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SureCritic / Entretien de la voiture / First Automotive Inc
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First Automotive Inc

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(843 Avis)
97
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
97
Score NPS ®

Détails de l'entreprise

À propos

Over 30 years experience providing our customers with the finest automotive repair experience. We don’t just fix cars,
we help people. Over 30 years experience providing our customers with the finest automotive repair experience. We don’t just fix cars,
we help people.

Catégories
Entretien de la voiture, Vidange, Atelier de réparation
Contact
(315) 457-5371
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
717 Old Liverpool Rd Liverpool, NY 13088-6034
Obtenir des directions
First Automotive Inc's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(843 Avis)
Écrire un avis
Avis récents
LM
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LINDA M.
Baldwinsville, NY
MINI Countryman
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2025
client vérifiéVérifié Client
10
Excellent
I am always pleased with the service I receive at First Automotive. Most importantly, I trust them.
Russ was very gracious to help me in and out as I have impaired mobility.
KS
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KEITH S.
Baldwinsville, NY
Jeep Wrangler
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
The only garage I trust implicitly
Mark, Ross and the First Automotive staff are the only garage that I trust implicitly with my vehicle. I’ve been taking my vehicles to them for 20 years and have never doubted their expertise and I trust their recommendations for service.
SC
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SARAH C.
Liverpool, NY
Ford Escape
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Great service, people
First time here. Told them my problems been having that they finally found and fix! Other shops couldn't figure it out or charged me for something else. Was a little cheaper than i expected, service was great, people were polite and took time to make suggestions and what to look out for. Definitely going back. Thank you guys!
GI
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GABRIELA I.
Syracuse, NY
Kia Rio
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Super Personable and Quick Service!
This was my first time going to First Automotive and from the very beginning, I received great customer service. My husband and I are going on a road trip to Tennessee and wanted to make sure that our car was all good for the 16-hour trip and they had our car looked for a reasonable price. If we weren't moving, we would ABSOLUTELY make First Automotive our trusted mechanic!
Client vérifié
Syracuse, NY
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
fast, efficient service
always good service
CB
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CATHERINE B.
Baldwinsville, NY
Audi Q8
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/09/2025
client vérifiéVérifié Client
10
Always prompt, courteous, and friendly!
A+++++
SY
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Sandra Y.
Syracuse, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
10
18 year old car fixed!
My car (18 years old) quit running. That's enough to scare you into next week. But it was in good hands at First Auto. AAA dropped it off and within a few hours I had the answer to my questions and a price. They suggested a few optional items I could also include (which I declined at the current time). They kept to the price and the car was ready in a few hours. The cherry on the top...a discount for cash. I always feel safe going to First Auto...no mumbo jumbo, no high pressure sales, and they remember my name every time. Love them!
DR
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DAVID R.
Lacona, NY
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/02/2025
client vérifiéVérifié Client
10
Great Shop!
Professional, great customer service!
RM
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RENEE M.
Liverpool, NY
Jeep Compass
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Excellent
I have been going there for years very friendly atmosphere very experienced mechanics very professional very caring. I have never been made to feel like I didn’t know what was wrong with my vehicle very quick to work on my vehicle. I will tell all my friends if they have a problem to give first automotive a call. I want to thank all of them for taking care of me and my vehicle, all these years and I’ve always been 100% satisfied.
EL
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ENRICO L.
Liverpool, NY
Hyundai Sonata
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Best Around
Customer interaction, parts, mechanical work, price, discount--THIS PLACE IS PERFECT!!!!!
MW
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MARY W.
Baldwinsville, NY
GMC Sierra 1500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2025
client vérifiéVérifié Client
10
Kind, Courteous and Professional
A great experience as always. Mark and crew take great care of of our vehicles. Highly recommend to others.
Client vérifié
Liverpool, NY
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
9
Quality and Timely Work
I appreciate the thoroughness of the team and the turnaround, even when there’s more work needed then originally scheduled.
WM
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WILLIAM M.
Liverpool, NY
Ford Thunderbird
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
Always. Great true pros
Great Ava true pros always on tine
KL
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KELLY L.
Syracuse, NY
Nissan Rogue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
10
The team at First Automotive is great.
They make scheduling appointments easy. They always call to go over my option. They have been great to work with,
SC
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SCOTT C.
Cicero, NY
Chevrolet Colorado
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/04/2025
client vérifiéVérifié Client
10
excellent work
MArk and the gang do great work! had to have thermostat replaced,could not get me in right away but got me in in next couple of days got the job done and got my truck back to me quickly and at a better then expected price! these guys just want to make customer happy!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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