Avis qui incluent

Repairs 35

Care 28

Problem 26

Issue 23

Ron 22

Avis récents

EL

Evan L.

Burlington, WA

03/21/2025

0

Failure to Find Detrimental Glaring Issues During PrePurchase Inspection

Brought in a 2005 Toyota 4Runner for a pre purchase inspection. I trusted this shops great reviews, and paid them instead of driving my tools over two hours to inspect it myself. They wrote it off as perfect for a 20 year old car, and only mentioned the axle boots which I told them specifically to look at. Besides that they did not look at anything except potentially the compression test I paid extra for. Complete failure to find any of the glaring issues to the untrained eye. I found all of them within 10 minutes of my own inspection after bringing the vehicle home. AC Compressor is grinding ($1500+ job to do it right), poor bondo job on rear quarter panel indicating an accident, flaking clear coat on top of spoiler indicating cheap paint and aftermarket parts. Besides these issues, I wouldn’t care if not for the rust and 1+ inch of dirt and mud stuck inside the frame. Every single drain hole was plugged with potato chip sized, 1/8” thick rust flakes and dirt. What this mechanic did not know, which my uncertified self did know, is that these old Toyota’s biggest problem is frame rust, from the inside out. A very cheap, poor used-car dealership style undercoat over everything (including so much dirt) was all it took to trick this licensed mechanic, when it took me 10 minutes to figure it out, far too late. In an attached picture is a patch of painted over rust and the next picture is the hole i lightly tapped open with a hammer, these frames rust from the inside out. Also shown is an obvious rust hole and crack along the front right member along a factory weld. Now I’m stuck spending over $5000 to fix the issues with this vehicle. Side note - The tires are also 5 years old and show signs of dry rot between treads. Having saved two hours, is costing me tens of hours of my own time and thousands of dollars.
Edit: the manager Eddy called me over this review and was “confused” why I made it once receiving a refund for the inspection only. Throughout this process he has made excuses saying “we are not body work professionals” and “well the car had been undercoated.” “They did not see it.” But again that’s the entire point, an untrained eye saw these issues within 10 minutes, and it did not take swinging a hammer to call out detrimental concerns of rust. Like pieces of a puzzle, the mud, dirt, clearly large rust flakes in every drain hole, and the poorly applied undercoating are pieced together as a red flag. Also, the bondo job shows a clear sign of an accident, even though the car’s record has none. I wish they would’ve pointed this out at their shop.

Voir tous les avis

Federal Way Automotive LLC

Détails du score

Tendance des 30 derniers jours

ReScore les Avis^™

Détails de l'entreprise

Avis qui incluent

Federal Way Automotive LLC

Détails du score

Tendance des 30 derniers jours

ReScore les Avis™

Détails de l'entreprise

Heures d'ouverture

Avis qui incluent

ReScore les Avis^™