They damaged my vehicle when it was being serviced
They damaged my vehicle when being serviced. Did not notice until the vehicle was returned to me & I pointed it out to the valet/concierge person who returned my vehicle. Will take over 1 month for them to get my vehicle back to the dealership for repairs. My options for service are limited because I have a 2022 Genesis. This dealership is the only one who services my area so I'm stuck.
MICHAEL T H., General Manager de Genesis Of Fayetteville a répondu le 02/09/2022 02:17 PM
We apologize and thank you for noticing the undercarraige had been damaged. We have you scheduled for a professional to repair the vehicle and we'll make sure you're completely satisfied. Thank you for your patience and understanding.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.