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Gearheads Auto Service

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(95 Avis)
80
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Détails du score

Tendance des 30 derniers jours

Entreprise active

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ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
80
Score NPS ®

Détails de l'entreprise

À propos

Gearheads Auto Service in Cuyahoga Falls, OH has provided automotive services and repair with the help of a dedicated staff and skilled and certified technicians since 2007. We are proud to say that we have over 90 years of combined experience repairing vehicles, modifying specialty cars, and are continually updating with today’s state of Gearheads Auto Service in Cuyahoga Falls, OH has provided automotive services and repair with the help of a dedicated staff and skilled and certified technicians since 2007. We are proud to say that we have over 90 years of combined experience repairing vehicles, modifying specialty cars, and are continually updating with today’s state of the art technology. We work hard for our customers and utilize local connections to maximize our services.

At Gearheads, our mission is to give our customers excellent value for their investment. We deliver the highest quality repair possible in an efficient timely manner. We believe in honesty integrity and 100 percent customer satisfaction.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(330) 929-0200

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3670 State Rd Cuyahoga Falls, OH 44223

Affiliations

ASE
Gearheads Auto Service's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(95 Avis)

MS
Mary S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2025
client vérifiéVérifié Client
10
Thank you so much for your help!
The employees at GearHeads, really know their job. They go the extra mile to make sure
your vehicle is in perfect condition.
And the people that work there are so very nice, knowledgeable, respectful and accommodating. Can’t say enough good things about them! Thank You GearHeads!

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Fast friendly service
Love Eric and Nick. These guys know what they’re doing

SG
Steve G.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Great job on fixing the window motor. Works like a champ.
Great job

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Honest people
I had my daughter’s brakes, looked at a dealership and was told that rotors and pads needed to be replaced after only 30k miles. I wanted a second opinion because it didn’t make any sense. Took the car to Gearhead’s for their professional opinion and was told a different store. Breaks were fine as I suspected. Very honest people that are not looking for a money grab. I’ll take my family’s cars there from here on out.

BG
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Barbra G.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/07/2025
client vérifiéVérifié Client
10
Honest group...
It's hard to find a mechanic with consistent integrity. I've sent others here because of this and fair prices.
The Team A. de Gearheads Auto Service a répondu le 06/09/2025 06:34 AM

Thanks Barbra, glad to hear you have been happy with us, and using us since 2022! We also appreciate you sharing your experience with friends!
Thank You!


MR
gravatar
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/01/2025
client vérifiéVérifié Client
10
Oil Cooler Leak
I take my Camaro to Gearheads for both routine service and any other mechanical problems that arise. I’ve always been happy with the service I receive.
The Team A. de Gearheads Auto Service a répondu le 06/02/2025 04:22 AM

Thank You Matt!
We are happy to service your vehicles, no matter if it's stock or modified! Thanks for trusting us with you Camaro!


MP
gravatar
Mike P.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2025
client vérifiéVérifié Client
10
Diagnosis
Diagnosis⁰

KB
Karen B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2025
client vérifiéVérifié Client
10
Great and Reliable
Nick and Staff have been very professional and helpful when I have taken my car in for service. I have referred Gearheads to family and friends.
The Team A. de Gearheads Auto Service a répondu le 05/19/2025 08:29 AM

Thanks Karen, we appreciate the kind words and are happy to help! 


CH
Chris H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
client vérifiéVérifié Client
10
Great service at good prices
I brought my car in to fix my car’s antilock brakes and replace an oxygen sensor. They did the repairs in a professional and timely manner, even though they also found a problem with the wheel bearings as well. I’ve been to Gearheads before for other work on my car and I’ve always been satisfied with the quality of work they do.
The Team A. de Gearheads Auto Service a répondu le 04/30/2025 08:10 AM

Thank you Chris!  We really appreciate you choosing us once again for your car needs! Thank you!


