business image

Checkered Flag Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(5 210 Avis)
73

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5Évaluation globale 2,7/5
200
Total des ReScores
4,8
Moyenne de ReScore
73
Score NPS ®

Détails de l'entreprise

À propos

Checkered Flag Hyundai is conveniently located in Virginia Beach, VA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Checkered Flag Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an Checkered Flag Hyundai is conveniently located in Virginia Beach, VA. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Checkered Flag Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(757) 490-1111

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 6:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
3700 Sentara Way Virginia Beach, VA 23452
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(5 210 Avis)

Notre objectif est de fournir l'image la plus précise de la réputation en ligne d'une entreprise. Pour fournir l'image la plus précise, nous utilisons un algorithme automatisé pour nous aider à recommander des avis qui sont les plus précieux pour les visiteurs de notre site. Les avis qui sont recommandés peuvent finalement devenir "non recommandés" et vice versa en fonction des mises à jour continues et de l'apprentissage de notre algorithme. Les avis vérifiés par le système de point de vente de l'entreprise peuvent être publiés immédiatement dans la section des avis recommandés de notre site, cependant, en fonction de l'application de notre algorithme automatisé, ils peuvent devenir "non recommandés".

Continuez à lire les avis recommandés


AP
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andrew p.
Chesapeake, VA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/30/2022
0
Catégorie : Service
Zero Communication and Professionalism
Avoid this business at all costs.

I brought my vehicle to Checkered Flag Hyundai weeks ago to fix a very minor issue regarding a molding on a newer Sonata where the plastic was scratched and barely punctured -- from far away you can't even tell there was damage. Checkered Flag provided a service appointment (Jessica, the service advisor) the next day, and when the vehicle was worked on it was discovered the part was actually wrong – but they had already torn off the molding and broken the piece in the process. Jessica promised to order the correct part and call us back – but never followed through.

A week later, I call their parts department and discover the part was in fact ordered and had arrived a day or two ago – yet nobody had called us to set an appointment. I speak with the service manager (Ashley) and I am told the part needs to be painted and that it will get done the following week. A week goes by, no word from anyone or any status updates. I call and email Ashley, no response.

I call and email Bryan Lane (General Manager, same guy who responds to most of these reviews on Google) to discuss the problem and find resolution. No response. That very day we receive a text message from the dealership at 9PM EST to set an appointment in the future because, guess what, the part has not yet been painted and they just aren’t sure on the timeline. The follow up is a clear confusion on where we are in the process and what the next step is. It’s been almost a month.

So I’ve had to drive around with a molding missing on my car for several weeks now with still no idea on when Checkered Flag Hyundai intends to fix the problem. I could have at least had my slightly damaged part put back on in the meantime and taken the vehicle to a different shop that knows what they’re doing. Unprofessional barely scratches the surface on how to define this place.

SS
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Shaun S.
Virginia Beach, VA
Cet avis enfreint la politique de révision de SureCritic.

TP
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TERESA P.
Virginia Beach, VA
Cet avis enfreint la politique de révision de SureCritic.

KH
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Kate H.
Virginia Beach, VA
Cet avis enfreint la politique de révision de SureCritic.

JL
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Jim L.
Virginia Beach, VA
Cet avis enfreint la politique de révision de SureCritic.

RD
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Rinat D.
Virginia Beach, VA
Cet avis enfreint la politique de révision de SureCritic.

6 sur 6 résultats
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