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Genesis Of Folsom

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(7 Avis)
33
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
33
Score NPS ®

Détails de l'entreprise

Contact
(916) 293-4760
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
12530 Automall Circle Folsom, CA 95630
Département des ventes' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(7 Avis)

MK
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Minhyung K.
Folsom, CA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
01/05/2023
6
Catégorie : Sales
No service.
I bought the lifetime oil change. But this place is not service for Genesis GV80.
What should I do?
Refund my money, please!
It is so hard to get service.

LF
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Lorina F.
Elk Grove, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2021
client vérifiéVérifié Client
Catégorie : Sales
Great place to buy a car
Employees are great and have great customer service. I love my new car!
Recommandé
SHEILA R R., Customer Relations Manager de Genesis Of Folsom a répondu le 07/16/2021 10:27 AM

Good Morning Lorina!
Congratulations on your new 2022 Genesis G70 :)
Thank you for the awesome 5 star review and for giving us the opportunity to assist you! We greatly appreciate you and your business! 
Sincerely,

Sheila Ramsey
916-293-4774
sramsey@hyundaistore.com

RB
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Rodger B.
Rancho Murieta, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/27/2021
client vérifiéVérifié Client
Catégorie : Sales
STAFF AND SALES
I would recommend them to my friends.
Recommandé
SHEILA R R., Customer Relations Manager de Genesis Of Folsom a répondu le 01/28/2021 09:14 AM

Good Morning Rodger!
Thank you for the awesome 5 star review and for giving us the opportunity to assist you! We greatly appreciate you and your business! 
Sincerely,

Sheila Ramsey
Customer Relations Manager
Genesis of Roseville, Roseville Hyundai, Genesis of Folsom Lake, Folsom Lake Hyundai, Genesis of Sacramento & Sacramento Hyundai
916-293-4774
sramsey@hyundaistore.com
Have a great day!
Wishing you and your family a Safe 2021

PT
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Patrick T.
Gold River, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/23/2020
client vérifiéVérifié Client
Catégorie : Sales
The staff is friendly and helpful.
I have no problem encouraging my friends to purchase a Genesis from this dealership.
Recommandé
SHEILA R R., Customer Relations Manager de Genesis Of Folsom a répondu le 12/29/2020 12:41 PM

Good Afternoon Patrick!
Congratulations on your 2021 Genesis GV80 :)
This is a follow up to be sure your experience with our dealership was an excellent one.
If I can answer any questions regarding our dealership or your vehicle, Please reach out to me at your convenience. 
We truly appreciate your business, and for choosing Genesis of Folsom!

Sincerely,
Sheila Ramsey
Customer Relations Manager
Genesis of Roseville, Roseville Hyundai, Genesis of Folsom Lake, Folsom Lake Hyundai, Genesis of Sacramento & Sacramento Hyundai
916-293-4774
sramsey@hyundaistore.com
Have a great day!
Wishing you and your family a Safe and Happy Holiday Season :)

SC
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Steven C.
Rancho Cordova, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2020
client vérifiéVérifié Client
Catégorie : Sales
Good buying experience
My salesperson was knowledgeable and personable. There was no "high-pressure" and I was given the space to make up my own mind. Pricing was reasonable.
Recommandé
SHEILA R R., Customer Relations Manager de Genesis Of Folsom a répondu le 08/26/2020 10:33 AM

Good Morning Steven,
Thank you very much for the 5 star review and for taking the time to complete our survey! We appreciate you and your business!

Sincerely,

Sheila Ramsey
Customer Relations Manager
sramsey@hyundaistore.com
916-293-4774 


RC
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Ric C.
Lincoln, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2020
client vérifiéVérifié Client
Catégorie : Sales
Service with a Smile
Its the product & the people: The Genesis offers great value in its luxury car niche - with outstanding features one would expect at prices (though not necessarily inexpensive) compared to its competitors. That brought me into "their door," but my interactions with most levels of staff at the Folsom Lake dealership all aided my purchase decision with them: Consultatively narrowing my model choices at a comfortable pace (including trading for it from another Dealer); Negotiating down payment and payment terms (without a one choice that fit their "preferences"); and Clear contracting options (though I preferred to not supplementing the Genesis warranties with any additional). Genesis has excellent Web vehicle tools and information too.
Recommandé

NC
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Nikki C.
Roseville, CA
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
12/29/2019
client vérifiéVérifié Client
Catégorie : Sales
Friendly staff
Jim Trenner has gone out of his way to accommodate me and teach me the technical parts of my car. He always answers my phone calls in a timely manner and is an asset to this dealership.
Recommandé

7 sur 7 résultats
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.