Client vérifié
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
04/29/2025
client vérifiéVérifié Client
2
Is anyone there??
Have a fleet vehicle (which was disclosed to gearheads) that has some repairs that are going to be labor intensive…. So with that said pulling it out of my fleet is going to take coordination for both a quote and repair itself so as to schedule this being offline. Made an appointment for first thing a.m. drop off inspection/quote. After a few hours I called in about status and no one picked up…. Waited half an hour and called back. No pickup, so I left a message. Around lunch I was contacted with a verbal quote over the phone and informed they could get started the work in a couple days, but being it’s a fleet vehicle I could not have it out of service that long and I wanted to bring it back when they were ready to start…. That was not an option and I needed to schedule it for the following week. At this point I just requested they return my vehicle and I would coordinate week of to schedule. Upon return I walked in and no one was there…. I waited 20 minutes and still no one…. I called gearheads from their lobby…. No pickup. Finally I saw someone in a back office (who was there the entire time) walking out to the garage who I flagged down. He agreed to get my vehicle. Finally a service tech/mechanic brought me my vehicle and handed me my keys. I received no written quote or information on how best to follow up. Finally a week later…. I attempted to call to see how they’re scheduled looks…… and guess what, no one picked up.
The Team A. de Gearheads Auto Service a répondu le 05/01/2025 04:49 AM

We are sorry for what might appear like not answering our phone or being at the front counter when you walked in. In actuality, our phones ring almost constantly, usually there is more than 1 person answering the phones, buy you did catch us right in the middle of typical lunch times. Normally there is just 1 person up front but there are typically others in the office or in the shop. Our man at the front desk had literally just gone to the restroom before you walked in and was back in less than 10 minutes after we checked our security cameras from when you came in. We would not be happy if he were in fact gone for 20+ minutes either!

We don't typically call customers back if we don't have any new information on their vehicle or repairs. At times we are waiting on parts availability or pricing, mechanics to get freed up to go over a plan for your repair work to get you a comprehensive estimate. We strive to give the most accurate estimates and sometimes they take a little more time than we and our customers would like but believe in providing accurate information so you can make an informed decision.

Thank You


JW
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John W.
Hudson, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Fantastic service.
Nick and Eric are the best. I am sure others are also great but I only know Nick and Eric. Attentive, smart, creative, patient, professional and responsive. I refer Gearheads to all my friends. Especially to people that care deeply their automobiles and demand only the best quality work and service.
The Team A. de Gearheads Auto Service a répondu le 05/19/2025 08:36 AM

Thanks John!  I was talking to your son last week about the first car we did for you back in 2012, really we appreciate you letting us work on your wide variety of vehicles for all these years!  Thank you!


Client vérifié
Cuyahoga Falls, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/16/2025
client vérifiéVérifié Client
10
1998 Dodge Dakota
It was a difficult job. They were able to find parts and did a great job!
The Team A. de Gearheads Auto Service a répondu le 04/17/2025 04:32 AM

Thanks for letting work on your 1998 Dodge Dakota! Yes, because of the age, some parts were hard to find, but when you talked about the truck having sentimental value to you we had to do whatever it took ti get it back to you! Thank you!!!


AS
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Asia S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Modification
Always above ans beyond and puts up with my impatience
The Team A. de Gearheads Auto Service a répondu le 04/14/2025 10:15 AM

Thanks for regularly returning to us for all your car modifications!  As you have seen before we always try our best and look for solutions to any issues.  Please, it's not impatience but excitment we understand and are glad to work for you! Thank you!!!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Needed an oil change and backup camera replacemant
Very nice to get the necessary work done for our Range Rover Evoque at a price that was much less than the dealership and without the sales pitch for additional work and products. First time at Gearheads and I will return in the future.
The Team A. de Gearheads Auto Service a répondu le 04/14/2025 10:09 AM

Thank you Mark!  We are not at all afraid to work on the Land Rovers. Thanks for giving us a try!


Client vérifié
Cuyahoga Falls, OH
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Awesome
They are very efficient. Excellent to work with nice personality and always doing to help you out. This is an awesome place.
The Team A. de Gearheads Auto Service a répondu le 04/11/2025 07:32 AM

Thank you!  Glad to work on the Chevy Cruze for you! Thanks!


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