From the moment I arrived, Manager Dennis and the entire sales team went above and beyond to ensure I felt welcomed, respected, and valued. As they continue building their brand-new Genesis Experience Center, it’s already clear that their dedication to luxury service is in full motion. Despite being in transition, their level of professionalism and customer care is already miles ahead of other locations.
Every interaction felt intentional, and their attention to detail was nothing short of spectacular. I could write an entire essay if I were to list all the moments where they exceeded my expectations — but let me just say, the Conshohocken team redefined what the Genesis experience is supposed to be. They didn’t just sell me a car; they delivered a luxury experience from start to finish.
If you’re in the market for a Genesis, don’t waste your time anywhere else. The Conshohocken team sets the gold standard.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Every interaction felt intentional, and their attention to detail was nothing short of spectacular. I could write an entire essay if I were to list all the moments where they exceeded my expectations — but let me just say, the Conshohocken team redefined what the Genesis experience is supposed to be. They didn’t just sell me a car; they delivered a luxury experience from start to finish.
If you’re in the market for a Genesis, don’t waste your time anywhere else. The Conshohocken team sets the gold standard.