business image

Genesis Of Flagstaff

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(8 Avis)
63
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
63
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(928) 774-3200
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
1160 W. Route 66 Flagstaff, AZ 86001
Service après-vente's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(8 Avis)

MH
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Mona H.
Ruidoso, NM
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/06/2024
0
Catégorie : Service
Lack of customer service
I have a 2022 GV70 with 9600 miles on it and in December it was towed in because the battery was dead. Still waiting for a battery that has been “expedited”. I have left messages and nobody has returned my calls. Love my car, but will be getting rid of it ( if I ever get it back). 3.5 months waiting for a battery is ridiculous.

PH
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Paul H.
Cottonwood, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2021
client vérifiéVérifié Client
10
Catégorie : Service
Genesis service
Nice having complimentary maintenance to look after my G70. Great car!

BR
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Barbara R.
Prescott, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/31/2021
client vérifiéVérifié Client
9
Catégorie : Service
Rapid servicing
This dealership is very efficient in servicing my vehicle.

JB
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Judy B.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/18/2021
client vérifiéVérifié Client
10
Catégorie : Service
Love love my GV80! Oxendale Genesis is proud to be of service!
Customer service is at the forefront of their operation. They represent Genesis well - knowledgable and proud of their product. They value my time with customer ease in making appointments, keeping to schedule and care of my car! I am in good hands!
BRENT M F., SERVICE ADVISOR de Genesis Of Flagstaff a répondu le 08/18/2021 03:11 PM

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Dear Judy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.


Brent Fetters
Service Manager
Oxendale Hyundai
928-433-5307
brent.fetters@oxendale.com

PH
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Paul H.
Phoenix, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/30/2021
client vérifiéVérifié Client
Catégorie : Service
Reasons to love Genesis
I am a car guy. Love cars. Take care of cars Fix cars. Keep them shiny and new. Drive them. Have had Jaguars for years but this G70 is special! A delight to drive and helpful safety features. Always puts a smile on my face!
Recommandé
BRENT M F., SERVICE ADVISOR de Genesis Of Flagstaff a répondu le 07/30/2021 10:03 AM

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Dear Dr. Paul Hanson, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Brent Fetters
Service Manager
Oxendale Hyundai
928-433-5307
brent.fetters@oxendale.com

PH
gravatar
Paul H.
Cottonwood, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2021
client vérifiéVérifié Client
Catégorie : Service
New G70 from Genesis of Flagstaff
After much research and several test drives, I set my sights on the G70. I searched around the state for the color and interior combination I was looking for. Genesis of Flagstaff was able to locate the model out of state and arranged to bring it for my inspection. Negotiations were pleasant and financing done quickly. I drove home smiling. Even laughing Such a fun car!
Recommandé
BRENT M F., SERVICE ADVISOR de Genesis Of Flagstaff a répondu le 06/16/2021 01:28 PM

Many thanks!  The service department staff appreciate the kind words.  Thank you for choosing Genesis of Flagstaff for your service needs.  We look forward to seeing you at your next visit. 

Brent Fetters
Service Manager
Oxendale Hyundai
928-433-5307
brent.fetters@oxendale.com

BR
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Barbara R.
Prescott, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2021
client vérifiéVérifié Client
Catégorie : Service
First scheduled service
They definitely made me feel like a valued customer. Service was quick and efficient. My car was returned with the outside washed. The only negative is the waiting room could be better.
Recommandé
BRENT M F., SERVICE ADVISOR de Genesis Of Flagstaff a répondu le 06/11/2021 12:52 PM

Many thanks, we look forward to seeing you at your next service interval.  I will continue to work on the items that you mentioned as we grow.  We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 

Brent Fetters
Service Manager
Oxendale Hyundai
928-433-5307
brent.fetters@oxendale.com

JP
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James P.
Flagstaff, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/18/2021
client vérifiéVérifié Client
Catégorie : Service
G90 service at Oxandale Hyundai
Great job.
Recommandé
BRENT M F., SERVICE ADVISOR de Genesis Of Flagstaff a répondu le 01/18/2021 02:55 PM

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Dear James, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Brent Fetters
Service Manager
Oxendale Hyundai
928-433-5307
brent.fetters@oxendale.com

8 sur 8 résultats
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.