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Great Lakes 183

Oil Change 128

Problem 80

Care 63

Maintenance 36

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Carissa O.

Seville, OH

03/20/2025

Catégorie : Service

Do not recommend!!!

I would not recommend this dealership. First they refused to sell a truck if the insurance card didn’t have the financing individuals name on the insurance card. Even though our insurance already had it set to insure and was willing to speak to the dealership. We then had to redo the transaction with my husband paying for the truck in full. This truck was for my son but Griffin the salesman spent the majority of the time speaking to my ex and his step son even after their portion of the deal fell through. We were only brought in to the transaction to pay for the truck. Less than 24 hours later once the need for air conditioning to be used came up, the AC doesn’t work. They refused to even acknowledge the problem and claimed we had brought a mechanic with us to look over the truck. Which in fact we did not! We didn’t even get offered a test drive. Griffin tossed us the keys and told us we could look at it, but don’t take it anywhere. We specifically asked if the truck had a safety inspection done and serviced such as oil change prior to finalizing the sale and were told yes. Yet the tires were extremely over inflated and the oil life indicator doesn’t reflect an oil change was done. They did condescendingly offer to correct the tire pressure if we drove nearly an hour back to the dealership. Typical used car salesman and shady dealership. The truck was priced great…and now we know why!

Great Lakes Hyundai

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