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Express Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(911 Avis)
90
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
5,0
Moyenne de ReScore
90
Score NPS ®

Détails de l'entreprise

À propos

We are your number 1 auto and diesel repair shop in Cottonwood and surrounding areas. Express Automotive has been family owned and operated since 2006. We are your number 1 auto and diesel repair shop in Cottonwood and surrounding areas. Express Automotive has been family owned and operated since 2006.

Catégories
Réparation automobile, Entretien de la voiture, Services Diesel
Contact
(928) 634-0151

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Arizona
642 E State Route 89A Cottonwood, AZ 86326-8201
Express Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(911 Avis)

JM
gravatar
JOHN M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/05/2025
client vérifiéVérifié Client
10
Always Great Service
Always friendly, honest, and efficient service; have not once been disappointed.- JB

MB
Monroe B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Alignment
Excellent attention to detail..
Quality shop. Great value

DL
david l.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Alignment
The alignment on my Broncos alignment was way out of manufacture specifications. You’re very reputable business told me that they couldn’t fix it so they recommended me to express auto. It took an hour and I watched on the computer as everything turned from red to green. They made it look easy. The price is fantastic. Great service nice people.

SM
Sandy M.
Arizona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
Catégorie : Service
Sandy said they took her appointment on time and fixed everything that was discussed. They communicated well and the price was cheaper than quoted.
Recommandé
Dustin M. de Express Automotive a répondu le 06/04/2025 09:36 AM

We appreciate you taking the time to share your experience! It’s great to hear our team nailed the timing and tackled everything on your checklist. And who doesn't love a little surprise when it comes to pricing being lower than expected? We strive to keep our communication clear, so it’s rewarding to know that resonated with you. Wishing you smooth and happy drives ahead!


KM
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Great job 👍🏻
Great service … Friendly and professional
Dustin M. de Express Automotive a répondu le 06/02/2025 09:34 AM

We're glad to hear that you enjoyed our service! Our team is dedicated to being as friendly as a golden retriever and as professional as a tuxedo-clad penguin. If there's anything else we can do for you, just let us know!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Great service!
I am visiting from out of state, my breaks weren’t working properly and my windshield washer motor went out.

They were able to complete the work with in a couple hours of bringing my truck in for a reasonable price.

Outstanding customer service, fast, friendly and quality work.
Dustin M. de Express Automotive a répondu le 05/27/2025 09:36 AM

We're delighted to hear that we could get your truck back in shape while you were in town! It seems like your breaks decided to take a vacation and the windshield washer motor followed suit, but rest assured, we put them back to work quickly. We appreciate your kind words about our customer service and are glad we could get you back on the road in no time. Safe travels on the rest of your journey!


JP
John p.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
8
Alignment for Tacoma
Excellent service got my vehicle in on time. Did a great job.
Dustin M. de Express Automotive a répondu le 05/21/2025 09:37 AM

We appreciate your feedback and are glad to hear that your vehicle was in and out on schedule! Timeliness is our middle name—well, not literally, but you get the idea. It’s great to know that our team did a fantastic job for you. Looking forward to keeping your vehicle running like a champ!


SL
gravatar
STEPHEN L.
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
AIR CONDITIONER RECHARGE
Fast and efficient, fair price
Dustin M. de Express Automotive a répondu le 05/20/2025 09:36 AM

We're delighted to hear that you found our service fast, efficient, and fairly priced! We always aim to keep things moving quickly—like your car on the open road, but with a bit less wind in your hair. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Keep on cruising!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2025
client vérifiéVérifié Client
9
Friendly, consistent.
Great job replacing brakes.. Quick turnaround.
Dustin M. de Express Automotive a répondu le 05/17/2025 09:38 AM

We appreciate the feedback! It sounds like our team hit the brakes on waiting time and accelerated the service. If you ever need another quick turnaround, you know where to find us. Safe driving out there!


RW
Rom W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2025
client vérifiéVérifié Client
10
Installed passenger mirror
Excellent service.
Dustin M. de Express Automotive a répondu le 05/17/2025 09:38 AM

We're glad to hear that you enjoyed our excellent service! It’s our mission to make sure your experience is as smooth as a well-oiled engine. If there's anything else we can help with, don’t hesitate to reach out!


CH
Christina H.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
9
Great job
They did a great job got me in the next day
Dustin M. de Express Automotive a répondu le 05/11/2025 09:37 AM

We appreciate your feedback and are glad to hear that we could accommodate you so quickly. We know how important it is to get your car back on the road in no time. If only we could work that magic on traffic jams! Looking forward to helping you again in the future.


RK
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Dependable
Always there for service as requested.
Great customer service being delivered over four year now.
Dustin M. de Express Automotive a répondu le 05/11/2025 09:37 AM

We appreciate your loyalty and are glad to hear that you’ve been receiving consistent, top-notch service over the years. It’s our mission to be your reliable pit crew, ready to assist whenever you need us. If only changing tires was as easy as ordering a pizza, right? Looking forward to keeping your vehicle in great shape!


