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Fuerst Automotive of Kent

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(40 Avis)
94
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

À propos

Founded in 1968 in Broadview Heights, OH, Fuerst Automotive has grown from a small two-bay shop to a trusted name in automotive repair. In 1987, Bob and Sheri Stout purchased the business, bringing their vision and dedication to the local community. In 1999, they expanded into a larger five-bay location, allowing them to better serve Founded in 1968 in Broadview Heights, OH, Fuerst Automotive has grown from a small two-bay shop to a trusted name in automotive repair. In 1987, Bob and Sheri Stout purchased the business, bringing their vision and dedication to the local community. In 1999, they expanded into a larger five-bay location, allowing them to better serve their growing customer base. Now, with the next generation—daughters Amber and Kayla and their son Mitch—joining the team, the Stout family is thrilled to announce the opening of a second location in Kent, OH, bringing their tradition of excellence to even more customers. At Fuerst Automotive, we are committed to providing high-quality, honest repairs with a strong focus on customer satisfaction and community involvement. ...more

Catégories
Entretien de la voiture, Réparation automobile, Réparation de transmission
Contact
(330) 678-9095

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
1005 W Main St Kent, OH 44240
Fuerst Automotive of Kent's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(40 Avis)

TS
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TOM S.
Kent, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Informed Professional Service
Patrick is very helpful and very informative. Any question you have, he will answer and provide estimates of the costs involved with a printout that you can see!!! He is very knowledgeable and makes sure you understand everything. Very pleasant to talk and work with!!!
The Team a. de Fuerst Automotive of Kent a répondu le 06/27/2025 09:41 AM

We appreciate you taking the time to share your experience! It sounds like Patrick is a rock star in the world of automotive service—someone who not only knows his stuff but also makes sure you’re in the loop every step of the way. It’s great to hear that he made the whole process pleasant and informative. We aim to make every visit as enjoyable as finding a good parking spot on a busy day! Thanks for choosing us, and we're here to help whenever you need.


Client vérifié
Kent, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Good professional service
Good diagnosis and fix of problem.
The Team a. de Fuerst Automotive of Kent a répondu le 06/21/2025 09:41 AM

We're glad to hear that our team hit the nail on the head with diagnosing and fixing your issue. It's always our goal to get you back on the road without any unnecessary detours. If you have any more car mysteries in the future, you know where to find us!


NH
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NEAL H.
Rootstown, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
10
Professional, prompt, fair.
Patrick is a helpful, wonderful gentleman.
The Team a. de Fuerst Automotive of Kent a répondu le 06/17/2025 09:38 AM

We're glad to hear that Patrick made such a positive impression! It's always a bonus when a helpful gentleman comes along to save the day. If there's anything else we can do to keep that wonderful vibe going, just let us know!


FF
Fred F.
Ohio
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
Catégorie : Service
Fred said they were able to accommodate his needs and they are pleasant to work with. He added the work was well done.
Recommandé
The Team a. de Fuerst Automotive of Kent a répondu le 06/17/2025 09:38 AM

It’s great to hear that we could accommodate your needs and make the process smooth for you. We believe that a little bit of pleasantness goes a long way, especially in the world of automotive services! If you have any more needs—automotive or otherwise—we’re here to help.


RI
Ralph I.
Ravenna, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Just got a oil change
Very happy with the results at a great price in a timely manner
The Team a. de Fuerst Automotive of Kent a répondu le 06/10/2025 09:38 AM

We appreciate you taking the time to share your experience! It sounds like we hit the bullseye with both quality and price, which is always our goal. We aim to make the car care process as smooth as a Sunday drive. If you ever need our services again, just think of us as your pit crew, ready to help out when the need arises!


LY
Lester Y.
Ohio
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
Catégorie : Service
Lester said his overall experience was good and Bob is a good guy. He's bright and honest about everything. He appreciates him, he's awesome.
Recommandé
The Team a. de Fuerst Automotive of Kent a répondu le 06/07/2025 09:43 AM

We're glad to hear that your experience was a good one! It's always refreshing to meet bright and honest folks like Bob driving the customer experience at Fuerst Automotive. We think he's pretty awesome too! If you ever have any more adventures with us, we're ready to make it another great one. Safe travels!


