We're glad to hear you had a professional experience with us! Our team takes pride in delivering top-notch service, even if we sometimes have to pretend to understand that mechanic jargon. Your feedback keeps us going, so thanks for sharing your thoughts!
Vérifié Client
Vérifié ClientIt’s great to hear that your annual inspection went off without a hitch! We aim to provide top-notch service, and it sounds like our tech went above and beyond with that video presentation—think of it as your car’s moment in the spotlight. We're happy to hear you appreciated the heads-up on future needs as well. After all, a little foresight can go a long way! Looking forward to continuing to keep your Escape in tip-top shape.
Vérifié ClientWe appreciate you taking the time to share your experience! It sounds like Nick hit the nail on the head with his service—prompt, professional, and loaner-providing, which is always a bonus when repairs decide to take their time. We're glad to hear you’re pleased with the repair on your truck. Here’s to many more adventures with your Ranger, hopefully without any roof rail drama!
Vérifié ClientWe're glad to hear you're so pleased with the service provided! It seems we might have to start charging for our superhero level of service—good thing we enjoy what we do! Your trust means a lot to us, and we’re committed to keeping those expectations high. If your vehicle ever needs another round of pampering, just let us know!
Vérifié ClientWe appreciate you sharing your experience with us! It's always a bit of a mystery when a car decides to develop a personality, like that rattling noise. We're relieved to hear it was just a wayward heat shield trying to make some music. Our mechanics are always ready to transform noisy nuisances back into smooth rides. Enjoy your newly serenaded Escape, and happy travels ahead!
Vérifié ClientWe're delighted to hear that you had such a fantastic experience with us! It's awesome to know that our service department is hitting those high notes and setting the bar for customer service. We strive to make every visit memorable, and it sounds like we're doing just that. If there's anything else we can do to keep raising that customer service bar, just let us know!
Vérifié ClientIt seems like your review might have been cut short, but we appreciate you taking the time to share your thoughts. If there's anything specific on your mind, we'd love to hear it! Your feedback is important to us, and it could help us aim for that perfect five stars in the future. Looking forward to your insights!
Vérifié ClientThank you for sharing your thoughts with us. We're glad to hear that you were pleased with the job we did, but it's concerning to learn about your experience with the Thank a Vet program. We aim to support our veterans in every way possible, and it seems we didn’t hit the mark this time. We appreciate your feedback and will certainly use it to make sure we're on target for all our customers and their expectations. We truly value your support and hope you continue to trust us with your automotive needs.
Vérifié ClientThank you for sharing your experience with us. It sounds like you have quite a comparison on your hands between the 2023 and 2025 Explorer. We understand how frustrating it can be to see features change, especially when you’ve found a vehicle you really enjoy. While we can't change the sounds coming from the engine, we can assure you that your feedback will be taken into consideration moving forward. If there’s anything specific you’d like to discuss or explore further, don’t hesitate to reach out. After all, we can’t improve our vehicles without input from drivers like you! Happy driving, even if it’s a bit louder than before!
Vérifié ClientWe appreciate your feedback! It's wonderful to hear that Joe and his assistant provided you with knowledgeable service. We always aim for our team to shine brighter than a freshly polished car. Thanks for choosing Towne Ford - we're here whenever you need us!
Vérifié ClientWe're glad to hear that our customer service team continues to impress! We believe that a friendly smile can go a long way, and it seems our team nailed that mission. Your support means a lot to us, and we’re here whenever you need us, ready to assist with a smile (and maybe a dad joke or two).
Vérifié ClientWe're glad to hear you had a wonderful experience with Paul and Shawn! It's always great when our team demonstrates the kind of expertise and helpfulness that can turn car buying into a delight instead of a chore. If you ever need to know the best way to open a trunk or find the right playlist for your drives, we're here for that too. Enjoy your new ride!
Vérifié ClientWe're delighted to hear that you've had a consistently positive experience with us. It's great to know that our team has been able to offer you both attentive service and a touch of understanding—like a trusty co-pilot who listens when the road gets bumpy. Your loyalty means the world to us, and we're honored to be your go-to destination for all things automotive. Here's to many more miles together!
Vérifié ClientWe appreciate you taking the time to share your experience! It’s fantastic to hear that our service continues to hit the mark. Consistency in service is key, and we strive to keep it our top priority, so it’s great to know we’re on the right track. We look forward to being your go-to for all things Ford!