I will be honest I took my car here about 4 months ago for my last oil change and it was rough. I got a reminder that it was due again and I am about to go on a trip and I wasn't going to come in. I saw on some of the reviews that they have a new service manager and things were turning around. I didn't have a problem with getting though on the phone and there was a 2 day delay but would rather have that than wait for 5 hours. I was in and out in about 1 hr and 40 mins, they check recalls and gave me a shuttle ride to the Target so I could kill time. You won me back!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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