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European Service Center

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(332 Avis)
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Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
Avis original
Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5Évaluation globale 3,5/5
2
Total des ReScores
4,5
Moyenne de ReScore

Détails de l'entreprise

À propos

Our professional service technicians have more than 30 years of automotive repair experience on Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, Porsche, Mini, Lexus and VW vehicles. Our professional service technicians have more than 30 years of automotive repair experience on Audi, BMW, Jaguar, Land Rover, Mercedes-Benz, Porsche, Mini, Lexus and VW vehicles.

Catégories
Réparation automobile européenne, Réparation automobile, Entretien de la voiture
Contact
(469) 453-5800

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
6020 Cedar Springs Rd Dallas, TX 75235
European Service Center's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(332 Avis)

GH
gravatar
Grady H.
Dallas, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/07/2021
Shop Damaged My Wheels
This shop ruined the finish on all four of my AMG wheels while mounting new tires. Their idea of “making it right” was to offer me a cheap overnight repair or $75/wheel. The cost to have these wheels refinished with factory finishes at any reputable shop in Dallas is minimum $125/wheel. I’m out $200 to repair the damage done by this shop.
Non recommandé

AB
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Angie B.
Dallas, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/26/2019
Quick-tells u exactly what is needed-won’t rip u off
Excellent service!
I had taken my car to Christian Brothers they wanted too much $$$ said my car needed more done to it.
Tony at European Service Center off Tracy was awesome!
Fast service too! Great waiting room it’s like a living room.
Recommandé

JK
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John K.
Humble, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/25/2019
Amazing Service!
I cannot say that I enjoy having to have maintenance or repair work done on any of my vehicles, but European Service Center made it quick and easy. The customer service here is amazing and the speed in which they got my vehicle in and out... at a cheaper price than the dealer... was mind blowing. They treated me like a king. I highly recommend them!
Recommandé

SJ
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SONJA J.
Dallas, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/28/2017
client vérifiéVérifié Client
Excellent service! Always keeping my car running great!
Great service, efficient, friendly and attentive. They don't try to take advantage of the customer and make suggestions as needed to improve my vehicles performance. I never break the bank when I get my car serviced and I'll continue coming back.
Recommandé

AW
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ADAM W.
Irving, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2017
client vérifiéVérifié Client
Dewey is the best
Great service
Recommandé

LL
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LILLIAN L.
Dallas, TX
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/17/2017
client vérifiéVérifié Client
Lied About Issues
They flat out lied to me. Told me I needed to get a new engine, that my head gasket had blown and I had a coolant leak. Basically at the end of it it would've cost me $8,000. I ended up getting a second opinion and I took my car to Bennett Auto Werks where they found that I simply had a oil leak. They could not find the blown head gasket or why I needed to replace my engine (which only has 60k miles on it). This place is a joke.
Non recommandé
Manager de European Service Center a répondu le 08/17/2017 10:08 AM

Lillian,
I'm sorry that you found our diagnosis unsatisfactory. We at European service center do not make it a practice of fixing a oil leak on a engine that is going to need replacing. Your engine had no coolant and very little oil in it when it arrived. The oil that remained in the engine was contaminated with coolant. The diagnosis for this will always be Head gasket. We too saw that the oil filter housing was leaking badly but chose not to press that issue because the engine was in such poor condition.


TG
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THOMAS G.
Kaufman, TX
Mercedes-Benz ML350
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/06/2017
client vérifiéVérifié Client
Great Customer Service
Good work. Good attention to customer needs
Recommandé

PD
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PAMELA D.
Dallas, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/04/2017
client vérifiéVérifié Client
I am a huge fan of European Service Center!
I have been going there for the last 5 years. I trust them. Dewey is the best! I am moving out of state soon, and one of my biggest worries is.....how will I find another Dewey?!? Thank you for taking care of my car!
Recommandé

BD
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BETH D.
Dallas, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/28/2017
client vérifiéVérifié Client
Great auto repair and customer service!
Yes, I would highly recommend European Service Center to a friend. They are extremely efficient, trustworthy and reliable and always complete repairs in a timely manner.
Recommandé

AW
gravatar
ADAM W.
Irving, TX
Mercedes-Benz S500
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2017
client vérifiéVérifié Client
Individualized Service
The staff are very professional yet give that personal touch.
Recommandé

CP
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CATHY P.
Carrollton, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2017
client vérifiéVérifié Client
EXCELLENT service and employees!!!!!!!!!!!!!
Absolutely and have to many!!
Recommandé

BG
gravatar
BARARA G.
Irving, TX
BMW 530i
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
05/25/2017
client vérifiéVérifié Client
The cost was $700 more than what I think I was quoted.
The cost was $700 more than I remember being quoted. Unfortunately, I never seem to be able to get written quotes. This trip was the same problem I have been having for over a year. At that time, I was told I didn't have to worry. I wouldn't have a transmission problem for years. But I got the same transmission fault on the way home that day and brought it back twice after that for the transmission. Then, when I brought it back this time, I was told it had been over a year. (I had only driven it about 1,000 miles since the original transmission work.) Also, I was told I had some other issues so I asked for written estimates for repairs and, when I arrived, they weren't ready. I don't trust this place any more. They also told me they had taken care of a loud rattle under the dash. Nope. Still there.
Non recommandé

GF
Greg F.
Dallas, TX
BMW Alpina
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2017
client vérifiéVérifié Client
Catégorie : Service
Greg said this business was very flexible and the were reliable. They provided excellent service.
Recommandé

AT
Andrew T.
Dallas, TX
BMW 528i
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
05/22/2017
client vérifiéVérifié Client
Catégorie : Service
Andrew said they did a good job but it was costly.
Recommandé

MH
Morgan H.
Dallas, TX
Mercedes-Benz Sprinter
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2017
client vérifiéVérifié Client
Catégorie : Service
Morgan said it was super convenient and easy.
Recommandé

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