Cocoa Hyundai is staffed with expert technicians who provide the best in Hyundai repair and maintenance.Cocoa Hyundai is staffed with expert technicians who provide the best in Hyundai repair and maintenance.
Came in for first complimentary oil change on 2/24/2023 had to come back 2/28/2023 because oil leaking from bottom of car. Was told the o ring seal on oil filter wasn't seated properly well they cleaned up all the leaking oil and put new filter on. Was told by chief technician they've been having problems with this issue. Well lo and behold, it's leaking oil again same area. Checked the dipstick oil level is above the full mark by a good quarter inch. Have to take back a 3rd time for 1 oil change that wasn't done properly the first time. This is extremely inconvenient! They were more concerned about trying to sell me wheel balancing and a cabin air filter than doing the oil change properly. Had this same issue when I brought my 2012 Sonata in for oil changes. Would have to come back because oil leaking. This is a brand new car in it's first oil change 7,500 miles full synthetic. Having to go back a third time is not a good look on the service department. The only reason I came to cocoa Hyundai was because I get free maintenance the first 3 years or 36,000 miles. The issue needs be resolved immediately. I rely on my car for my job. Now I'm going to miss 2 days of work because the earliest available appointment is Wednesday 3/15/2023 it's 3/11/2023 today. I'm extremely frustrated. Almost ready to trade the car for a different brand, however I've had nothing but good experience with the car itself. Wasn't until I brought it in for it's first oil change that oil began leaking. I bought a Hyundai because of the free maintenance and warranty and overall reviews of the Tucson. Like I said the car is great, just the service technicians are either poorly trained or in a rush or something because this is a continuing issue.
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