RP
RON P.
Dodge Pickup
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/30/2025
client vérifiéVérifié Client
10
Radiator flush and new antifreeze. Replace battery cable end.
They were very professional and polite. It took a bit longer than quoted and priced higher than quoted. But excellent work and would highly recommend them
Dustin M. de Express Automotive a répondu le 05/05/2025 09:36 AM

We appreciate your feedback and are glad to hear you found our team professional and polite—it's great when politeness and professionalism team up! We're sorry to learn that the time and pricing didn't quite match up with your expectations; we aim for nothing less than perfection, though it seems we may have missed the mark this time. Rest assured, your comments will help us fine-tune our processes. We're delighted that you would recommend us and truly value your support.


RM
rebecca m.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/27/2025
client vérifiéVérifié Client
10
Great people
They are great to work with and very forthcoming about the issues.
Dustin M. de Express Automotive a répondu le 05/02/2025 09:37 AM

We're delighted to hear that you found our team great to work with and transparent about the issues at hand. Open communication is key in the auto world—kind of like a good mechanic’s manual, minus the grease stains. We appreciate your feedback and look forward to continuing to provide reliable service!


DR
Diana R.
Arizona
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
Catégorie : Service
Diana said they accommodated her, she was there for about an hour and a half. She contacted them on a Thursday or Friday, they were able to get her in on that Monday, and her vehicle seems to be okay. The people are really nice there and knowledgeable, she always goes there for the express lube. They've helped her out quite a bit and she trusts them.
Recommandé
Dustin M. de Express Automotive a répondu le 04/29/2025 09:40 AM

We're delighted to hear about your positive experience! It sounds like our team was on their A-game to make sure you were back on the road in no time. We pride ourselves on being both accommodating and knowledgeable—kind of like a pit crew for your car! We're pleased to know you trust us with your express lube needs. Can't wait to help you out again, whenever your vehicle decides to take a little break for some TLC!

Bons de services et publications
Thank you for the awesome review! We're thrilled to deliver top-notch work without breaking the bank. 🚗💰 Trust us, keeping your ride happy is our secret mission! Ready to roll when you are! #QualityService #AffordableAutoRepair
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We’re thrilled to hear you’re all set for the warmer days ahead! ☀️🛠️ Our team loves tackling those AC woes – it's like a cool breeze on a hot day! Thanks for the amazing review! #ACExperts #SummerReady
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Thanks for the love! 🌟 We're thrilled you enjoyed our service and expert explanations. 😊 Ray's here to keep your ride feeling top-notch without breaking the bank! 🚗💨 #ExpressAutomotive #CustomerAppreciation
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We’re blushing! 😄 Thank you for the kind words about our performance and customer service. We strive to be the best—gear shifts and all! 🚗💨 Your support fuels our drive! #AutoExcellence #CustomerLove
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🚗 Thank you for the shoutout! We're thrilled our team hit the gas on fixing your car quickly and efficiently! Your support keeps our engines running smoothly. Ready for your next adventure! 🌟 #ExpressAutomotive #CustomerLove
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We’re blushing! ? Thanks for the fantastic review! With Ray and Dennis on the job, your car is in good hands! ? Your trust means the world to us. Keep driving safe, and we’ll be here when you need us! #ExpressAutomotive #CustomerAppreciation
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Thank you for the awesome review! ?? We’re thrilled to know that our team has earned your trust while keeping your Dodge 3500 Diesel running smoothly. Your kind words fuel our passion for quality service! ?✨ #TrustInUs #QualityAutoRepair
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We're blushing! ? Thanks for the love! At Express Automotive, we're committed to keeping you and your ride happy. Your trust means the world to us—no shady business here! Just honest mechanics with a passion for cars. ?? #CustomerLove #ExpressAutomotive
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Thank you for the fantastic review! We're thrilled your car is back in tip-top shape! ?✨ We couldn't be happier to have your trust (and Jake's referral!) in our hands. Remember, we're here to keep you rolling smoothly! #AutoCare #CustomerLove ?️?
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? Thanks for the kind words! We're so glad you found us honest and trustworthy. We appreciate the recommendation and hope to see you back soon! #CustomerAppreciation #AutoRepair
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Thank you for the kind words, Tom! ? We're thrilled to hear that you had an excellent experience with us. Your trust means a lot! #CustomerSatisfaction #ExpressAutomotive
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? Thanks for the 5-star review, Michael! We're pleased to have saved you some cash and got your car back on the road. We aim to keep our customers smiling! ?? #CustomerSatisfaction #ExpressAutomotive
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? Thank you for the amazing review, Rock! ? We're delighted to hear that you had a fantastic experience with our services. Your recommendation means the world to us! #ExpressAutomotive #FiveStarReview
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