business image

Genesis Of York

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(30 Avis)
68
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5
4
Total des ReScores
5,0
Moyenne de ReScore
68
Score NPS ®

Détails de l'entreprise

Contact
(717) 755-2944
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
2425 Industrial Highway York, PA 17402
Département des ventes' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(30 Avis)

DA
gravatar
Danielle A.
Wantagh, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/08/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Excellent customer service!
My first Genesis purchase and I couldn’t be happier! Besides the fact that the GV80 is amazing, the service I received during the buying process was excellent. I live in NY and purchased from York PA because they went above and beyond to find the exact vehicle I was looking for. For an out of state transaction, the paperwork was easier than purchasing locally. They handled everything and I literally had a sign and drive experience. Highly recommend this dealership!

JK
gravatar
Joseph K.
Lancaster, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/21/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Stellar service at vehicle pickup
Prompt attention on my arrival to dealership
Fast, focused, uninterrupted completion of paperwork
No persistent attempts to coerce purchase of any services, warranties, etc after I declined the offer.
Received services in a manner one would expect for cost and caliber of vehicle purchased

AK
gravatar
Amber K.
Dover, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/31/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Genesis Of York
I had a great experience and was able to purchase my car smoothly. This actually was the fastest and easiest car purchase I have ever experienced. Colton was great and really made the process move efficiently. He was very knowledgeable about the car and was able to answer any questions I had. He was upfront and honest, and even checked in within 24-48 hours to make sure everything was going great. I highly recommend purchasing a car from Genesis Of York and asking for Colton!

JT
gravatar
John T.
York, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/06/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Great purchase experience
Staff was friendly, knowledgeable and professional. Would recommend!

EV
gravatar
Edwin V.
Baltimore, MD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/15/2021
10
Catégorie : Sales
Great service Colson
Great job Colson.Thanks for everything. I was dissatisfied with the finance guy not Colson

EV
gravatar
Edwin V.
Baltimore, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/01/2021
client vérifiéVérifié Client
0
Catégorie : Sales
Treat people who look like me better.
Finance person was not honest with me
Carl L B. de Genesis Of York a répondu le 09/02/2021 06:27 AM

Colton will contact you shortly 

Carl L B. de Genesis Of York a répondu le 09/15/2021 09:04 AM

Colton will contact you shortly 


AK
gravatar
Amy K.
Naples, FL
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/29/2021
client vérifiéVérifié Client
Catégorie : Sales
Wonderful experience
I cannot say enough to express my great satisfaction with Genesis of York. The purchase process was super easy and transparent. I felt known and valued by my salesman, the sales manager and the general manager. I have had bad experiences with other companies in the past. This was the polar opposite!
Recommandé
Dillon B., Genesis Experience Manager de Genesis Of York a répondu le 07/01/2021 06:21 AM

Thank you for taking the time to reveiw your experience with us here at Genesis of York. I hope you're enjoing your new vehicle! Welcome to the Genesis family. 

Dillon Brinkerhoff
Genesis Experience Manager

VF
gravatar
Vincent F.
Old Saybrook, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2021
client vérifiéVérifié Client
Catégorie : Sales
Great Dealership
Mr Brian Dolan is a five star Genesis representative. His goal was for my wife and I to have a great buying experience and he succeeded. His attention to detail was outstanding.
Recommandé
Dillon B., Genesis Experience Manager de Genesis Of York a répondu le 05/25/2021 03:59 PM

Thank you for taking the time to reveiw your experience with us here at Genesis of York. I hope you're enjoing your new vehicle! Welcome to the Genesis family. 

Dillon Brinkerhoff
Genesis Experience Manager

LH
gravatar
Lawanna H.
York, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2021
client vérifiéVérifié Client
Catégorie : Sales
Great service, no pressure very polite.
Will definitely refer friends. I absolutely love my Genesis G70 better than my BMW (s)
Recommandé
Dillon B., Genesis Experience Manager de Genesis Of York a répondu le 05/21/2021 06:15 AM

Thank you for taking the time to reveiw your experience with us here at Genesis of York. I hope you're enjoing your new vehicle! Welcome to the Genesis family. 

