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Express Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(889 Avis)
91
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
91
Score NPS ®

Détails de l'entreprise

À propos

We are your number 1 auto and diesel repair shop in Cottonwood and surrounding areas. Express Automotive has been family owned and operated since 2006. We are your number 1 auto and diesel repair shop in Cottonwood and surrounding areas. Express Automotive has been family owned and operated since 2006.

Catégories
Réparation automobile, Entretien de la voiture, Services Diesel
Contact
(928) 634-0151
Opening in 55 minutes
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Arizona
642 E State Route 89A Cottonwood, AZ 86326-8201
Express Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(889 Avis)

TH
TODD H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/02/2025
client vérifiéVérifié Client
10
Todd
I like the shop just get it cleaned up it's messy!! Put up all the stuff that is not being used, broke down parts throw them away!!! Sweeping the floor.. keep it clean up!!!

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/26/2025
client vérifiéVérifié Client
9
Great service
They didn't have any openings available but took a look at my truck anyway as I was a little desperate. They were quick to figure out the problem and get me back on the road again. I really appreciate their great service!
Dustin M. de Express Automotive a répondu le 03/31/2025 09:36 AM

We're glad we could help get your truck back on the road, even without a scheduled appointment. It sounds like you were in a bit of a pinch, but we’re always happy to lend a helping hand when we can. Don't hesitate to swing by anytime you need assistance—just be sure to leave the crystal ball at home for the scheduling! Safe travels!


JM
gravatar
John M.
Cottonwood, AZ
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2025
10
Always Great Service
Took my Subie in for a regular check-up; all is well, and was given some wise recommendations for future maintenance. Truly a Great Team at Express Automotive!
Dustin M. de Express Automotive a répondu le 03/29/2025 09:39 AM

We appreciate you taking the time to share your experience with us! It's fantastic to hear that your Subie is in good shape and that our team could provide you with some valuable maintenance tips. We always aim to keep our customers—and their cars—running smoothly. If you have any more questions or your ride needs anything else, don't hesitate to reach out!


JM
Justin M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Great team
Thank you guys for a great experience and always there when I need you.
Dustin M. de Express Automotive a répondu le 03/26/2025 09:37 AM

We appreciate your feedback and are glad to hear that your experiences with us have been top-notch! It's always our mission to be there for you—like your trusty toolbox but without the risk of losing a wrench in your back seat. If there's ever anything else you need, you know where to find us!


AH
Abigail H.
Arizona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
Catégorie : Service
Abigail said they were so great and efficient, and they took care of things faster than she expected. It was a better experience than she could've hoped for and she would definitely recommend them.
Recommandé
Dustin M. de Express Automotive a répondu le 03/26/2025 09:37 AM

We’re glad to hear that your experience exceeded expectations! It sounds like our team was on their A-game, turning what could have been another tiresome automotive ordeal into a speedy success. Recommendations from customers like you mean a lot to us—it's better than a high-five from a friend. We're here whenever you need assistance!


MD
mitch d.
Dodge Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
These guys are great!
Arrived a few minutes before the appointment and they took it right into the shop. They were able to assess the problem and told me what it would take to get it fixed. The guys at the counter were very helpful and courteous. A great experience at a great place.
Dustin M. de Express Automotive a répondu le 03/24/2025 09:35 AM

We appreciate you taking the time to share your experience! It sounds like our team hit the ground running, which is just how we like to roll. We pride ourselves on being helpful and courteous, and it’s fantastic to hear that it came across during your visit. It's always our goal to make sure you leave feeling satisfied and informed. Wishing you safe travels in your newly serviced ride!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
client vérifiéVérifié Client
10
Weird Jeep issue
As always i got great service. The problem wasn't solved but it wasn't for lack of trying. On top of that, I have documentation of all that was tried. So going forward it will be less steps! Thanks guys!
Dustin M. de Express Automotive a répondu le 03/23/2025 09:38 AM

We appreciate your thoughtful review! It sounds like we put in some solid effort, even if the problem decided to stick around for a little longer. We’re glad to hear you found the documentation helpful—it's like having a treasure map for the next step in your automotive adventure. We're here to keep working on it, so let’s tackle this challenge together!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Faster than expected!
My battery light came on while I was on my way home from work. Since I just replaced the battery a few months ago I knew something else was going on. I dropped my car off but my part wasn't in stock. My car was repaired within 24 hrs and I was on my way!
Dustin M. de Express Automotive a répondu le 03/19/2025 09:37 AM

We appreciate you sharing your experience with us! It’s great to hear that even though your battery light had other plans, we were able to get you back on the road in a jiffy. You definitely turned an unexpected pit stop into a quick pit crew moment! If you have any other automotive adventures, you know where to find us. Safe travels!


CK
cathy k.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Quick, thorough and priced right.
Good job!
Dustin M. de Express Automotive a répondu le 03/19/2025 09:37 AM

We're glad to hear that you think so! It's always uplifting to receive such straightforward praise. Our team is here to keep things running smoothly, so if you have any needs in the future, just let us know. We appreciate your support!


