business image

Empire Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 358 Avis)
63

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5Évaluation globale 2,4/5
102
Total des ReScores
4,6
Moyenne de ReScore
63
Score NPS ®

Détails de l'entreprise

À propos

Empire Hyundai is located in Fall River, MA. Call us today or visit our website to schedule a service appointment at our state-of-the-art Service Department. Our certified technicians are ready to help you with any of your maintenance or repair needs! Empire Hyundai is located in Fall River, MA. Call us today or visit our website to schedule a service appointment at our state-of-the-art Service Department. Our certified technicians are ready to help you with any of your maintenance or repair needs!

Catégories
Concessionnaire Hyundai, Réparation automobile, Réparation de collision
Contact
(508) 673-7646

Heures d'ouverture

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 7:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
428 Pleasant Street Fall River, MA 02721
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 358 Avis)

AA
gravatar
Andy by way of Tracy A.
Warren, RI
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/21/2025
0
Catégorie : Service
Watch out for the SHARK!
My elderly friend bought a jeep with over 80,000 miles 4 months ago. She showed me the paperwork and was shocked. Unfortunately, she was badly taken advantage of when she met with Joe, finance/business mgr of Empire. She is naive and was ill prepared for the shark! Because she was asked to sign a tablet, she was unable to see the costs involved in the following.
Joe sold her over $7,000 worth of extended warranty’s, Simonize, vin lasered on the vehicle, windshield protection, dent/scratch protection, roadside assistance, etc, etc.
Just sign here, it’s a great deal he said. She bought a vehicle for $19,000 (only worth $16,000 on Blue Book) They screwed her on this also.
Obviously, my friend is at fault for not bringing someone with her who was more savvy. She admits she didn’t understand the details.
I went with her to Empire Swansea to understand what transpired. I discussed with a manager there. He said they had a right to present and sell these packages to a buyer. I said that she was taken advantage of . He kept on stating that it was legal. I asked if they would have sold his Mother these packages. He had no response.
My thought is this: just because you CAN oversell an elderly person, it doesn’t mean you should. It’s not ethical. But the almighty commission dollars overtook their ethics!
Don’t go to Empire and meet with Joe to sign purchase papers without back up, unless you are confident in your negotiation abilities. Better yet, buy ELSWHERE!!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.