business image

Genesis Of Lafayette

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(56 Avis)
74

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,6/5Évaluation globale 3,6/5Évaluation globale 3,6/5Évaluation globale 3,6/5Évaluation globale 3,6/5
5
Total des ReScores
5,0
Moyenne de ReScore
74
Score NPS ®

Détails de l'entreprise

Contact
(337) 984-9050
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
5001 Johnston Street Lafayette, LA 70503
Département des ventes' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(56 Avis)

DB
gravatar
Donald B.
Duson, LA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/23/2025
0
Catégorie : Sales
Horrible Customer Service after sales
I purchased multiple vehicles from them old and new location. When servicing my gv70 3.5t the damaged my rims, preformed poor repair work on them that failed and eventually had to replace them. Was told on 2 separate service visits that the rims had been replaced and they weren't. Not to mention I purchased the rim and tire protection plan from them. On another service visit
to replace failing retention clips on body molding they scratched the rear passenger door. Again we purchased the most expensive protection product they offered. They attempted to repair the damages by spraying another coat of paint over the entire rear passenger door. This resulted in a bumpy and bubbly finish. Then they tried to correct that by over buffing the paint resulting in even more damage to my wife's vehicle. Yet they say they are here to support Acadiana!

I will not argue about how nice they are during the buying process, anybody will be nice when you are handing out checks. Judging character has to be done when things get difficult.

Even the Devil smiles at you when you sin.
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.