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Five Star Auto Center

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(3 133 Avis)
83
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
83
Score NPS ®

Détails de l'entreprise

À propos

We offer a true hand car wash experience, complete auto detail service, and trustworthy auto repair, including express oil change and smog check in Rocklin, CA. We offer a true hand car wash experience, complete auto detail service, and trustworthy auto repair, including express oil change and smog check in Rocklin, CA.

Catégories
Entretien de la voiture, Réparation automobile, Vidange
Contact
(916) 315-0555

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
9:00 AM - 4:00 PM
* Heure du Pacifique (É.-U. et Canada)
6818 Five Star Blvd Rocklin, CA 95677-2660
Five Star Auto Center's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(3 133 Avis)

MB
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M B.
Lincoln, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/26/2024
10
Auto Repair
I can’t say enough about Scott Pryde and the amazing service he provides at Five Star Auto! From the moment I walk in, I can tell that Scott genuinely cares about his customers and their vehicles. He consistently goes "above and beyond" the call of duty, making sure that EVERY need is met with attention and expert care. His exceptional staff mirrors his commitment, providing top-notch service with a smile.

Scott has taken phenomenal care of my vehicle, ensuring it runs in exceptional condition. His constant vigilance and dedication to my vehicle’s needs have made all the difference.
It’s rare to find someone who takes such pride in their work, and Scott does so with integrity and professionalism. If you're looking for someone, or a team of conscientious mechanics who truly cares about your car and your experience, Five Star Auto is the place you need to go!
I highly recommend this business!

LR
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Laura R.
Granite Bay, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
09/15/2024
0
HORRIBLE service
I went to Five Star car wash and paid extra for a hand wash and interior detail. They said it would take over an hour, but else than 30 minutes later said that th car was done. After getting into the car, I realized my seats were wet. In fact, wet enough to soak through my pants. The interior was not clean. Rather the dirt had been smeared around. I believe dirty rags were used. It was a horrible job. in fact the next morning, I went to get into my car and it reeked a wet mildewy smell. I have a 2023 white Tesla Model S Plaid. I am not a particularly picky person, but this was ridiculous! I spend $150 and ended up having to try to clean my car, dry the seats and remove the smell. If it does not work and I have to use a professional, I will demand to be repaid and sue if necessary. I have used Five Star's drive through several times over the years and I am thoroughly disappointed in the job I recently received.

RR
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RALPH R.
Lincoln, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2024
client vérifiéVérifié Client
9
oil change/carwash
it got done in a timely manner

RA
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RON A.
Rocklin, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2024
client vérifiéVérifié Client
10
great service
great service

MB
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M B.
Lincoln, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2024
10
Beyond Excellent
As a loyal customer for excellent service, I'm THANKFUL for Five Star Auto Center.
Their location's convenient, AAA discounts, great detailing services and their exceptional automotive expertise keeps me coming back when my vehicle needs reliable service and support.

Their technicians know how to make the impossible, possible, working every consideration to resolve.
This is especially true of their manager Scott Pryde, who ALWAYS GOES ABOVE AND BEYOND when providing customer service. Scott's competence and diagnostic expertise makes him a master in his field.

As ALWAYS, THANKS AGAIN for keeping my Rav4 running well!
MB

MB
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Mara B.
West Sacramento, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2024
10
Beyond Excellent
As a loyal customer on excellent service, I'm THANKFUL for Five Star Auto Center.
Their location's convenient, AAA discounts, great detailing services and their exceptional automotive expertise keeps me coming back when my vehicle needs reliable service and support.

Their technicians know how to make the impossible, possible, working every consideration to resolve.
This is especially true of their manager Scott Pryde, who ALWAYS GOES ABOVE AND BEYOND when providing customer service. Scott's competence and diagnostic expertise makes him a master in his field.

As ALWAYS, THANKS AGAIN for keeping my Rav4 running well!
MB

CL
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CAROLINE L.
Rocklin, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/24/2024
client vérifiéVérifié Client
9
Great staff
Staff are friendly and competent. Only complaint- i paid for the most expensive cleaning option & they didn’t wipe down surfaces ( dashboard, cup holders, etc)

LW
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LARRY W.
Rocklin, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2024
client vérifiéVérifié Client
10
Great service and a good value.
I received the service I needed and was not pressured to buy services that I didn't need. The techs did a thorough vehicle inspection with honest results. Josh the service writer was friendly and efficient with facilitating the service.

SW
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SALLY W.
Roseville, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2024
client vérifiéVérifié Client
10
Honest and great customer service .
I love taking my car to five star. They are so nice and friendly. They get you in and out the same day. They know what they are doing., very good at what they do and the prices are reasonable. I leave here feeling good about the work they did. Really honest which I appreciate unlike other places I’ve been.

CM
CIRILO M.
Lincoln, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2024
client vérifiéVérifié Client
10
revición de mi carro y el cambio de aceite
Te atienden lo más pronto posible si lo recomiendo

JR
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JOSEPH R.
Roseville, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/10/2024
client vérifiéVérifié Client
3
Slow service
I got there at 9am right when the place opens, staff is nice and helpful but I didn’t get my car back till almost 1pm.

LB
LYNDSAY B.
Roseville, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2024
client vérifiéVérifié Client
10
Good service
Josh is very nice. Put cartoons on for my kiddo while waiting for car.

NS
NIHAR S.
Rocklin, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2024
client vérifiéVérifié Client
10
Always pleasure visiting Five Star for servicing.
Quick Oil Change and clean car.

Client vérifié
Roseville, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/08/2024
client vérifiéVérifié Client
10
Oil Change
Overall good. Only doing 4 stars because when I left someone waved me down and said my brake light was burned out. Remember to check for that please.

CT
CHRIS T.
Rocklin, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2024
client vérifiéVérifié Client
10
great as alwasy
fast service, friendly staff
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