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Gordon and Sandifer Auto Service

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 430 Avis)
92
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
92
Score NPS ®

Détails de l'entreprise

À propos

We proudly offer passenger and light truck tires, SUV tires and commercial tires.
We do more than just sell tires. Our ASE-certified technicians will take care of all your automotive needs. We know the business and can help you with almost any problem or concern. We also specialize in alignments, air conditioning service, cooling system
We proudly offer passenger and light truck tires, SUV tires and commercial tires.
We do more than just sell tires. Our ASE-certified technicians will take care of all your automotive needs. We know the business and can help you with almost any problem or concern. We also specialize in alignments, air conditioning service, cooling system repair and four-star collision repair.
...more

Catégories
Réparation automobile, Entretien de la voiture, Carrosserie
Contact
(225) 343-3427

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 3:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
3825 Perkins Rd Baton Rouge, LA 70808-2952
Gordon and Sandifer Auto Service's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(2 430 Avis)

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2025
client vérifiéVérifié Client
10
Battery problems
Went above and beyond to fix a complicated battery and connection issue.

Client vérifié
Baton Rouge, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Great
Good service

LP
Lazette P.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Best
Always great and honest!!!!

Client vérifié
Baton Rouge, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
Well done
Your service has been timely and your staff polite Thank you

Client vérifié
Baton Rouge, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Excellent service
Always provide efficient and reliable service
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/11/2025 06:43 AM

Thank you for trusting our family with your vehicle needs.

John G. Wiley

SU
Sharon U.
Baton Rouge, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Gordon and Sandifer is the best!
I’ve always thought that Gordon and Sandifer provides the best service available. Their prices are the best. I wouldn’t bring my car to anyone other than Gordon and Sandifer.
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/10/2025 08:38 AM

Thank you for continuing to trust our family with your vehicle repair needs, we appreciate you.

John G. Wiley

JS
John S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Quick service
They repaired my truck and it runs great again. I had broken the hose from the water pump to the heater while changing out the coils and plugs. Minor issue with the idle speed. It would sometimes stall when you came to a stop. I had read that any time you change the coils and plugs it takes a while for the computer to reset itself to the accommodate the new components. Put some miles in it and it is running like a top.
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/10/2025 08:38 AM

Thanks for trusting our family with your vehicle repair needs, we appreciate you.

John G. Wiley

CN
gravatar
Catherine N.
Slaughter, LA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
04/08/2025
client vérifiéVérifié Client
5
Mixed customer service
I stopped by at 4:40pm 4/7/25, which is only 20 minutes before closing. I knew my chances were slim because of the time, but asked if I could a slow leak in a tire patched. No was the answer, but no big deal. So I asked if I could leave the tire to get it patched and pick it up the following day. The answer was yes, but when I said I had to take the leaky tire off the car and switch it out for the spare, the man at the desk made no offer of assistance. Whatever, I’m an independent woman and can change a tire, so I did. Unfortunately, my spare was flat as well! Luckily, I own a battery powered air pump and the spare was just low on air and not damaged. As I was filling the spare, the man at the desk closed up shop and walked right by me barely sparing me a glance. I said “it sucks when your spare is flat too!”. He agreed, got in his truck and left. That was shockingly poor customer service to me! How could he not even offer to stay until my tire was filled to make sure it wasn’t damaged?

On the good side, my tire was ready early the following morning. The man at the desk was very nice and when I offered to pay additional for them to put the tire on for me, he declined and said it was no additional charge. They put my newly repaired tire on and I was out of there in 5 minutes! My 2 vastly different experiences felt like I’d visited 2 different businesses!
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/09/2025 05:19 AM

I am very sorry that we did not take care of your needs better. We try to treat our customers as part of the family and it seems our behavior that afternoon was not acceptable. I am pleased that we were able to partially redeem ourselves the next morning. I hope you will give us another opportunity in the future to demonstate our normal operating practices. We appreciate our customers for trusting our family with their vehicles.

John G. Wiley

WH
Wendell H.
Baton Rouge, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
client vérifiéVérifié Client
10
Reliable
Excellent service as always
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/09/2025 05:20 AM

Thanks again for continuing to trust our family to help take care of yours and your vehicle needs, we appreciate you.

John G. Wiley

FT
Forrest T.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
10
Quick turnaround and fair prices on A/C compressor
I've dreaded the day that I'd finally shell out the money to pay for my A/C to be repaired on my 2011 Toyota RAV4, but I finally bit the bullet in anticipation of another hot Louisiana summer. I brought the car to Gordon and Sandifer, and they were able to get everything repaired in less than a day's time, at a price that I couldn't beat anywhere else. Super satisfied with their work and customer service!
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/08/2025 05:09 AM

Thank you for trusting our family to help with your AC issue, so glad that we were able to get you some cold air before the summer kicks off soon.

John G. Wiley

Client vérifié
Cypress, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
Amazing Job!!
Within a week of bringing my car to the shop, it was returned good as new! There was no evidence that the fender bender ever occurred, and communication from the shop about the process was always clear and efficient!
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/07/2025 05:06 AM

Thanks so much for trusting our family with your vehicle repair needs, we appreciate you.

John G. Wiley

VS
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Valencia S.
Baton Rouge, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Best around
I've been going Gordon& Sandifer for numerous years, and one thing has remained the same.......quality work!! They're very polite, trustworthy, and professional. Look no further for any automotive needs.
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/07/2025 05:07 AM

Thank you for continuing to trust our family with your vehicle repair and maintenance needs, we appreciate you.

John G. Wiley

JE
gravatar
Jessica E.
Baton Rouge, LA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
great service!
Even though I arrived late in the day, they were able to replace my battery right away!
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/07/2025 05:07 AM

Thanks again for trusting our family with your vehicle needs, we appreciate you.

John G. Wiley

GJ
George J.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Check up
As always efficient and good value.
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/07/2025 05:06 AM

Thanks again for trusting our family with your vehicle maintenance needs, we appreciate you.

John G. Wiley

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Flat tire
Your crew was professional and quick to get right to work on my flat. I came in right off of the interstate where I hit something in the road. You guys got right on it and got me back on the road quick. Very good experience.
John W., Manager de Gordon and Sandifer Auto Service a répondu le 04/03/2025 06:47 AM

So glad we could help out with your tire issue, thanks for trusting our family with your vehicle.

John G. Wiley
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