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Fortier's Auto Sales & Service Inc

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(191 Avis)
94
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 1,6/5Évaluation globale 1,6/5Évaluation globale 1,6/5Évaluation globale 1,6/5Évaluation globale 1,6/5
5
Total des ReScores
5,0
Moyenne de ReScore
94
Score NPS ®

Détails de l'entreprise

À propos

About Fortier's Auto Sales & Service
Fortier's Auto Sales & Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare
About Fortier's Auto Sales & Service
Fortier's Auto Sales & Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we back qualifying work through nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider.

Since 1927, our shop has been providing honest service and fair prices from an experienced staff that offers fast and reliable service. Our family shop offers trusted and reliable service.

We appreciate your patronage and believe in integrity and honesty. Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle.

Don't Compromise; Get Fortierized!
...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(508) 674-6846

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
605 Globe St Fall River, MA 02724

Affiliations

AAA - Approved Auto Repair
ASE
NAPA
Fortier's Auto Sales & Service Inc's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(191 Avis)

SP
Sandra P.
Fall River, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/22/2025
client vérifiéVérifié Client
10
Great service!
Excellent communication, great service.

DM
Douglas M.
Westport Point, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/19/2025
client vérifiéVérifié Client
9
Total Satisfaction
They are excellent to deal with!!!
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 07/24/2025 09:38 AM

We're pleased to hear that your experience with us was excellent! It's always nice to know that our efforts to treat our customers well are appreciated. If you need anything else, you know where to find us—not that we're hiding or anything!


FB
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Frank B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/18/2025
client vérifiéVérifié Client
10
Always Professional
Fortier has taken care of all my family vehicle's needs now for 15 plus years. Experience has always been Professional in all aspects of the word. Highly recommended !!!
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 07/23/2025 09:38 AM

We're glad to hear that you've been with us for over 15 years! That's like a lifetime in car years. It's fantastic to know we've been able to meet your family's vehicle needs with professionalism that keeps you coming back. Your recommendation means a lot to us. Here’s to many more years of driving adventures together!


JM
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Jim M.
Tiverton, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/16/2025
client vérifiéVérifié Client
10
Car repair
Very knowable staff clean work and quick most work done in a day
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 07/21/2025 09:38 AM

We appreciate your feedback and are glad you had a great experience with our knowledgeable staff. It's good to hear that you found our work clean and quick. We aim to keep things running smoothly, and it's nice to know we're hitting the mark. If there’s ever anything else we can do for you, just give us a shout!


SK
Stephanie K.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/10/2025
client vérifiéVérifié Client
10
Professional, Fast and Friendly
Fortier's was recommended to me as my usual shop was unable to accommodate me in a timely fashion.
The entire experience from start to finish was professional and friendly. From the initial phone call, having the issue diagnosed as well as the pick up.
AJ also spent several minutes fully explaining to me what was done as well as what would need to be done in the furture as well as provided an immediate estimate.
I will recommend them to friends and family and will absolutely be using their services again.
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 07/15/2025 09:36 AM

We appreciate you taking the time to share your experience with us. It sounds like AJ really went the extra mile, making sure you weren’t left scratching your head in confusion! We believe a little explanation goes a long way when it comes to car care. We're glad to have earned your trust, and we look forward to impressing your friends and family as well. Safe travels until next time!


AM
Albert M.
Portsmouth, RI
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
07/08/2025
client vérifiéVérifié Client
5
Not the best experience
Had my brakes replaced. They were not done to satisfaction. Began squeaking immediately. Brought right back, was told they were all set. The next day it got worse but the garage went on vacation. I drove for a week with awful brakes. Brought back and they said they installed cheaper parts. They replaced them with better ones. This experience was not one you would expect from a reputable service station.
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 07/09/2025 03:18 AM

We appreciate you sharing your experience, albeit not the one we aim for. We understand how frustrating it must have been to deal with those troublesome brakes, especially when they started misbehaving right after your visit. It’s concerning to hear that our service didn’t meet your expectations, and we take your feedback seriously. We’re committed to ensuring that our customers leave satisfied, and it seems we missed the mark this time around. We'll certainly review our processes to ensure we're staying on top of the quality we pride ourselves on. Thanks for bringing this to our attention, and we hope to provide you with a smoother ride in the future. 