LC
Laura C.
Cuyahoga Falls, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
Catégorie : Service
Laura said they are honest and they were able to fit her vehicle in a timely manner. She added that they are very good.
Recommandé
The Team a. de Fuerst Automotive of Kent a répondu le 06/07/2025 09:43 AM

We appreciate you taking the time to share your experience! It's great to hear that our team was able to provide you with honest service and fit your vehicle into our schedule. Timeliness is key, and we're glad we could keep you on the go. Don't hesitate to drop by anytime; we're always here to help keep your ride in top shape!


DH
David H.
Stow, OH
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
06/03/2025
client vérifiéVérifié Client
Catégorie : Service
David said everything was good with his experience. The service manager Patrick and Bob the mechanic are both very knowledgeable, and provided great work and service.
Recommandé
The Team a. de Fuerst Automotive of Kent a répondu le 06/05/2025 09:41 AM

We appreciate your positive feedback about your experience with us. It sounds like Patrick and Bob really hit the nail on the head with their expertise—maybe we should start calling them the dynamic duo of automotive repairs. We're glad you had a good visit, and if there's anything we can do to make your next experience a 5-star one, just let us know!


DG
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DANYELLE G.
Kent, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Always do an amazing job
Patrick is amazing the whole team is amazing. I wouldn't take my car anywhere else!!!
The Team a. de Fuerst Automotive of Kent a répondu le 05/15/2025 09:41 AM

It's fantastic to hear that you had such a great experience with Patrick and the team! We always aim to provide top-notch service, and it looks like we've hit the mark for you. Your loyalty means the world to us—after all, your car deserves the best care, just like you! Here's to many more smooth rides ahead.


DO
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DONALD O.
Kent, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
On time
Service completed on time. Clean facility. Friendly staff.
The Team a. de Fuerst Automotive of Kent a répondu le 05/15/2025 09:41 AM

We appreciate you taking the time to share your experience with us. It sounds like we hit all the right notes: timely service, a clean facility, and a friendly team ready to assist. We aim to keep everything running smoothly, much like a well-oiled machine—without the grease stains. Your support means a lot to us!


RL
Rick L.
Stow, OH
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
Catégorie : Service
Rick said great service, great customer service, very informative, and they got him in and out really quick.
Recommandé
The Team a. de Fuerst Automotive of Kent a répondu le 05/07/2025 09:40 AM

We're glad to hear that you had a great experience with us! It sounds like our team was on their A-game, providing the kind of service that gets you in and out faster than a squirrel on a sugar rush. We appreciate your feedback and look forward to helping you again in the future!


VT
Vincent T.
Kent, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/02/2025
client vérifiéVérifié Client
Catégorie : Service
Vincent said they're honest.
Recommandé
The Team a. de Fuerst Automotive of Kent a répondu le 05/06/2025 09:45 AM

We always beam with pride when customers recognize our honesty! It's the least we can do in a world full of questionable car sales. Your trust means a lot to us, and we’ll keep doing our best to maintain that reputation. Enjoy your ride!


BD
Bill D.
Stow, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
Catégorie : Service
Bill said they were looking for a family business, a place they could trust, and he said they exceeded their expectations. They jumped right on it and had his vehicle done within a couple of hours.
Recommandé
The Team a. de Fuerst Automotive of Kent a répondu le 05/03/2025 09:42 AM

We appreciate you sharing your experience with us. It sounds like we hit the bullseye on meeting your expectations for a trustworthy family business! We aim to get you back on the road as quickly as possible, so we're glad we could have your vehicle taken care of in just a few hours. If you're ever in need of more auto adventures, you know where to find us!


SM
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SHARON M.
Kent, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Friendly
Great group of people here. Great service. Easy to work with.
The Team a. de Fuerst Automotive of Kent a répondu le 04/26/2025 09:40 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that our team made your visit enjoyable. We strive to provide service that feels like a walk in the park—minus the bugs, of course. We're glad it was easy for you, and we look forward to keeping that vibe going.


AP
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AARON P.
Kent, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/19/2025
client vérifiéVérifié Client
10
Fuerst is great!
Patrick and team at Fuerst are great to work with! Find and fix issues quickly without pressure for "extra" items. So happy we found them! Highly recommended!
The Team a. de Fuerst Automotive of Kent a répondu le 04/20/2025 09:40 AM

It's fantastic to hear that you had a great experience with Patrick and the team! We pride ourselves on a no-pressure approach—because who needs extra stress when getting your car fixed? Your recommendation means a lot to us, and we’re glad you found us, too. Here’s to smooth rides ahead!


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