Dillon Brinkerhoff
Genesis Experience Manager

LJ
gravatar
Ling J.
Macungie, PA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2021
client vérifiéVérifié Client
Catégorie : Sales
Good price on the vehical but high in various fees
The price was good which was why I went for the purchase and it was so good to overcome the high doc fees.
I also liked how straight forward the dealership was in providing the quote. The communication was good and the sales person (Ed) was very friendly and helpful in the whole delivery process.
Recommandé

Avis original
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/24/2021
Catégorie : Sales
Good price on the vehical but high in various fees
The price was good which was why I went for the purchase and it was so good to overcome the high doc fees.
I also liked how straight forward the dealership was in providing the quote. The communication was good and the sales person (Ed) was very friendly and helpful in the whole delivery process.
Recommandé
JAMES O P. de Genesis Of York a répondu le 04/26/2021 02:57 PM

Thank you for your review. Ed will contact you soon.

Dillon B., Genesis Experience Manager de Genesis Of York a répondu le 04/27/2021 06:25 AM

Thank you for taking the time to reveiw your experience with us here at Genesis of York. I hope you're enjoing your new vehicle! Welcome to the family. 

Dillon Brinkerhoff
Genesis Experience Manager

WV
gravatar
Walter V.
Lititz, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2021
client vérifiéVérifié Client
Catégorie : Sales
only genesis dealer in area
Alec Deetz is a professional sale rep. and knows what he is talking about. wonderful to do business with
Recommandé
Dillon B., Genesis Experience Manager de Genesis Of York a répondu le 02/18/2021 06:57 AM

Glad to hear you're loving your Genesis! Thanks so much for sharing the great feedback on your recent purchase. We appreicate having you join the Genesis Family. We look forward to seeing when your car is due for its first service.

Dillon Brinkerhoff
Genesis Experience Manager

JP
gravatar
Julie P.
Ashburn, VA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2021
client vérifiéVérifié Client
Catégorie : Sales
Great purchasing experience
We enjoyed feeling like we were being taken care of by our salesman and financial assistant.
Recommandé
Dillon B., Genesis Experience Manager de Genesis Of York a répondu le 01/22/2021 06:46 AM

Thanks so much for sharing the great feedback on your recent purchase! We appreicate having you join the Genesis Family. We look forward to seeing when your car is due for its first service.

Dillon Brinkerhoff
Genesis Experience Manager

JU
gravatar
John U.
York, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/19/2021
client vérifiéVérifié Client
Catégorie : Sales
Following all protocols
Excellent
Recommandé
Dillon B., Genesis Experience Manager de Genesis Of York a répondu le 01/19/2021 10:47 AM

Thanks so much for sharing the great feedback on your recent purchase! We appreicate having you join the Genesis Family. We look forward to seeing when your car is due for its first service.

Dillon Brinkerhoff
Genesis Experience Manager

RM
gravatar
Richard M.
Lancaster, PA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2021
client vérifiéVérifié Client
Catégorie : Sales
Great Dealership
The experience we had at Genesis of York is beyond words. From start to finish our purchase was a pleasure. Our Sales Rep Brian Dolan was a true gentleman and there was never any pressure to purchase. They had the GV80 in stock that we were interested in. To sum up we drove out of the dealership with smiles on our faces.
Recommandé
Dillon B., Genesis Experience Manager de Genesis Of York a répondu le 01/19/2021 10:47 AM

Thanks so much for sharing the great feedback on your recent purchase! We appreicate having you join the Genesis Family. We look forward to seeing when your car is due for its first service.

Dillon Brinkerhoff
Genesis Experience Manager

DM
gravatar
Dale M.
York, PA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
01/05/2021
client vérifiéVérifié Client
Catégorie : Sales
Friendly Dealership
Genesis of York is a pleasant place to buy a vehicle. They answered all my questions, and got me exactly the car I specified. This was my second purchase from them, and I went back with no hesitation.
Recommandé
Dillon B., Genesis Experience Manager de Genesis Of York a répondu le 01/05/2021 03:31 PM

Thank you for your feedback.

Dillon Brinkerhoff
Genesis Experience Manager

1-15 sur 30 résultats
Entreprises près de chez vous
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 674 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(229 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(66 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(143 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(957 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.