S.
Cataula, GA
Ford Explorer
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Very good.
Good customer service, quality work done. These guys are the real deal.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/22/2025 05:35 AM

Thank you for the kind review -- we appreciate your business!  Please let us know if we can help in the future!

RJ
Rodrigues J.
Columbus, GA
Ford Mustang
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
10
Very good service
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/22/2025 05:38 AM

Thank you for the positive review!  We appreciate your business and trust in our company!

TE
Tim E.
Columbus, GA
Chrysler 300
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/15/2025
client vérifiéVérifié Client
4
Honestly not too thrilled
Honestly not too thrilled. Charged me $180 to tell me the same thing I said when I dropped my car off. Also said there were no signs of the problem and when I picked up the car and drove down the road it started acting up like it has been. I was hoping this shop would be more thorough like I was told. It does not seem like anything was done to inspect my car besides running codes like I had done for free at the auto parts store.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/16/2025 06:05 AM

We would like to appologize for your dissatisfaction with the service you received yesterday.  We did confirm fault with the PCM of your vehicle, though this repair was declined.  It's very difficult to make further suggestions of repair when the mechanic is unable to duplicate the issue you had previously experienced.  As stated yesterday at the time of pick-up, if problems persist, we are more than willing to take another look at the vehicle at no further charge to you.  Please give us a call if you would like to continue with the diagnostic process for your vehicle. 

RB
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Reynolds B.
Columbus, GA
Chevrolet Suburban
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
1991 Suburban
I called in to ask about the issues and GW recommended I test the battery before dropping off my vehicle. It was the starter as expected and you found a few other issues. I’m back on the road and ready for my trip.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/08/2025 09:08 AM

Thanks for the great review -- we appreciate your business!

HC
Harrold C.
Columbus, GA
Saturn Ion
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Replaced my transmission
Transmission went out in my 06 Saturn. Had a hard time finding anyone who would even look at it. McCauley got us in quick, diagnosed the problem (it couldn't be rebuilt so it had to be replaced), and worked hard to fix it. It took some time for them to get a working replacement, but being old and a Saturn, that is understandable. But they were communicative and did a great job fixing my car. Highly recommended their shop.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/07/2025 07:03 AM

Thank you so much for the kind review -- we appreciate your business and hope you'll consider us for future service work!

Client vérifié
Cataula, GA
Dodge Caliber
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
8
Great experience
Was really nice when I called to see if I could get my car towed there. Kept me informed on what was happening and what it was gonna cost. Was really quick and nice.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 05/05/2025 09:58 AM

Thank you so much for the kind review -- we appreciate your business!

JP
gravatar
Jason P.
Columbus, GA
Toyota Land Cruiser
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
Transmission service
Work was done in a timely manner
Gestionnaire de McCarley Transmission Service Inc. a répondu le 04/16/2025 08:07 AM

Thank you for the good review -- we appreciate your business! 

MM
Matt M.
Phenix City, AL
Ford F-150
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Repair work
Very courteous and done when they said it was.
Gestionnaire de McCarley Transmission Service Inc. a répondu le 04/14/2025 06:27 AM

Thanks for the kind review -- we appreciate your business!

1-15 sur 968 résultats
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