Bob King Hyundai proves time and time again that I made the right decision leaving Mercedes for my G90 Genisis. It is a superior automobile with every amenity. I love this car so much I'm not sure I will ever sell it. The only thing better than the automobile is the service and George Hazen my service advisor, he is excellent!
The folks at Genesis of Winston Salem are at the top of their game. I have owned other luxury brand cars and I have been happier with my Genesis G90 than BMW or Mercedes. The G90 is a superior vehicle in every way! I have nothing but great things to say about the Genesis product and Bob King Genesis in Winston Salem.
Filthy, and only concerned about getting the warranty parts out of my truck to make their claim rather than fix the mess they made. Replaced a window for warranty trim work, never told me this would happen, and as my windows were tinted this was a significant issue. I only found out this was the case when i found the old parts left in my trunk. Left a trim tool in my daughter's booster seat that stabbed her in the leg when she got in the car, and left all four of my doors open in the bodyshop which filled my car full of sanding particulates, removed adhesive, and paint dust.
Non recommandé
SF
Stephanie F.
Charlotte, NC
02/10/2021
Level of Service
Excellent level of service from start to finish! Will only buy and service our cars from Genesis of Winston Salem even though we live in Charlotte, NC.
Please don't ask me to write reviews for you. Why not just pop in and see for yourself? I did not pop in or go in. The car was well cared for, George was excellent, and I have no complaints. I cannot accurately rate the rating area because I have not seen it in some time. My recollection was that it was very basic. Go visit the Lexus waiting area.
This is not a review. I am filling in a questionnaire, not writing a review. The service was fine, and the car has no issues now, and George was especially helpful. Why do people try to make me write reviews?
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