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Five Star Automotive

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(438 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

At Five Star Automotive, our mission goes well beyond just fixing cars. As a local, family-owned business, we aim to maintain a great reputation – one that starts with accountability and integrity across our entire team. We work hard to develop a relationship of trust, not only before & during your service, but long after you’ve driven At Five Star Automotive, our mission goes well beyond just fixing cars. As a local, family-owned business, we aim to maintain a great reputation – one that starts with accountability and integrity across our entire team. We work hard to develop a relationship of trust, not only before & during your service, but long after you’ve driven away. Your satisfaction and the health of your vehicle will always be our priority, which is why we continually strive to provide the quality workmanship of a dealership, without the dealership cost. It is our ultimate hope, for both our staff and customers, that you receive the level of professionalism that you deserve, all while feeling part of our Five Star Family! ...more

Catégories
Réparation automobile, Services Diesel, Pneus
Contact
(716) 901-0002

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2804 Union Road Cheektowaga, NY 14227
Five Star Automotive's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(438 Avis)

MK
Mark K.
New York
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/24/2025
client vérifiéVérifié Client
Catégorie : Service
Mark said the service was the best.
Recommandé

HS
Howard S.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
Catégorie : Service
Howard said they are good, he is very satisfied every time.
Recommandé

PK
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PAUL K.
Buffalo, NY
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
07/10/2025
client vérifiéVérifié Client
8
Oil change and tire rotation
Found additional items in need of repairs, however supply chain issues delayed the repair. Just wish things could have been repaired quicker!

MG
MARK KATE G.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/30/2025
client vérifiéVérifié Client
10
Inspection/ Oil Change
Thanks for the great service for my Grand Cherokee. Appreciate your help and oversight of my vehicle!! As always!!!

MD
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MATHEW D.
Amherst, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Exreme Cold AC
Five Star customer service goes beyond my expectations everytime they service my vehicle. I have been with Five Star for almost 13 years now. They were the first Vehicle Maintenance Shop I sought out when I moved to Buffalo in 2012 and I haven't looked back. They will take good care of you. Trust me on this. Thank you 😊

JC
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JIM C.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Repeat customer
Once again I brought my vehicle to 5 star for service and was completely satisfied if you want it done right the first time I strongly recommend you bring your vehicle here for service

KE
Ken (Kip) E.
Cheektowaga, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Auto tech
ALLWAYS a pleasure to attend. Great people. 😊👍

MB
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MIKE B.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Flawless
Had an Inspection. No issues, Passed. What I Love about 5 Star, they always give an FYI if they see there will be a need of a repair in the near future( front brakes). This allows the vehicle owner to plan for the cost of the repair.. To use the expression "No Sticker Shock". Rock on 5 Star Automotive..

GB
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GRACE B.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
9
My daughter had an appointment and let them know she had an interview to go to, and she was out within 25 minutes.
I definitely would recommend five star for their services. They are polite and get the job done thank you five star.

SL
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SHERYL L.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Always great work at 5 star
They go above and beyond in customer service friendly helpful they go out of their way to help you!

Client vérifié
Williamsville, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Was great
All were very knowledgeable and helpful

PB
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Paula B.
Cheektowaga, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
10
5 Star Automotive
I love it. My car no longer makes a louder rumble noise, a back rattle, nor squeaks when I break. All in one day!

RF
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RACHEL F.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Friendly and efficient
Great service as always!

FS
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Fred S.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Excellent service.done on time. Friendly customer service
Excellent service. Works were done on time. Friendly customer service.

VB
Vivian B.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
Catégorie : Service
Vivian said they go her in quickly, and they were fair and knowledgeable.
Recommandé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.