LM
Larry M.
Tiverton, RI
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/08/2025
client vérifiéVérifié Client
10
The type of service that was common 50 to 60 years ago.
There was a time where one would take their vehicle to the neighborhood repair shop certain that the quality of workmanship and care their vehicle would receive was done by people who treated it as if it was their own.
When one goes to Fortier's it's like being at a place where: "Everyone knows your
name." My family and I are very happy to have found such a place.
Sincerely; Larry Mello
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 06/13/2025 09:39 AM

We appreciate you sharing your experience with us. It sounds like you've found your automotive home at Fortier's, which is just fantastic! We pride ourselves on treating every vehicle with the care and attention we would give our own. Your satisfaction means a lot, and we’re glad to know that you and your family feel right at home here. If your car ever starts talking, we’re all ears!


PA
Paula A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/03/2025
client vérifiéVérifié Client
10
Oil change
The best people
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 06/08/2025 09:38 AM

We appreciate your wonderful feedback! It seems like we have an A+ team here, ready to roll out the red carpet for our customers. We're so glad you enjoyed your experience with us. If you ever need anything, you know where to find the best people in town!


BR
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Billy R.
Fall River, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
standard oil change and check up
as usual great service, great staff.
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 05/27/2025 09:36 AM

We appreciate your feedback regarding our service and staff. It's fantastic to know that we consistently hit the mark. We're committed to keeping the good vibes (and great service) rolling. If you ever have a suggestion for how we can make your next visit even better, don't hesitate to share!


RL
Russell L.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Superior service in a trustworthy environment.
Simply a great place for quality repairs or vehicle purchases where you are treated with honesty, professionalism, and friendliness.
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 05/27/2025 09:36 AM

We're glad to hear you had a great experience with us! It's always our goal to treat our customers with the honesty and friendliness they deserve—kind of like how a good mechanic treats a loyal customer: with a lot of care and just the right amount of grease. We appreciate your support and look forward to helping you with your future automotive needs!


RT
Ron T.
Fall River, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Fortier’s
Great garage with highly efficient and courteous staff. All repairs are explained in detail and are done right the first time. They seem to really value their customers and provide exemplary service.
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 05/27/2025 09:36 AM

We're glad to hear you had a top-notch experience with our team! It sounds like our staff hit the nail on the head with their efficiency and courtesy—those are two of our favorite tools in the toolbox. We're all about making sure repairs are as smooth as a well-oiled machine, and it's great to know you appreciated the detailed explanations. Your support truly drives us to keep up the good work. Here's to many more successful repairs in the future!


JC
Justin C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Professional and friendly
A place you can trust, fair and friendly. Good people and hard workers
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 05/26/2025 09:36 AM

We appreciate you taking the time to share your positive experience with us! It’s great to know that you found our team to be trustworthy and hard-working. We believe in treating our customers like family—if family had a knack for fixing cars and selling them, of course! Your satisfaction means the world to us, and we look forward to continuing to serve you with that same level of care and dedication.


DO
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Diane and Mark O.
Dartmouth, MA
ReScore Avis™
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/21/2025
client vérifiéVérifié Client
10
Fortiers is the best
We have been a customer of theirs for over 30 years

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
05/19/2025
10
Pressed 1 star by accident
Fortiers is the best
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 05/21/2025 02:38 AM

We appreciate you taking the time to share your thoughts. It's wonderful to hear that you had a positive experience with us. We aim to provide excellent service and the best vehicles, so it's great to know we hit the mark for you. If there's anything else we can do to keep those good vibes rolling, let us know!


SS
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Steve S.
Fall River, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Loyal customer
Loyal customer Ali g with AAA confidence
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 05/21/2025 09:38 AM

We're glad to hear that you feel confident with us at Fortier's Auto Sales & Service Inc. Being a loyal customer is like being part of an exclusive club, but with fewer secret handshakes! Your trust means the world to us, and we're here to keep you on the road with confidence. We appreciate your support and look forward to continuing to earn your business.


DM
Douglas M.
Westport Point, MA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Fortier’s auto repair
Top notch service and staff 👍👍
Justin F. de Fortier's Auto Sales & Service Inc a répondu le 05/21/2025 09:38 AM

We appreciate the kind words about our service and staff! It’s great to know that we could provide you with the top-notch experience we aim for. We always strive to treat our customers like family—especially the fun ones—so it’s wonderful to hear your feedback. Here’s to more top-notch experiences ahead!


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