I’m extremely disappointed with my experience with this Genesis GV80 Prestige and the dealership and the quality of the vehicle I was sold.
This was marketed as a luxury car, yet I’ve experienced multiple major issues in a short period of time. First, the differential failed and required repair. Shortly after, the AC system malfunctioned. Now, the matte white paint is peeling — which is clearly a manufacturing defect, not normal wear and tear.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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This was marketed as a luxury car, yet I’ve experienced multiple major issues in a short period of time. First, the differential failed and required repair. Shortly after, the AC system malfunctioned. Now, the matte white paint is peeling — which is clearly a manufacturing defect, not normal wear and tear.