Prompt attention on my arrival to dealership
Fast, focused, uninterrupted completion of paperwork
No persistent attempts to coerce purchase of any services, warranties, etc after I declined the offer.
Received services in a manner one would expect for cost and caliber of vehicle purchased
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Fast, focused, uninterrupted completion of paperwork
No persistent attempts to coerce purchase of any services, warranties, etc after I declined the offer.
Received services in a manner one would expect for cost and caliber of vehicle purchased