WM
WENDY M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2025
client vérifiéVérifié Client
10
Repair on my cruise
Express auto took care of my cruise which is a diesel . As a single woman I was impressed at how they took care of me and fixed all the issues that I was having
It is running better than it has in about three years
Dustin M. de Express Automotive a répondu le 03/15/2025 09:37 AM

We're delighted to hear that your diesel cruise is back in top shape! It sounds like it was in need of a little TLC, and we're glad we could provide that for you. Our team believes everyone should feel secure and cared for, especially when it comes to their vehicle. If it’s running better than ever, then mission accomplished! If you have any other issues or just want to chat about your ride, feel free to drop by. Keep enjoying the open road!


RM
rebecca m.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
AC repair
They were very friendly and got the job done in one day. Price was reasonable as well.
Thanks guys for the great job!
Dustin M. de Express Automotive a répondu le 03/11/2025 09:35 AM

We appreciate you taking the time to share your experience! It’s fantastic to hear that our team was friendly and efficient—talk about a double whammy! We're glad the price hit the sweet spot for you as well. If job completion were an Olympic sport, we’d definitely be aiming for gold. Safe travels until your next visit!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Best Auto Repair in Town
The only place to take your vehicle for maintenance and repairs in the Verde Valley.
Dustin M. de Express Automotive a répondu le 03/11/2025 09:35 AM

It's fantastic to hear that you consider us the go-to spot for maintenance and repairs in the Verde Valley! We're committed to keeping your vehicle in tip-top shape, and we promise to keep providing the quality service that makes us your top choice. Here’s to many more smooth rides ahead!


SG
STEVE G.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Replaced alternator
Rapid service and reasonably priced.
Dustin M. de Express Automotive a répondu le 03/05/2025 09:37 AM

We appreciate your feedback on our rapid service and pricing! We aim to get you in and out faster than you can say "oil change," while still keeping your wallet happy. If there's anything else we can help with, just let us know! Your vehicle will thank you for it.


GG
gordonn g.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Gggcfg
Prompt professional effcient
Dustin M. de Express Automotive a répondu le 03/03/2025 09:35 AM

We appreciate your concise and positive feedback! It’s great to hear that you found our service prompt, professional, and efficient. We always aim to keep things running smoothly—much like a well-oiled engine. If there’s anything else we can help you with in the future, just give us a shout!


DA
Debbie a.
Chevrolet S10 Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
Alignment
Did a great job on the alignment on my Truck.
Dustin M. de Express Automotive a répondu le 02/26/2025 09:36 AM

We appreciate your positive feedback! It sounds like we were able to get your truck back on the straight and narrow. A good alignment can make all the difference, especially when navigating tricky parking lots or stubborn speed bumps. We're glad to have been of service!

Bons de services et publications
Thanks for the love! 🌟 We're thrilled you enjoyed our service and expert explanations. 😊 Ray's here to keep your ride feeling top-notch without breaking the bank! 🚗💨 #ExpressAutomotive #CustomerAppreciation
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We’re blushing! 😄 Thank you for the kind words about our performance and customer service. We strive to be the best—gear shifts and all! 🚗💨 Your support fuels our drive! #AutoExcellence #CustomerLove
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🚗 Thank you for the shoutout! We're thrilled our team hit the gas on fixing your car quickly and efficiently! Your support keeps our engines running smoothly. Ready for your next adventure! 🌟 #ExpressAutomotive #CustomerLove
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We’re blushing! ? Thanks for the fantastic review! With Ray and Dennis on the job, your car is in good hands! ? Your trust means the world to us. Keep driving safe, and we’ll be here when you need us! #ExpressAutomotive #CustomerAppreciation
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Thank you for the awesome review! ?? We’re thrilled to know that our team has earned your trust while keeping your Dodge 3500 Diesel running smoothly. Your kind words fuel our passion for quality service! ?✨ #TrustInUs #QualityAutoRepair
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We're blushing! ? Thanks for the love! At Express Automotive, we're committed to keeping you and your ride happy. Your trust means the world to us—no shady business here! Just honest mechanics with a passion for cars. ?? #CustomerLove #ExpressAutomotive
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Thank you for the fantastic review! We're thrilled your car is back in tip-top shape! ?✨ We couldn't be happier to have your trust (and Jake's referral!) in our hands. Remember, we're here to keep you rolling smoothly! #AutoCare #CustomerLove ?️?
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? Thanks for the kind words! We're so glad you found us honest and trustworthy. We appreciate the recommendation and hope to see you back soon! #CustomerAppreciation #AutoRepair
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Thank you for the kind words, Tom! ? We're thrilled to hear that you had an excellent experience with us. Your trust means a lot! #CustomerSatisfaction #ExpressAutomotive
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? Thanks for the 5-star review, Michael! We're pleased to have saved you some cash and got your car back on the road. We aim to keep our customers smiling! ?? #CustomerSatisfaction #ExpressAutomotive
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? Thank you for the amazing review, Rock! ? We're delighted to hear that you had a fantastic experience with our services. Your recommendation means the world to us! #ExpressAutomotive #FiveStarReview
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