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First Automotive Inc

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(836 Avis)
97
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
97
Score NPS ®

Détails de l'entreprise

À propos

Over 30 years experience providing our customers with the finest automotive repair experience. We don’t just fix cars,
we help people.
Over 30 years experience providing our customers with the finest automotive repair experience. We don’t just fix cars,
we help people.

Catégories
Entretien de la voiture, Vidange, Atelier de réparation
Contact
(315) 457-5371

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
717 Old Liverpool Rd Liverpool, NY 13088-6034
First Automotive Inc's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(836 Avis)

DR
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DAVID R.
Lacona, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
Great Shop!
Professional, great customer service!

RM
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RENEE M.
Liverpool, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Excellent
I have been going there for years very friendly atmosphere very experienced mechanics very professional very caring. I have never been made to feel like I didn’t know what was wrong with my vehicle very quick to work on my vehicle. I will tell all my friends if they have a problem to give first automotive a call. I want to thank all of them for taking care of me and my vehicle, all these years and I’ve always been 100% satisfied.

EL
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ENRICO L.
Liverpool, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Best Around
Customer interaction, parts, mechanical work, price, discount--THIS PLACE IS PERFECT!!!!!

MW
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MARY W.
Baldwinsville, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Kind, Courteous and Professional
A great experience as always. Mark and crew take great care of of our vehicles. Highly recommend to others.

Client vérifié
Liverpool, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
9
Quality and Timely Work
I appreciate the thoroughness of the team and the turnaround, even when there’s more work needed then originally scheduled.

WM
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WILLIAM M.
Liverpool, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Always. Great true pros
Great Ava true pros always on tine

KL
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KELLY L.
Syracuse, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
10
The team at First Automotive is great.
They make scheduling appointments easy. They always call to go over my option. They have been great to work with,

SC
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SCOTT C.
Cicero, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/04/2025
client vérifiéVérifié Client
10
excellent work
MArk and the gang do great work! had to have thermostat replaced,could not get me in right away but got me in in next couple of days got the job done and got my truck back to me quickly and at a better then expected price! these guys just want to make customer happy!

RP
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RICH P.
Baldwinsville, NY
Ford E-450 Super Duty
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2025
client vérifiéVérifié Client
10
5 stars great job
Great service glad I found you guys. Friendly and great job they do my vehicles

BD
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BETH D.
Clay, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Love these guys
I have been coming to First Auto for years and trust them completely. They do great work and treat you like family. I would not go anywhere else…

CB
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CATHERINE B.
Baldwinsville, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Perfect customer service
Thank you so much!

GS
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GORDON S.
Jamesville, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
10
New Tires
We needed new summer tires for our Escape. Russell gave me a great price and had them ordered in and mounted within a couple of days. He even had paperwork available for a mail-in rebate! The winter/summer swap-over will be at home, as the snow tires are on their own rims. But the drop off and pick up process was easy. The lobby/waiting area is clean and well-lit, with a TV for entertainment.

CT
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CHRISTINE T.
Liverpool, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Always excellent service
I always feel that they take good care of me and I trust First Automotive!!!

RP
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ROBERT P.
Baldwinsville, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Tire Change
Went in for my spring tire swap - snow to summer tires. As usual everything was fine. Comfortable seats, a little pleasant chat and then all done and ready to go!

BC
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BARRY C.
Liverpool, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Been a long time customer with Mark for about over 30 years. Nothing but EXCELLENCE ❤️❤️❤️❤️❤️❤️
Russ is outstanding each time you walk in the door or call. His background and expertise in the auto industry nothing but EXCELLENT. Russ is a valuable asset with Mark ❤️ Mark is the absolute best Owner and Mechanic and takes pride in all his work. Mark wouldn't have the Business he has with repeat customers if Satisfaction, Honesty, Integrity and Kindness wasn't First and Foremost!
We have so much Trust & Respect for Mark, Russ and the entire staff ❤️❤️❤️
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.