I had a really great experience with Far East Motors and wanted to share. From the start, their customer service stood out, they were friendly, patient, and clearly knew what they were doing. They took the time to look over my Honda carefully and explained things in a way that actually made sense, which I really appreciated.
What impressed me most was the level of care. It didn’t feel rushed or transactional like my past experiences at a Honda dealership. Instead, it felt like they genuinely cared about doing the job right and making sure I understood what was going on with my car.
Honestly, after this, I don’t see myself going back to a Honda dealership if I can help it. Far East Motors has definitely earned my trust, and I’ll be coming back here for service going forward.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
What impressed me most was the level of care. It didn’t feel rushed or transactional like my past experiences at a Honda dealership. Instead, it felt like they genuinely cared about doing the job right and making sure I understood what was going on with my car.
Honestly, after this, I don’t see myself going back to a Honda dealership if I can help it. Far East Motors has definitely earned my trust, and I’ll be coming back here for service going forward.